175 California Ford Dealers

Joey (sales) and Joyce (finance) made the purchase - Jerson

Joey (sales) and Joyce (finance) made the purchase experience very smooth worked with me on selecting the perfect truck and making the purchase process quick. O enjoyed the no pressure and honest experience. Thank you

Sales staff was good however they reviewed my trade in - Dalked

Sales staff was good however they reviewed my trade in and tried to low ball me because the hood was out of alignment, that’s 10 minutes and a wrench to fix, missing head rest, which was in the trunk and some paint on vendor that needed buffed out, maybe 30 minutes with a buffer would fix. I almost left, petty little stuff was all they could find. Meanwhile they only had one key for the new vehicle which is a significant cost to replace and it wasn’t disclosed until after the sale and it was like. Sorry can’t help you.

Good job. - Ctaksa

Good job. However I was led to believe car had jet package but it doesn’t. I also asked when 2025 would be coming out and told not for a long time

These are the worst customer service people I have ever - Barockefeller60

These are the worst customer service people I have ever met. They are rude. They don’t return phone calls. Hang up on you.

El Centro Motors is a great place to make your next - Wingatecoimperial

El Centro Motors is a great place to make your next vehicle purchase. The staff are all friendly, helpful, and will work hard to get you into the vehicle of your dreams. I highly recommend them!!!

Salesman went out of his way to find the vehicle we - Deannarad

Salesman went out of his way to find the vehicle we wanted. Jarod was very friendly and followed up after the sale.

Had a great experience buying a Ford Fusion. - Twocuttingway

Had a great experience buying a Ford Fusion. I highly recommend a salesman by the name of Mat!!! Handled everything with us! And very knowledgeable !

Smooth, easy, hassle free buying experience. - bperu124

Smooth, easy, hassle free buying experience. This is my 3rd time making a purchase at this dealership. All have been satisfying.

I spent months searching for my truck. - tomsalmon3

I spent months searching for my truck. Stephen and Kyle at Bill Brandt Ford were far and above the most professional, responsive and attentive. The buying process was smooth, easy and fast. Their inventory and pricing was exceptional. Great experience!

Absolutely phenomenal service I have never bought a car - alcornadaptive

Absolutely phenomenal service I have never bought a car locally in valley just because I’ve never felt comfortable or gotten the service and I feel demands to have such a large purchase not here at Palm Springs motors. They took care of me made me feel comfortable. Walk me through the whole Vehicle Leasing process answered all my questions once I was done there. I’ve never felt so happy to get into a new vehicle phenomenal service phenomenal dealership.

Craig in Parts was amazing. - ronbernaljr

Craig in Parts was amazing. Researched and ordered what I needed. Was super helpful, kind, patient and all with a smile. When I asked, he said he'd been doing this for 40 years. Pretty rare to find this kind of service these days. Thanks Craig and All Star Ford.

Service is excellent, everyone was welcoming and - Morphious

Service is excellent, everyone was welcoming and friendly, made the care buying experience amazing and fun.

Marco was very helpful dealing with me and my car the - patriciajeanandheidi

Marco was very helpful dealing with me and my car the only thing wrong is the new way of not doing things not cashing a check credit cards 15% that was something that makes me not really want to come back to Ford I have always like Ford service but now I'm not sure of the tactics

I had a great experience at Sedano Ford. - trail2texas

I had a great experience at Sedano Ford. After waiting a long time for my special order to arrive - I was treated well by an experienced salesman, Victor Santana. He knew what to show me how my hybrid works while I was driving. The finance officer, Robert, a fellow Veteran, also showed me how my private financing was a better option than Ford’s own financing. I was under NO pressure to buy anything that I didn’t want. Dealer options were presented but it was my choice to accept. I will purchase another vehicle here if needed. Stu Strebig- Bay Park, SD

Very helpful the moment we walked in the door, through - Rnegro89

Very helpful the moment we walked in the door, through the purchase process and not the ownership phase. Knowledge staff that make themselves available for you and respond to their clients questions and needs very well. Very pleased with our experience and will be headed back for our next set of vehicles in a few years. Thanks Eddie, Evielo, Steve and the Henry Curtis Ford team!!

Great service. - szipper

Great service. They picked up my car at house and dropped it off when they were done. Fast and efficient.

Incompetence and laziness are run this dealership. - xameelw

Incompetence and laziness are run this dealership. They seem to be too cheap and foolish to make a sale. Rather than get $25k cash and a trade in they would rather try to charge you more to fix the things that are wrong with the car. This place is a joke, stay away. Total trash salesman who work with you 0%.

Recently purchased a 2025 CRV. - A.Szabados

Recently purchased a 2025 CRV. I purchased this vehicle through Jason R. and was more than pleased with the experience. Jason is very kind, attentive and professional. He goes above and beyond to answer any of your questions and puts the client’s needs first. Thank you, Jason, for making me feel comfortable and excited about this purchase and for being patient and thorough throughout this entire process.

Michelle, (Operator) Thank you soooooo much for your - Stephensurf

Michelle, (Operator) Thank you soooooo much for your kind help this morning re: copying my proof of insurance from my email to you to print out. You went above and beyond as I was delayed to be able to take my loaner car home for over an hour due to no one telling me that I needed to bring proof of insurance again, that Encinitas Ford already had in the system, but you couldn't access. I told your Manager Jeff of your extraordinary kindness, understanding, and help, when no one else was around to help at all. Please forward this email to him, as I do not have his email. Sincerely grateful, Stephen Bruns 2025 Ford Explorer ST picked up on 12-04-24 Stephen Bruns Emoji 12/11/24

the best customer service, and mr. - zaid

the best customer service, and mr.Yousif was very professional, i got the best deal very recommended, thank you guys

My first contact with Downtown Ford of Sacramento was by - dkenner1949

My first contact with Downtown Ford of Sacramento was by text. I was contacted almost immediately by Dru Smith and we made an appointment. When my wife and I arrived, we were greeted at the door by Nathan. Nathan introduced us to Richard Pineda in sales. Richard was knowledgeable, informative and professional and you could tell he enjoyed his job. I explained that I was looking for a Maverick Hybrid. (one of the things we learned was that the wait period for the Maverick is over a year) So, we began to build my new pick-up on the computer. While doing so, we were shocked to learn that another customer had declined their Maverick and so it was offered to us. We were thrilled and happy that we would not have that long waiting period. Richard began the paperwork to purchase the truck. This was truly the best experience that we have EVER had purchasing a vehicle ANYWHERE. NO HIGH-PRESSURE SALES. Everyone sincerely had our best interest at heart and treated us like family. Richard patiently answered all our questions and was extremely knowledgeable. He explained all the intricacies of our new vehicle. I would highly recommend Downtown Ford of Sacramento to anyone. It will be the best auto-purchasing experience that you can have. We feel like part of the Ford family. Thank you all, Lonnie, Dru, Nathan, Richard, Gabriela and Nick. You made our experience enjoyable and as my wife said, “You need to clone Richard”

I purchased a truck from North County Ford with 17k miles - dcburris83

I purchased a truck from North County Ford with 17k miles in late October. However, almost as soon as I took possession of the car, I noticed that there were loud squeaking noises coming from the braking system, which I did not notice on the test drive since we were not primarily in a parking lot, where the noise is most apparent. I then spent THREE solid weeks attempting to get ahold of someone, anyone who could talk to me about what kind of inspection had been done on the vehicle prior to being sold. I left a total of between 8-10 phone messages for the Sales Manager, Used Car Sales Manager, even the dealership General Manager who coincidentally were always too busy to take my call or return my messages. If I could’ve gone to the dealership, I would’ve, but I live out of state. Finally, I get ahold of a sale managers named Brad Triplett who confirmed that there was no record of the brakes having been inspected. He told me to take the car to my local Ford dealership to have them inspect and fix the brakes, so I did. Unfortunately the local dealership did not fix the entire problem at a first go. They replaced the back brakes, which were indeed low, and North County picked up the tab. However, the squeaking noise remained, and the local dealership had to replace the front brakes on a subsequent day. It was at this point, that the cowards at North County Ford, in particular sales manager BRAD TRIPLLET and service manager ALEX PEREZ decided that the fault here was with my local dealership and hence will not be paying to fix the brakes. Alex Perez in particular is an abject coward who refused to speak to me directly. Bottom line here, North County Ford sold me a practically new car, which somehow needed significant brake work the second I left the dealership. They told me they inspected the car to get me to buy it. Then they ghosted me for 3 weeks, and now is refusing to actually to help finish the repair. These people are sleazy cowards and I will never buy a car from them again, and you should not either.

This is for finance and the sales managers ONLY. - sara.bomberry

This is for finance and the sales managers ONLY. My son purchased a "certified" 2016 King Ranch F150 on 12/16/23. In finance, Steve presented him with a service contract that supposedly covered everything except maintenance, has rental and technology coverage and a $50 deductible if my son brought it back to Future. 2 days later, the truck started having intermittent issues with the cameras, stereo and sunroof. When my son took it to Elk Grove Ford for his oil change, they were not able to duplicate those issues but found that the rear differential is leaking. My son took his truck BACK to Future Ford of Roseville and GUESS WHAT?! His service contract covers nothing that he was told it covers. He purchased this for almost $3500.00 and it has NO rental OR technology package! Future also found that there is a MAJOR exhaust leak due to the manifold being bent and there is no coverage for that either! Future Ford of Sacramento performed a rear differential flush on 12/6/23 and they are NOT backing their WORK now that it's leaking!!!!!! Now, my son is stuck with a truck with a leaking rear differential, a $12000 exhaust repair that his service contract does NOT cover, cameras and back-up sensors that don't work, a sunroof with a broken track, TPMS sensors that don't work and steering wheel controls that are faulty. He would NOT have purchased THIS truck if he was not able to get a service contract that covers these items!!!! I have contacted Marlon, the GSM. Still no answer on these issues. I emailed the "customer satisfaction" department. No response. My son's truck was there for a MONTH. He got it back last night with only 3 of the 12 concerns fixed. When he started it this morning, the exhaust leak is even louder AND now his serpentine belt is squeaking on a cold start. DO NOT PURCHASE A USED VEHICLE HERE. DO NOT PURCHASE A SERVICE CONTRACT UNLESS YOU ARE PREPARED TO PURCHASE ONE THAT YOU WERE NOT PRESENTED WITH. Bait and switch is a fraudulent practice but that's what they do.

Nice sales manager, M. - None

Nice sales manager, M.P. Clean, friendly environment and polite staff members. Could not come to an agreement on out-the-door price on an auto. Positive experience over all.

We have had repetitive issues with a new Corsair we - Linda

We have had repetitive issues with a new Corsair we purchased in 2024 for the last seven months. The vehicle has been in and out of the service department. The car was not fixed or temporarily fixed (only for the issue to return the next day) and or denied any mechanical issues existed. We were even told to take the vehicle to another Dealership (Lincoln) as they could not fix or identify/find any problems, but at this point, we did not trust any Lincoln Dealerships due to the consistent gaslighting, fabricating, and inability to repair the vehicle. Instead, we took our car to Capitol Ford/DGDG Group and the service was absolutely what one would expect. Professional, engaging, mechanical experts, honest, caring, and engaging. Our service writer Zejna Dubinovichas has restored our faith in the Ford Brand (Lincoln is owned by Ford). Thank you, Capitol Ford/DGDC Group, for hiring such an amazing individual who truly cares about the customer and promotes the Capitol Ford/DCDG Group in such a positive customer-focused environment.

YOU'RE NOT SUPPOSED TO GET GOOSE BUMPS AT A CAR DEALER! - Gerald

YOU'RE NOT SUPPOSED TO GET GOOSE BUMPS AT A CAR DEALER!!" This is what I told Brando after seeing the deal in writing at the dealership. We had discussed the deal 3 hours earlier over phone and I had to drive 2 hours to get there but because I've been damaged by every other car dealer, I was expecting the numbers to be different once I got to the dealership, as I read down the numbers, they were exactly as we discussed. Then it happened again in the finance office and I told Juan, "YOU'RE NOT SUPPOSED TO GET GOOSE BUMPS AT A CAR DEALER!!" I mentioned to them earlier, before driving to the dealership, that I did not want to purchase any additional items for the vehicle. Juan had me out of the finance office in what felt like 20 minutes. "I GOT GOOSEBUMPS", from being thoroughly listened to by everyone including Elyse..., and then, Rufus, Brando and Juan following through with exactly what I asked for. "AMAZING!"

I brought my Ford Fusion in for 2 recalls on 11/24/24f. - lechvutz

I brought my Ford Fusion in for 2 recalls on 11/24/24f. A while later the service adviser called and told me that the cars's data link connector was not communicating any information, so they would not be able to take care of the recalls until the problem was fixed. She quoted $225 for diagnosis which would go toward the cost of the repair. I declined, drove the care home, and hooked up my OBD which communicated just fine with the car's computer. So these dishonest ripoffs tried to charge to diagnose and then repair something that was not broken.

I have owned a ford now for over 10 years when I hade my - JasonMchl

I have owned a ford now for over 10 years when I hade my initial Ford Fusion both of them I took to Chino Hills Ford for service. I have always gotten great service and the price has always been not bad for a dealer.. I recently bought my new Ford Edge Titanium from Chino Hills ford and last night 11/16/23 After 6 months of owning the car had to get a oil change. My rep Olivia B was great and it only took 1.5 hours for the oil change and complete check of the car. There are a few things that I wish they did not change like the layout of the store, charging to use your credit card and also the courtesy shuttle is gone and was told they can only do 1 way now with Lyft. Other then that my experience was great.

Paul Parsons … Very helpful at all the time, give me - Luis Prado

Paul Parsons … Very helpful at all the time, give me updates about timing delivery for my F-150 Lightning 2022. Great attitude and attention.

I was charged $300 for them to put on a gas cap, and EVEN - endra.harimurti

I was charged $300 for them to put on a gas cap, and EVEN my service representative thought it was OUTRAGEOUS! David Villalobos, the manager, refused to charge lower than what is reasonably appropriate through his discretion after hearing multiple requests. I would understand if this led to a repair to lock the service in, but it is unnecessary for my case. At a time when people are struggling and heading toward the holidays, any sound of discretion, understanding, and compassion helps. From my observation of this case, this manager and dealership have a culture of prioritizing profit over its customers. I will no longer buy or take my vehicle here from a business with such cultural practices. Instead, I will take it to Roseville, where the diagnostics are much cheaper and account for the travel.