175 California Ford Dealers

These are the worst customer service people I have ever - Barockefeller60

These are the worst customer service people I have ever met. They are rude. They don’t return phone calls. Hang up on you.

El Centro Motors is a great place to make your next - Wingatecoimperial

El Centro Motors is a great place to make your next vehicle purchase. The staff are all friendly, helpful, and will work hard to get you into the vehicle of your dreams. I highly recommend them!!!

I was searching online for a used Ford Edge but couldn't - Nursekrajec

I was searching online for a used Ford Edge but couldn't find the exact model I was looking for until I found the 2024 Ford Edge at Ford of Montebello. I reached out via the site and asked for more info. Julio called and informed me they still had it and we set up an appointment for me to come in. I drove up from San Diego to see the car. When I arrived everyone was extremely friendly and said hi. Julio introduced me to Fabian who was going to go on the test drive with me. Fabian showed me the different features the Edge had and how to use them. There was a great deal on the car and it was brand new. So I told Julio and Fabian I'd take it. The whole process was easy. Julio and I discussed numbers and warranties. I signed the papers with Sandy from Finance who made the process go smoothly. She answered all my questions I had about the papers. This was one of the easiest car purchase I've made. Highly recommend this dealership.

Sales staff at KM Ford was very professional in the - lreyesucm

Sales staff at KM Ford was very professional in the buying process. They were very knowledgeable of the Bronco I purchased and did a great delivery.

Straightforward, informative and helpful, the personnel - paulbogle6

Straightforward, informative and helpful, the personnel who guided me through the purchase of my vehicle made the experience effortless while performing professionally and courteously.

staff was very helpful and considerate . - jenngee394

staff was very helpful and considerate . from beginning to end these guys at palm springs ford were outstanding.. and i love my new ford escape

Had a great experience buying a Ford Fusion. - Twocuttingway

Had a great experience buying a Ford Fusion. I highly recommend a salesman by the name of Mat!!! Handled everything with us! And very knowledgeable !

Good job. - Ctaksa

Good job. However I was led to believe car had jet package but it doesn’t. I also asked when 2025 would be coming out and told not for a long time

Craig in Parts was amazing. - ronbernaljr

Craig in Parts was amazing. Researched and ordered what I needed. Was super helpful, kind, patient and all with a smile. When I asked, he said he'd been doing this for 40 years. Pretty rare to find this kind of service these days. Thanks Craig and All Star Ford.

I had a very pleasant experience with Envision Ford - kceitel

I had a very pleasant experience with Envision Ford Lincoln. I could not believe the volume of vehicles available, it's amazing. Amy Aguirre, Sales Professional, was great to work with. She was kind and helpful and even went out of her way. The vehicle was clean and detailed, and still had that new car smell. We are very pleased with our choice and their financing.

Very efficient and professional sales team. - Rvenick

Very efficient and professional sales team. Respectful of our time and easy to deal with.

I must say they help me get a car even with my bad - Lakashia27

I must say they help me get a car even with my bad credit…. Thank you for working with me I really appreciate all of yall

Vernon was fantastic! - bixcruz

Vernon was fantastic! He was professional, personable, and clearly explained the repairs and timeline. He made the whole process smooth and easy. His deep automotive knowledge really impressed me. Double thumbs up!

My experience today purchasing a 2022 Mustang Mach-E - drkdbates

My experience today purchasing a 2022 Mustang Mach-E vehicle was the easiest, friendliest, and most professional experience I've ever had buying a car, old or new. I got the vehicle I wanted at the fair price I was seeking. Would recommend highly to anyone based on my experience.

It was a positive purchasing experience. - fivemluques

It was a positive purchasing experience. Salesperson was helpful and transparent. We felt comfortable during the whole process.

I had a great experience at Sedano Ford. - trail2texas

I had a great experience at Sedano Ford. After waiting a long time for my special order to arrive - I was treated well by an experienced salesman, Victor Santana. He knew what to show me how my hybrid works while I was driving. The finance officer, Robert, a fellow Veteran, also showed me how my private financing was a better option than Ford’s own financing. I was under NO pressure to buy anything that I didn’t want. Dealer options were presented but it was my choice to accept. I will purchase another vehicle here if needed. Stu Strebig- Bay Park, SD

Incompetence and laziness are run this dealership. - xameelw

Incompetence and laziness are run this dealership. They seem to be too cheap and foolish to make a sale. Rather than get $25k cash and a trade in they would rather try to charge you more to fix the things that are wrong with the car. This place is a joke, stay away. Total trash salesman who work with you 0%.

Recently purchased a 2025 CRV. - A.Szabados

Recently purchased a 2025 CRV. I purchased this vehicle through Jason R. and was more than pleased with the experience. Jason is very kind, attentive and professional. He goes above and beyond to answer any of your questions and puts the client’s needs first. Thank you, Jason, for making me feel comfortable and excited about this purchase and for being patient and thorough throughout this entire process.

the best customer service, and mr. - zaid

the best customer service, and mr.Yousif was very professional, i got the best deal very recommended, thank you guys

David was super helpful and got us into the exact vehicle - Makdanmak24@gmail.com

David was super helpful and got us into the exact vehicle we wanted and Bill was a great help too! I will always buy my vehicle wherever David is! Thanks Future Ford!

My first contact with Downtown Ford of Sacramento was by - dkenner1949

My first contact with Downtown Ford of Sacramento was by text. I was contacted almost immediately by Dru Smith and we made an appointment. When my wife and I arrived, we were greeted at the door by Nathan. Nathan introduced us to Richard Pineda in sales. Richard was knowledgeable, informative and professional and you could tell he enjoyed his job. I explained that I was looking for a Maverick Hybrid. (one of the things we learned was that the wait period for the Maverick is over a year) So, we began to build my new pick-up on the computer. While doing so, we were shocked to learn that another customer had declined their Maverick and so it was offered to us. We were thrilled and happy that we would not have that long waiting period. Richard began the paperwork to purchase the truck. This was truly the best experience that we have EVER had purchasing a vehicle ANYWHERE. NO HIGH-PRESSURE SALES. Everyone sincerely had our best interest at heart and treated us like family. Richard patiently answered all our questions and was extremely knowledgeable. He explained all the intricacies of our new vehicle. I would highly recommend Downtown Ford of Sacramento to anyone. It will be the best auto-purchasing experience that you can have. We feel like part of the Ford family. Thank you all, Lonnie, Dru, Nathan, Richard, Gabriela and Nick. You made our experience enjoyable and as my wife said, “You need to clone Richard”

I purchased a truck from North County Ford with 17k miles - dcburris83

I purchased a truck from North County Ford with 17k miles in late October. However, almost as soon as I took possession of the car, I noticed that there were loud squeaking noises coming from the braking system, which I did not notice on the test drive since we were not primarily in a parking lot, where the noise is most apparent. I then spent THREE solid weeks attempting to get ahold of someone, anyone who could talk to me about what kind of inspection had been done on the vehicle prior to being sold. I left a total of between 8-10 phone messages for the Sales Manager, Used Car Sales Manager, even the dealership General Manager who coincidentally were always too busy to take my call or return my messages. If I could’ve gone to the dealership, I would’ve, but I live out of state. Finally, I get ahold of a sale managers named Brad Triplett who confirmed that there was no record of the brakes having been inspected. He told me to take the car to my local Ford dealership to have them inspect and fix the brakes, so I did. Unfortunately the local dealership did not fix the entire problem at a first go. They replaced the back brakes, which were indeed low, and North County picked up the tab. However, the squeaking noise remained, and the local dealership had to replace the front brakes on a subsequent day. It was at this point, that the cowards at North County Ford, in particular sales manager BRAD TRIPLLET and service manager ALEX PEREZ decided that the fault here was with my local dealership and hence will not be paying to fix the brakes. Alex Perez in particular is an abject coward who refused to speak to me directly. Bottom line here, North County Ford sold me a practically new car, which somehow needed significant brake work the second I left the dealership. They told me they inspected the car to get me to buy it. Then they ghosted me for 3 weeks, and now is refusing to actually to help finish the repair. These people are sleazy cowards and I will never buy a car from them again, and you should not either.

Nice sales manager, M. - None

Nice sales manager, M.P. Clean, friendly environment and polite staff members. Could not come to an agreement on out-the-door price on an auto. Positive experience over all.

We have had repetitive issues with a new Corsair we - Linda

We have had repetitive issues with a new Corsair we purchased in 2024 for the last seven months. The vehicle has been in and out of the service department. The car was not fixed or temporarily fixed (only for the issue to return the next day) and or denied any mechanical issues existed. We were even told to take the vehicle to another Dealership (Lincoln) as they could not fix or identify/find any problems, but at this point, we did not trust any Lincoln Dealerships due to the consistent gaslighting, fabricating, and inability to repair the vehicle. Instead, we took our car to Capitol Ford/DGDG Group and the service was absolutely what one would expect. Professional, engaging, mechanical experts, honest, caring, and engaging. Our service writer Zejna Dubinovichas has restored our faith in the Ford Brand (Lincoln is owned by Ford). Thank you, Capitol Ford/DGDC Group, for hiring such an amazing individual who truly cares about the customer and promotes the Capitol Ford/DCDG Group in such a positive customer-focused environment.

I spent most of my weekend shopping for a new truck and - Scott

I spent most of my weekend shopping for a new truck and found what I was looking for at Chino Hills Ford with Aldo’s help. Aldo was super helpful through the buying process and made sure to answer all my questions.

YOU'RE NOT SUPPOSED TO GET GOOSE BUMPS AT A CAR DEALER! - Gerald

YOU'RE NOT SUPPOSED TO GET GOOSE BUMPS AT A CAR DEALER!!" This is what I told Brando after seeing the deal in writing at the dealership. We had discussed the deal 3 hours earlier over phone and I had to drive 2 hours to get there but because I've been damaged by every other car dealer, I was expecting the numbers to be different once I got to the dealership, as I read down the numbers, they were exactly as we discussed. Then it happened again in the finance office and I told Juan, "YOU'RE NOT SUPPOSED TO GET GOOSE BUMPS AT A CAR DEALER!!" I mentioned to them earlier, before driving to the dealership, that I did not want to purchase any additional items for the vehicle. Juan had me out of the finance office in what felt like 20 minutes. "I GOT GOOSEBUMPS", from being thoroughly listened to by everyone including Elyse..., and then, Rufus, Brando and Juan following through with exactly what I asked for. "AMAZING!"

I brought my Ford Fusion in for 2 recalls on 11/24/24f. - lechvutz

I brought my Ford Fusion in for 2 recalls on 11/24/24f. A while later the service adviser called and told me that the cars's data link connector was not communicating any information, so they would not be able to take care of the recalls until the problem was fixed. She quoted $225 for diagnosis which would go toward the cost of the repair. I declined, drove the care home, and hooked up my OBD which communicated just fine with the car's computer. So these dishonest ripoffs tried to charge to diagnose and then repair something that was not broken.

Paul Parsons … Very helpful at all the time, give me - Luis Prado

Paul Parsons … Very helpful at all the time, give me updates about timing delivery for my F-150 Lightning 2022. Great attitude and attention.

I was charged $300 for them to put on a gas cap, and EVEN - endra.harimurti

I was charged $300 for them to put on a gas cap, and EVEN my service representative thought it was OUTRAGEOUS! David Villalobos, the manager, refused to charge lower than what is reasonably appropriate through his discretion after hearing multiple requests. I would understand if this led to a repair to lock the service in, but it is unnecessary for my case. At a time when people are struggling and heading toward the holidays, any sound of discretion, understanding, and compassion helps. From my observation of this case, this manager and dealership have a culture of prioritizing profit over its customers. I will no longer buy or take my vehicle here from a business with such cultural practices. Instead, I will take it to Roseville, where the diagnostics are much cheaper and account for the travel.

I have brought my Accord here for over a decade and have - David M.

I have brought my Accord here for over a decade and have NOT been disappointed.