Jacob Vavra

Great service as usual. Jacob was great following up and addressing all the issues of my car. I would strongly recommend Castle Mazda of Downers Grove to any Mazda owner Jacob was great following up and addressing all the issues of my car. I would strongly recommend Castle Mazda of Downers Grove to any Mazda owner More

Report | Print

1st time @ Castle Mazda Downers Grove - got a Warranty Safety Recall Repair Notice 7425E Traction / Stability Light may fail to light. Got this Notice in October but wanted to wait for the Technicians to Safety Recall Repair Notice 7425E Traction / Stability Light may fail to light. Got this Notice in October but wanted to wait for the Technicians to get used to doing this work. Talked to Mike McWilliams the Service Manager to order the new DSC module & set up the repair date / time. Called to reschedule with Kyle Church & checked to see if part was in. Jake ( Jacob ) Vavra helped with the details - all great to talk with. My 2024 MX-5 Club needed this DSC recall warranty work. The Technician did a great job as it took less than we thought ( 2 Hours ) . To bleed the brakes / replace the DSC / recalibrate the DSC along with all the sensors for this module. Wish I could have met him ! More

Report | Print

This is the best service department ever. The timing is always spot on, pricing is exactly what was quoted, if not less. They will tell me when I don’t need certain things which is rare - mea The timing is always spot on, pricing is exactly what was quoted, if not less. They will tell me when I don’t need certain things which is rare - means less money for them and a bigger savings for me! I’m just blown away with the efficiency, professionalism and courtesy. Thank You Castle Mazda Service Department. You’re the best!! Toni Specht More

Report | Print

I bought my 2nd Mazda3 from Jesse Sanchez at Castle Mazda. I know that he has his customers’ best interest in mind and will try to get the best deal he can for us. The 1st time I came in, he found a ca Mazda. I know that he has his customers’ best interest in mind and will try to get the best deal he can for us. The 1st time I came in, he found a car for me that was an even better fit than what I was considering. More

Report | Print

I’ve recently switched to Castle Mazda for my service, and have received excellent service each time. and have received excellent service each time. More

Report | Print