176 California Ford Dealers

had a wonderful experience! - erikanavilez

had a wonderful experience! would definitely come back again and recommend to family and friends. fifth vehicle with Ford and completely satisfied!

I had my car serviced at Jim Burke’s Quick Lane. - Daisey

I had my car serviced at Jim Burke’s Quick Lane. My car was taken in right at my appointment time and was ready in less than an hour. They explained everything to me on the vehicle check-up report and gave me a copy. The service was great! I will definitely go back again.

They treated me well! - larrydn

They treated me well! Big ups to Jacob ! 👍🏾 I will refer people to use this dealership

I have bought 3 vehicles from Mossy and the sales people - joe4409

I have bought 3 vehicles from Mossy and the sales people were always helpful, especially Caleb. But the person who appraises your used vehicle was bad. He said my truck (2005) was only worth $1,000.00 and He told me that is all He would pay me period. So I put a For Sale sign on my used truck and got $3,300.00 from a neighbor. So be careful you get a good far appraisal on your car.

I've purchased many cars from this dealership and had - OldTriMan

I've purchased many cars from this dealership and had them all serviced here as well. Prices are fair, the service dept. is prompt and efficient. I am a 5-time car purchase repeat customer.

We had a great experience in purchasing our used truck! - shannon

We had a great experience in purchasing our used truck!! We were able to reach a deal that worked for both parties and overall we were in an out of there in less than 1.5 hours. We believe we got a very fair deal. Took it to our mechanic for post op inspection and it's in great condition. We definitely recommend our sales, sales management and finance manager!

Total rip off thousand dollars to repair a wire harness. - duanejorgenson

Total rip off thousand dollars to repair a wire harness. Are you xxxxing kidding me? What a rip off

Great dealership,good inventory,friendly - hoghank

Great dealership,good inventory,friendly staff,knowledgeable staff. Great deals,service area great, ford points

Their kindness and dedication to satisfy the customer was - luanncorey55

Their kindness and dedication to satisfy the customer was very overwhelming and the paperwork was really quick from start to finish I would buy their again

Good service. - roadrunner829

Good service. I was kept informed of the issue with the issues width my car, the resolution and the cost. The repairs were completed in a timely manner.

Excellent service as normal. - Matthew

Excellent service as normal. Janette went out off her way to keep me updated and the car was ready on time with all the work completed as necessary. As long as I have a Ford I will not be going anywhere else

Ritchie is the best sales person, He answered all my - Mireyajauregui75@icloud.com

Ritchie is the best sales person, He answered all my questions, the driving test was awesome and His personality is amazing, I fully recommend them !!!!

My experience was amazing! - Maribel Mendoza

My experience was amazing!! If you need a car don't hesitate to call fairfield ford ask for Bryan Rice. Thank you Bryan for helping me out under my circumstances I greatly appreciate you! Bryan Rice he's your guy!

If I could give Price Ford 10 stars I definitely would. - 20pacnav

If I could give Price Ford 10 stars I definitely would. The salesman was very accommodating and knowledgeable and everything went smoothly. I’d highly recommend using them for all of your vehicle needs.

Took my car in for service the people were quick and the - fele63

Took my car in for service the people were quick and the service was quick and done well. They also cleaned my car.

I can’t thank enough Michael Clark (Service Advisor) for - hernandez8.angel

I can’t thank enough Michael Clark (Service Advisor) for going above and beyond his responsibilities to ensure all services on my 2021 F250 6.7 PowerStroke Tremor were done. I ask if they drain the fuel water separator since I’m recovering from an ALC surgery and can’t go under the truck. He left his counter, headed straight to the bay, and personally drain the fuel water separator since the service tech didn’t want to do it. Thank you, Michael.

Loved the experience at Ford of Montebello I went to 4 - ansalas2017

Loved the experience at Ford of Montebello I went to 4 Ford dealers before this one and I have to say felt most welcome here the salesman was exceptional with the pricing they advertised online being the same as the final price which I liked, unlike the other dealers I went to before. Would definitely get my next Ford Car Here!

We had a great experience buying our new truck today. - georgearaico

We had a great experience buying our new truck today. Claudio took the time to find us the color and make we wanted. Everyone was professional and very friendly and helpful.

I had a great experience with malik, he was my car guru. - alexcastellanos519

I had a great experience with malik, he was my car guru. Great customer service and overall looked out for my best interest Highly recommend Malik if your looking to buy a car

My sales rep Steve Curran was super! - terri

My sales rep Steve Curran was super!! the deal was done over the internet travel 403 miles just to pick up the Truck!!! EXCELLENT SERVICE !!!!!

This was the second car we bouht from Joseph Mistrih. - wa6nsr

This was the second car we bouht from Joseph Mistrih. A really great guy and very knowldegable on Ford products, including all the electronics.

Upon arrival I was greeted by a representative and - Marjogardner

Upon arrival I was greeted by a representative and immediately taken to the person who would handle my car’s servicing.

My company has bought many trucks from Fiesta Ford. - Mike

My company has bought many trucks from Fiesta Ford. Ron Olson is the best . Ranger Raptor rocks

El Centro Motors is a great place to make your next - Wingatecoimperial

El Centro Motors is a great place to make your next vehicle purchase. The staff are all friendly, helpful, and will work hard to get you into the vehicle of your dreams. I highly recommend them!!!

My car has 20000 miles with extended bumper to bumper - Fordtough???

My car has 20000 miles with extended bumper to bumper warranty. They will not honor the warranty for a simple fuel pump module. They say it got wet so I am expected to pay. xxx.

Backstory: I took my truck in for its 30000 mile service - doriopsilla

Backstory: I took my truck in for its 30000 mile service a couple of weeks ago. While it was being serviced, the lift had an extension failure and the truck slipped, damaging the passenger-side running board. Mike Rogers explained to me what had happened and set up an appointment for me to bring the truck back in for repairs a couple of weeks later, after I had returned from a trip. The appointment was for 0800 on April 17. I dropped the truck off early, around 0600, then went to work and waited for the call telling me the truck was ready. And waited. And waited. As near as I can tell, the work involved in the repair is removing 24 nuts, taking off the old parts, replacing them, and tightening 24 nuts. Maybe some of the studs were also damaged and had to be replaced. I don’t know. And that’s my gripe with this establishment. I don’t know. They don’t call and let you know what’s going on. You call them, and eventually you get routed to voicemail. You will get a call back, eventually. I ask Mike for more information, which he promises to get for me, but then I don’t get a call back so it’s voicemail xxxx again for me. I get a call back. The truck will be ready by 1530-1400. Why so long? Well, maybe it will be ready sooner, let me check. No callback. I check again. It will be ready about 1630, and we will bring it to your work! Great. But 1630 comes along, and no calls. I call them. Voicemail! Finally, at 1650 I got text saying they were on their way with my truck and by 1710 it arrived. The work they did was acceptable, though I have yet to get on my back and inspect it from the underside. They appeared to have washed my vehicle, somewhat. There were places along the body that they missed, and they hadn’t cleaned the bird poop off the driver-side mirror. That’s my main gripe with Aaron Ford of Poway. They do acceptable work, but it takes them too xxxx long for anything more complex than a standard maintenance service. And, they can’t seem to give a good estimate of how long the work will take.

Best experience ever. - uhuffle

Best experience ever. Love my Ford Explorer XLT. Everyone was kind and helpful. I will certainly continue business with this dealership!!!!

WARNING The WORST! - PoorlyTreated

WARNING The WORST! I will never be back for them to practically spit on me when they do not communicate and then blame the customer for their poor customer service. Absolutely DEPLORABLE! Jeff AND Stewart should be replaced with people who know customer service. It’s sad that Ford keeps them employed after treating customers like this.

My husband and I had such a heartbreaking and disastrous - Ajee1994

My husband and I had such a heartbreaking and disastrous experience at Diamond Ford of Lancaster, California on March 23, 2024. This experience had us in the dealership from 2pm until about 9pm. Our goal was to leave out with a car within a specific budget. Everything started out normal as our sales person Jonathan helped us look at different cars and assisted in getting the car buying process started. Jonathan was the ONLY sunshine to such a dark time at this dealership. Everything went sour once the floor manager Eric got involved. When we first spoke to him everything was nice and he seemed to really care about helping us. We negotiated various prices and finally reached an agreement within our budget. Once the agreement was made as far as pricing and the down payment, we received the keys to the car, the car was washed and filled with gas for us, and we were even able to get our profile connected and set up with the app for the car. This is where everything took a turn. We were waiting to meet with finance to sign all of the documents. The lady that was in charge of finance that day came in and stated that she had great news and that she was able to get our payment down $70 lower than what we agreed upon. We were ecstatic and signed the vehicle registration documents a long with other documents pertain to the vehicle. A few minutes later, Eric came into the office and asked us if we heard the good news. We explained to him what we were told and that we were very excited. He was kind of taken back and abruptly left the office to discuss with finance. Upon his return he stated that there was a “glitch” in the system and our monthly payment would be well over $200 the amount we discussed previously. This is prior to the “good news” we had just received. So, every number from the beginning of negotiating was wrong. All the information we were told and agreed upon was wrong and inaccurate, which is pretty hard to believe. We were stunned and lost for words. We were trying to make sense of it all and asked so many questions. Eric then tried to sell us a vehicle we were not interested in and of way lesser value for the same price. We told him that we were not interested and we wanted this issue rectified immediately. This caused for many trips back and forth of him going into the office in the back. Every time he came back to us the information started to make less sense. I’m honestly not sure if the General Manager was present, but if that was the man they were consulting with in the back room, he definitely didn’t seem to care. Not once did he come out to speak to us, show compassion, or help fix this issue. Diamond Ford acted in very bad faith and deception. We asked to see the paperwork associated with our lease agreement where the “glitch” occurred, but you can tell it was a bunch of made up numbers and the original price of the vehicle wasn’t even included on the documents. Eric kept trying to refer to the residual price which has nothing to do with our agreement until the end of the lease term. During this time he came off as very belittling and kept stating that this was “basic math.” In the end, no one treated us with empathy or compassion. The entire process was very deceitful, disgusting, and very much distasteful. Of course, we ended up leaving without the vehicle we mutually agreed upon and signed for. We even had the keys for heavens sake! We also asked if we could take the documents home that included the discrepancies. These documents had our name and home address on them, but they refused and stated that they have shredded the documents. Diamond Ford did not live up to their mission statement at all! They claim to strive for customer satisfaction and we left with zero satisfaction! We also were not treated with respect and courtesy. The integrity was also very non-existent. This situation will be reported to the BBB and corporate. Justice will be served for this dealership truly acting in bad faith.

My overall experience at Kearny Mesa Ford was outstanding - Trahan

My overall experience at Kearny Mesa Ford was outstanding in every respect, especially my sales representative, Ernie Gonzalez. He was very knowledgeable, professional, polite, and friendly. All of his paperwork was accurate, and he made sure that my vehicle was immaculate and that everything was taken care of to my satisfaction. Steven Slewa in finance and Rick Verduin in Customer Experience also provided excellent service. Every department was friendly, professional, and efficient. This is my second vehicle purchase through Kearny Mesa Ford, and I also have all of my service done here. I will continue to refer friends and family to this outstanding dealership.