Napleton's Countryside Mazda

Wanted to trade in my 2017 CX5, a great vehicle and get a new CX5 as it was the last year of this exact body style.Got an internet price,and then into dealership to drive and see exact vehicle. Met with Andr new CX5 as it was the last year of this exact body style.Got an internet price,and then into dealership to drive and see exact vehicle. Met with Andre the manager and Randy salesman. The owner was on site Steve Napleton who greeted me also (Nice touch owner that cares enough to meet potential customers)! Drove the CX5 2025 model comparable to mine,but then was told about the "premium plus," CX5 with many more standard options. They had a couple in stock but not the exact color and options I wanted, so they located it and brought it to the dealership for me to see and test drive. The vehicle has so much to offer, hands down the absolute best value for the money, plus it is made in Japan and the quality shows. Now for the part many hate the pricing. This dealership held to the original price,no games in the finance department (sorry forgot mans name), no dishonesty the brutal truth as many say,about the deal, If your looking for a dealer that does not play games and is direct with a great deal look no further than Napleton Mazda in Countryside. P.S had to go back to bring the "extra key" for my trade in a couple of days later met the manager Skylar who also was very informative to talk to! This dealership from beginning to end of deal was professional,honest and customer first focused! More

I had a really good experience with this dealership, they were honest, transparent, and gave me a good deal. were honest, transparent, and gave me a good deal. More

l use Mazda Service on this place for long rime. I like their service because they are good. I like their service because they are good. More

Absolutely do not recommend this dealership. I was blatantly misled by the salesperson, who told me the car included Wireless Apple CarPlay—it didn’t. When I raised the issue, they took no accou I was blatantly misled by the salesperson, who told me the car included Wireless Apple CarPlay—it didn’t. When I raised the issue, they took no accountability and aggressively demanded payment they forgot to collect. The experience has been nothing but stressful, dishonest, and unprofessional. If you value transparency and integrity, go elsewhere. More

I had a great experience buying a car from Andy Jakubczak at Napleton Mazda. He is such a nice person. I went in feeling anxious because I thought the salesman might be “hard sell” and might not take me se at Napleton Mazda. He is such a nice person. I went in feeling anxious because I thought the salesman might be “hard sell” and might not take me seriously because I am a woman. Instead, I had a very pleasant experience with Andy. I recommend this dealership and Andy in particular. The Mazda line is great, with a different engine from most cars, and boy does it jump when I put on the gas. Very peppy!! When I need another car, I will go straight back to Andy. More

I just financed this Mazda CX-50 and on the second day after drying it from a wash I noticed scratches on the hood and it’s acting up electrical issue don’t buy gap or tire protection or anything else bef after drying it from a wash I noticed scratches on the hood and it’s acting up electrical issue don’t buy gap or tire protection or anything else before you sign contract More

I went into the Countryside Mazda dealer to check out their new 2023 Mazda 3 cars. I was met by Andrew Jakubczak who was very helpful. The dealer had one Mazda 3 in stock in a different color and was f their new 2023 Mazda 3 cars. I was met by Andrew Jakubczak who was very helpful. The dealer had one Mazda 3 in stock in a different color and was fully loaded which drove so beautifully. Since they didn’t have one in the color and accessories I had wanted, I decided to order one from the factory which would take about 3 months. The next day I decided to change its color and Andrew was able to get a car that afternoon in that color and called me right away. Although it had more features than I had preferred (such as a sunroof), I fell in love with it (including the memorized seating position for driver’s seat) which is awesome! Andrew also loaded the Mazda application onto my cell phone and showed me various features in the new car. (By the way, I had forgotten to lock one of my doors and the “Mazda app” alerted me I had left a door unlocked and I was able to resolve it quickly! I also had my driver’s side door beep several times continuously when I had locked it manually while exiting to alert me “before” closing the door that my key remote was in the car. It had fallen out of my pocket onto my driver’s seat! Was so thankful for that alert!) I really like the “Mazda Connect” screen that is located slightly below the dashboard and in black with its controls and selections near the gears. For me, the screen is less distracting and with the knobs and buttons next to my driving gears, I can feel their positions with my right hand while driving with my left hand. The driver’s seating area in this midsize car is more roomier than in many cars I had tried out elsewhere (in this price range). Andrew was very helpful and patient to ensure I felt comfortable with the operations of my new car. Joseph Bledsoe and Alberto Bustamante were great and assisted with the financial and paperwork aspects of the sale. The service department added a shield protection finish to the inside and outside of the car, and installed the wheel locks on my tires. I am very thankful for all their support and am looking forward to working with their service department for future maintenance and repairs, and this dealer for my next new car after this one! Thanks to all of you for such a wonderful experience, especially Andrew! From a very happy customer! Arlene More

Danny Savage, Andrea and the Finance Team at Mazda - I just wanted to write you a quick note to thank you for going above and beyond in the process of locating the 2023 Mazda CX5 and purchase. Rozan just wanted to write you a quick note to thank you for going above and beyond in the process of locating the 2023 Mazda CX5 and purchase. Rozanski More

I worked with Danny and he made the process of buying a new car incredibly easy. He got me in to a new Mazda CX-5 in no time for a fair price. I would highly recommend this dealership and Danny for sure! new car incredibly easy. He got me in to a new Mazda CX-5 in no time for a fair price. I would highly recommend this dealership and Danny for sure! More

One of the best experiences at a car dealership. Sales representative Danny Savage was informative, willing to work with you and help get you the best deal on your purchase. Easy to communicate with Sales representative Danny Savage was informative, willing to work with you and help get you the best deal on your purchase. Easy to communicate with and efficient in matching your budget with what works best for the customer More