Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Santa Margarita Ford

Rancho Santa Margarita, CA

Overview
Reviews
Vehicles
4.9
149 Reviews
Call Dealership (877) 355-5532

30031 Santa Margarita Parkway

Rancho Santa Margarita, CA

92688

Directions

By Type

Showing 149 reviews

July 01, 2026

Jay Lara, my service advisor, continues taking the best care of me and making sure that I am 100% happy with my service results! He always provides efficient, courteous, professional and friendly service. More

by g.bramwell
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Report | Print
June 13, 2026

Great car buying experience. Dane was great to work with, and we got a fair deal on our new Bronco. Recommended! More

by SC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gordon. , SMF Customer Service
Report | Print
Jun 14, 2026 -

Santa Margarita Ford responded

We're thrilled to hear you had a great experience with Dane and are enjoying your new Bronco. Your recommendation means a lot to us! Regards, The Santa Margarita Ford Team

June 08, 2026

Fredy is an excellent service advisor, efficient and fully versed in the maintenance requirements and keeps me informed. Service technicians are thorough and I really appreciate the car wash. Thanks San More

by john.green2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Report | Print
Jun 09, 2026 -

Santa Margarita Ford responded

We're thrilled to hear that Fredy and our service team provided you with excellent care. Your appreciation for the little details, like the car wash, means a lot to us. We'll keep striving for that high standard! Regards, The Santa Margarita Ford Team

May 29, 2026

Sal is an excellent, dedicated professional service advisor and highly recommends to anyone that needs service More

by Dr Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Report | Print
Jun 01, 2026 -

Santa Margarita Ford responded

Thank you for your fantastic feedback, Dr. Jon! We're thrilled to hear that Sal provided you with excellent service. Our team is dedicated to ensuring a great experience for all our customers. We appreciate your recommendation and look forward to serving you again! Regards, The Santa Margarita Ford Team

May 20, 2026

Always efficient, courteous, professional and friendly service. We appreciate the Lift rides to and from the dealership! Glad to have a trusted dealership in our home town of RSM! More

by B Yellott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Aparicio Jr., Jorge Mariscal, SMF Customer Service
Report | Print
May 20, 2026 -

Santa Margarita Ford responded

We're happy to hear you had a great experience with our team and appreciate your trust in us. It’s our pleasure to provide efficient service and those Lift rides. Looking forward to serving you again! Regards, The Santa Margarita Ford Team

May 09, 2026

Solved a chronic problem I was experiencing with my favorite Van, drives like brand new. More

by annieg2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Report | Print
May 11, 2026 -

Santa Margarita Ford responded

We’re thrilled to hear that we could help with your van and restore its performance! Thank you for sharing your positive experience; it means a lot to us. Regards, The Santa Margarita Ford Team

April 10, 2026

I've been pleased with my Ford MachE purchase and pleasantly surprised that Santa Margarita Ford has been willing to dispatch a complimentary service person to my home when software updates were requ More

by sdwesterfield
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Report | Print
Apr 13, 2026 -

Santa Margarita Ford responded

We're so happy to hear you're enjoying your Mach-E and appreciate our complimentary service. Our goal is to provide top-notch support, and it's great to know we met your expectations. Looking forward to assisting you again! Regards, The Santa Margarita Ford Team

March 31, 2026

I appreciate the courteous professional engagement efforts by everyone. Justin in service kept me extremely well informed and was great to work with! Ali in sales engaged me when I dropped my truck More

by mikeicooke55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Ali, SMF Customer Service
Report | Print
Apr 01, 2026 -

Santa Margarita Ford responded

We're thrilled to hear about your amazing experiences with Justin and Ali. Our team strives to provide top-notch service, and your recognition means a lot to us. We appreciate your support and look forward to serving you again! Regards, The Santa Margarita Ford Team

March 16, 2026

Superior customer service in all faucets of their business. If only ALL Ford stores operated this way!! More

by gogogorrall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulysess, SMF Customer Service
Report | Print
Mar 23, 2026 -

Santa Margarita Ford responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that. We hope to see you again! Regards, The Santa Margarita Ford Team

February 21, 2026

Picked up my vehicle, kept me informed about what needed to be done and easy checkout. More

by gjsart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fleet Service
Report | Print
Feb 23, 2026 -

Santa Margarita Ford responded

We're thrilled to hear that you had a smooth experience and appreciated our communication. Your satisfaction is our priority, and we look forward to serving you again in the future! Regards, The Santa Margarita Ford Team

1
2
...
15