Rich Heidecke

Rich uses the, “ I don’t work on commission so I can be honest.” Well if he doesn’t work on commission, he is still dishonest. He sold me a plan that he said would include 7 years and 100,000 mile from the honest.” Well if he doesn’t work on commission, he is still dishonest. He sold me a plan that he said would include 7 years and 100,000 mile from the date of used car purchase. That was a lie! When I called the company that provides the insurance, they asked me what type of policy, I gave them the number and they said it was 7yrs/100,000 from the original date of the care which was 2021. I called he that same day and told him what I leaned and he said… “It must have populated incorrectly.” We agreed that he would cancel the policy as it had been less than 3 hours since purchase. Called multiple times to follow up that it was in fact cancelled…. Nothing. Shady practices there despite “not working on commission.” Be weary and do not trust the guy. More

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When I walked into Castle Mazda on Ogden, I had barely taken two steps through the door before I was greeted by Jesse. From the very beginning, he was incredibly welcoming, knowledgeable, and easy to talk taken two steps through the door before I was greeted by Jesse. From the very beginning, he was incredibly welcoming, knowledgeable, and easy to talk to. He took the time to understand exactly what I was looking for and answered every question I had with confidence. His knowledge of every vehicle in the dealership was truly impressive. By the end of our conversation, I knew I had found the right place—and the right car. I ended up purchasing a Mazda CX-5, and I couldn’t be happier with my decision. Jesse made the entire buying process smooth, stress-free, and enjoyable. The entire staff at Castle Mazda was friendly and professional, making the experience even better. I’m so glad I chose to stop in that day. If you’re in the market for a new vehicle, whether it’s for yourself or a family member, I highly recommend reaching out to Jesse at Castle Mazda. He’ll make sure you find the perfect vehicle and have a great experience from start to finish. More

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The sales staff at Castle Mazda is unlike any other. They listen to your wants and needs and really make you feel heard. They answer all of your questions, no matter how small, and provide detailed exp They listen to your wants and needs and really make you feel heard. They answer all of your questions, no matter how small, and provide detailed explanations where needed, giving you confidence in their knowledge and the Mazda product. They truly go above and beyond and the entire sales staff works as a team. The team here has a high level of caring and integrity and you don’t feel like you are just being “handled” by a “car salesman” just looking for a commission. My sales team was amazing which made for a great car buying experience with no pressure. More

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