Capitol Ford

Good location, quick service, and they are very attentive and courteous on every visit I have made and courteous on every visit I have made More

Very well kept dealership. Jesus and Ryan were a great help and very respectful. Great service and served by great people in my experience. Jesus and Ryan were a great help and very respectful. Great service and served by great people in my experience. More

The most disorganized approach to customer service and overcharged for work Started with Zach who was absent and non-communicative. A week went by i was moved to Marco- spent $2500 and problem not fixed- overcharged for work Started with Zach who was absent and non-communicative. A week went by i was moved to Marco- spent $2500 and problem not fixed- another week and a half and $2500 and still problem persisted- more weeks passed and kept telling me they would call me back and didnt someone name Fransisco wanted another $2800… Treated disrespectfully (yelled at on the phone by Marco, asked by other staff: “Do you want to wait until your husband gets here for me to explain this to you?”) (i am not married) Spent 5k over 5weeks and still problem was not fixed. Had to call in a favor of the boss to sort it out- Eldin was incredible and sorted it all out) If it hadnt been for Eldin dont know how much longer the people at Capital ford would have xxxxxx me along More

I have to drive 30 miles one way to get to Capitol Ford in San Jose. They have always been able to get the service done by lunch time and get me on my way home. I am kept informed if there are any unexpect in San Jose. They have always been able to get the service done by lunch time and get me on my way home. I am kept informed if there are any unexpected issues. Very happy with the service department. More

This dealership was very professional, knowledgeable, friendly, kind, and welcoming, especially my agent Dale. I would recommend. friendly, kind, and welcoming, especially my agent Dale. I would recommend. More

It took 4 trips to the dealership but they were very committed to getting it fixed. committed to getting it fixed. More

Team is friendly, helpful, accommodating, and waiting area is comfortable. My visits here are always pleasant. area is comfortable. My visits here are always pleasant. More

Angelo and the ford team gives excellent services. He was very accommodating when I was try to decide what vehicle unwanted to go with. He was very accommodating when I was try to decide what vehicle unwanted to go with. More

Aaron was so helpful and great to work with. He went above and beyond for us. We look forward to working with him in the future. Thank you. He went above and beyond for us. We look forward to working with him in the future. Thank you. More

Joe and Edgar were amazing to work with. I knew exactly what features I wanted on my new F-150 and even though they didn't have it on their lot at the time, they found it for me and I got it I knew exactly what features I wanted on my new F-150 and even though they didn't have it on their lot at the time, they found it for me and I got it there quickly. Basir John helped me through the paperwork and made it straightforward. Easy peasy process with great service across the board. More