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Capitol Ford

San Jose, CA

Overview
Reviews
Vehicles
4.6
438 Reviews
Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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919 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 438 reviews

July 15, 2026

Had some difficulty getting a hold of service advisor via main text service tool for notifications and communications and on service center voice mail after visit for some follow-up to a concern I had. But, More

by JAMORRIS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bryson
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July 15, 2026

Erik did a great job servicing our Maverick. Joey did a great job getting our vehicle picked up and returned. Thank you More

by SHOP.STATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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July 09, 2026

Great dealership! Great customer service! No problems with my purchase. Friendly and helpful for all needs. More

by JULEZMV14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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July 09, 2026

I’m glad with my new vehicle purchase thanks to Martin Cuevas for helping me with the process for my first time buyer I really appreciate it More

by DIAZCANDELARIO99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Cuevas
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July 06, 2026

We were left to sit too long. The test drive lasted about 5 minute. The information about the vehicle was incomplete More

by STRUNKNEHL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Don't remember
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July 05, 2026

Its easy to find, the parking lot is good size and we'll marked with arrows to show the way to the exit. More

by STEVE@OUTSIDEL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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July 04, 2026

I didn’t have anything major done but I appreciate the professionalism of my service advisor and the work was done in a timely fashion. No loaner car can be a problem sometimes since this work took longer More

by DRTARVERPHOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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July 04, 2026

I request Jesus whenever I have the opportunity. He’s friendly, courteous and always does a good job of explaining service details. More

by JZMAGUIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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July 03, 2026

I’ve brought my vehicle here several times and have worked with a few different service advisors over the years, but none have compared to Jesus. He consistently provides outstanding customer service, More

by DEAN URBANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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July 03, 2026

The Service Center was friendly, professional and helpful. Yes my automobile was not a ford!!! No this issue did not cause any problems. The fact that I have never heard of this part of the problem b More

by FERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Balcazar
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