Outstanding Service from Sales to Maintenance at - Mikel
Outstanding Service from Sales to Maintenance at Fayetteville Ford
Since the pandemic, I’ve shifted much of my shopping online—including, surprisingly, buying vehicles. Prior to 2020, I had never purchased a brand-new car or truck. But over the past few years, I’ve made not one, but two new vehicle purchases: a 2022 Ford Bronco and a 2024 Ford Maverick. Both were purchased through Fayetteville Ford with the exceptional assistance of sales consultant Dave Miller. Dave’s professionalism, courtesy, and helpful attitude made the buying experience smooth and stress-free—something I truly appreciated as a first-time new car buyer.
Naturally, like many new vehicles, there have been a few recalls, but that’s where the dealership’s continued service really shines. I’ve relied on Fayetteville Ford for all routine maintenance, oil changes, service calls, and recall work for both vehicles. What has really impressed me is their mobile service option. Technician Casey, in particular, has delivered top-notch service—always punctual, respectful, and highly skilled. His professionalism reflects the kind of customer care every dealership should strive for.
Having worked in I.T. customer service for over 30 years with the Department of Defense, I recognize quality service when I see it. Fayetteville Ford, from sales to service, has consistently delivered just that.
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