Castle Mazda Downers Grove

1st time @ Castle Mazda Downers Grove - got a Warranty Safety Recall Repair Notice 7425E Traction / Stability Light may fail to light. Got this Notice in October but wanted to wait for the Technicians to Safety Recall Repair Notice 7425E Traction / Stability Light may fail to light. Got this Notice in October but wanted to wait for the Technicians to get used to doing this work. Talked to Mike McWilliams the Service Manager to order the new DSC module & set up the repair date / time. Called to reschedule with Kyle Church & checked to see if part was in. Jake ( Jacob ) Vavra helped with the details - all great to talk with. My 2024 MX-5 Club needed this DSC recall warranty work. The Technician did a great job as it took less than we thought ( 2 Hours ) . To bleed the brakes / replace the DSC / recalibrate the DSC along with all the sensors for this module. Wish I could have met him ! More

I feel I was ripped off. I am looking over my statement and there are some charges that don’t make any sense. Coming out of there paying over $800 was a shock. Joan Schr I am looking over my statement and there are some charges that don’t make any sense. Coming out of there paying over $800 was a shock. Joan Schramm More

This is the best service department ever. The timing is always spot on, pricing is exactly what was quoted, if not less. They will tell me when I don’t need certain things which is rare - mea The timing is always spot on, pricing is exactly what was quoted, if not less. They will tell me when I don’t need certain things which is rare - means less money for them and a bigger savings for me! I’m just blown away with the efficiency, professionalism and courtesy. Thank You Castle Mazda Service Department. You’re the best!! Toni Specht More

Jesse and Reuben were both awesome. Very efficient, knowledgeable and respectful of our time. Thanks and would definitely recommend Castle Mazda ! Very efficient, knowledgeable and respectful of our time. Thanks and would definitely recommend Castle Mazda ! More

I bought my 2nd Mazda3 from Jesse Sanchez at Castle Mazda. I know that he has his customers’ best interest in mind and will try to get the best deal he can for us. The 1st time I came in, he found a ca Mazda. I know that he has his customers’ best interest in mind and will try to get the best deal he can for us. The 1st time I came in, he found a car for me that was an even better fit than what I was considering. More

I’ve recently switched to Castle Mazda for my service, and have received excellent service each time. and have received excellent service each time. More

The sales staff at Castle Mazda is unlike any other. They listen to your wants and needs and really make you feel heard. They answer all of your questions, no matter how small, and provide detailed exp They listen to your wants and needs and really make you feel heard. They answer all of your questions, no matter how small, and provide detailed explanations where needed, giving you confidence in their knowledge and the Mazda product. They truly go above and beyond and the entire sales staff works as a team. The team here has a high level of caring and integrity and you don’t feel like you are just being “handled” by a “car salesman” just looking for a commission. My sales team was amazing which made for a great car buying experience with no pressure. More

I came in to purchase a Mazda it was fast and employees were very helpful. I have other family members that purchased a Mazda as well. were very helpful. I have other family members that purchased a Mazda as well. More