46 California Audi Dealers

Perfect service by Rudy He is the best He is great - adparsanian

Perfect service by Rudy He is the best He is great asset for your dealership

Great service and I am absolutely thrilled with the - helenpolitis

Great service and I am absolutely thrilled with the condition of the previously owned car I purchased. Highly recommend dealership. Thanks Melissa, Nia and Harrison for making this a great experience!

Our sale’s person, Paul Lommen, was a real delight to - marc

Our sale’s person, Paul Lommen, was a real delight to work with. He took our two 2023 leased Teslas in trade for two Audi Q60 e-trons. He was a fantastic sales person and my wife and I would work with him again.

Yesterday, I brought my 2023 Q5 to Audi Pacific Service - Calbear92

Yesterday, I brought my 2023 Q5 to Audi Pacific Service since the power telescopic tilt button on the Q5 was not in its proper position- slightly depressed in and angled down so one could not lower the steering wheel. I only chose to go to Pacific since it was the closest dealer in the rain and they said getting a loaner “hasn’t been a problem.” [Background, car was at Audi Long Beach the day before for oil change, but I forgot about the steering column button issue]. Upon arrival to Pacific in Torrance, I was greeted and met Service Advisor, Jonathan. He seemed nice enough. Once I told him of the main issue- he went to physically inspect it and got the shop foreman to look at it to see if it was something easy to fix. [and another on-going MMI and Bluetooth issue that’s known across most Audi platforms.] He came back and said that it looks like “outside influence” and that’s not under warranty. It would cost $310. “If it was something easy to unbolt a screw, I would just do it for you, but you have to drop the entire steering column.” I declined. He also said that if your car was just at another dealer- you should go back to the selling dealer (not possible since in San Diego) or the most recent service dealer since you have a relationship with them on THIS car. This button is on the lower left side of the steering column and slightly recessed. One of the clips on the inside was not holding it in proper position, but the inuendo that “we” broke this is absurd. There’s no physical damage. This is the 1st time (and likely last) that this car has been brought to them- I had a terrible experience with a previous service writer several years ago on my eTron SUV where I asked for my keys back and would not return while he was still working there. I will appreciate Jonathan's frankness. He said that I should take the Q5 back to Long Beach or BH since I have had the car serviced there before and since I have an established relationship with them on THAT car- they had more leeway to offer “goodwill” and cover that issue. I was shocked that when he told me that the button was now inside the steering column since the foreman pushed it in while trying to assess. When I actually got into the vehicle- there was now an open hole in the lower steering column and a loose button. Since this was caused by the foreman and it was returned this way- this is not returning the vehicle in the same condition as it was brought it. Not taking responsibility since I declined their $310 charge. Not acceptable. What’s more outrageous- I took Jonathan’s advice and went back to my regular service advisor at Long Beach today. (Charles is awesome!). He not only greeted me when I pulled up- he already saw my note- personally took the vehicle straight into the service. In 15 minutes, the car was ready. Not even paperwork needed since it was a single Torx screw to remove the lower steering column plastic panel and put the power control button back into proper place. I even got a snack in their new comfortable, location. Moral: stick with Audi Long Beach for your Audi service needs.

A.J. Gordon was extremely professional, reliable, and - aleahwolinsky

A.J. Gordon was extremely professional, reliable, and trustworthy. Audi Riverside is very lucky to have him and everyone should ask for him. Thank you, A.j.!

John is an exceptional salesperson in every regard. - DelightedClient

John is an exceptional salesperson in every regard. He knows the Audi product line very well, listens carefully and thoughtfully to his client’s interests and objectives, and is exceptionally effective in finding common ground between dealer interests and client objectives. He does a superb job keeping the client informed as the deal comes together. He is the only sales agent I’ve met who makes car-buying a pleasant, drama-free experience. If you are shopping for an Audi, call John!

Faith represents Livermore Audi well, she is prompt , - kthom28181

Faith represents Livermore Audi well, she is prompt , courteous and follows through on her commitments! When my next service is due I’ll be asking for Faith!

Nothing but world class Philippe is a rockstar no - Iratherbehooping

Nothing but world class Philippe is a rockstar no pressure sales man went over the car and stayed late to make sure I was taken care of , Brenda in finance is a monster !! They have a life time client in me !! I will be back 🤝

Just leased a 2025 Q5. - sateitel

Just leased a 2025 Q5. Love the car!! So appreciative of all the help and patience AJ provided us through the lease process and afterwards. He is always available to answer our questions no matter how many times we ask.

Cesar was very helpful in my car buying experience. - drphilewhite

Cesar was very helpful in my car buying experience. He was very helpfull. Thak You.

I had an amazing experience today in leasing a new Audi - gbbarroso13

I had an amazing experience today in leasing a new Audi Q5 at Audi San Diego, This is the second time I leased a car there. Lucas, the sales consultant, listened to my requirements and delivered everything that I asked for. Lucas is very knowledgeable, proactive, and a great ambassador for the Audi brand. In addition, Lucas is honest and has integrity. I highly recommend Audi San Diego and Lucas.

The best dealer I have ever been- I felt like in family - laurentkhaiat

The best dealer I have ever been- I felt like in family and between Nadia the General Manager to her son Shafiq and my salesman Mo and all the staffs there from low to high were all fantastic so I thank you

I’m. - Ly phan

I’m. Happy with all your service there every one excellent job perfect customer care and answer all my questions

Awesome support and exceeded customer experience from - Awesome Support Chris.

Awesome support and exceeded customer experience from Christopher Pitambara. He so good at follow up with my after service and listened to my feedback. Took care after service issues addressed and I am happy about the issue is fixed. 5 Star for him and well deserved for rewards and promotions. Great work Audi and always happy driving.

This review is because of the outstanding service that - Brooke Miller

This review is because of the outstanding service that Nazila provides. Her consistent commitment to excellence allows us to feel confident in the service provided.

I received great service from Pete. - AK

I received great service from Pete. He was very responsive and answered all my questions.

My experience with Escondido Audi was seamless from start - ehaligowski

My experience with Escondido Audi was seamless from start to finish. I would highly recommend this dealership to anyone who wants to buy an Audi. This is my first Audi and I'm wondering why did I wait so long to get one? I wish I started at Escondido Audi to start working with Alan was a shirt, sheer delight.

Amazing, kind,go the extra mile staff. - hernanm0929

Amazing, kind,go the extra mile staff. I'm so grateful for their help. Love you guys.

Thank you to the amazing team who took care of me. - NG

Thank you to the amazing team who took care of me. I couldn’t be happier and this is the friendliest and most patient group I have ever worked with! I drove past a handful of Audi dealerships just to get the service I deserve. Recommending everyone I know to come here.

Great service. - Probowler715

Great service. My service advisor is very professional and courteous. She a great asset to the Audi Family. Many thanks

Great salesman and the service department workers was - KEIYONCHISLOM14

Great salesman and the service department workers was cool and friendly. Car was nice and clean and coffee was excellent.

Outstanding service and a very nice customer waiting area - bill.hult

Outstanding service and a very nice customer waiting area for those with nowhere else to go.

Dropped my car off Tuesday 9am. - jdlouis510

Dropped my car off Tuesday 9am. Wed spoke with rep, said I needed my car back by Thurs or I’m in a bad position. Didn’t hear back until Friday late afternoon! Very difficult to get a hold of anyone who could provide a status update. Was quoted 7k for transmission plate, bushings, brake pads and rotors. Ridiculous! Ended up paying $5600 after contesting and sharing my poor experience. Made me feel that the 7k quote was a total cash grab run up from the jump. Horrible way to treat a 20 yr long Audi/VW loyalist who’s owned 4 of your cars.

This is absolutely the worst Audi store in the world! - occustomsteve

This is absolutely the worst Audi store in the world! All they do is lie to their customers and commit fraud on the daily. As a previous employee I can tell you first hand They do not CPO cars until they are sold and sometimes they don’t certify them at all. They also rip off the customers by charging for a ceramic coating that they NEVER put on the car. Believe me you are getting scammed from the minute you walk in the door! The GM is an incompetent fool who encourages his staff to lie and defraud the few customers that they actually do get in the door. STAY AWAY FROM THIS STORE!!! There are dozens of other Audi stores that will give you the proper treatment a True Audi customer deserves. Buyer beware at this store!!!

I recently had the pleasure of meeting Erik Crosson. - Omar Castro

I recently had the pleasure of meeting Erik Crosson. I couldn't be more satisfied with the experience! From the moment I walked in, Erik - was professional, knowledgeable, and genuinely committed to helping me find the perfect vehicle. Moreover, Erik had me work closely with Mehrad Navid, who went above and beyond to find me the best interest rate and monthly payment. I appreciate the team at Audi in Calabasas.

didn't use dealship delivery or rental car service. - haohao1218

didn't use dealship delivery or rental car service. (Suggest dealer could offer Lyft/Uber) No water was offered during the visit, although I saw many water bottles at the service desk. (not something must offer, just share of thoughts) The service agent asked the guest to wait in line when no clear indication of a wait line. (Suggest a better log in system or better way to keep the line since there were only 3 people).

Recently purchased a car from Santa Monica Audi, and Sean - Adiss

Recently purchased a car from Santa Monica Audi, and Sean Mollabagher was great from the time I submitted my inquiry online till drove the car off the lot took only a few hours. Sean was Very professional and honest a great person to deal with when you go to Santa Monica Audi ask for Sean not many people like Sean are around these days

I have been going to DTLA Audi for almost 20 years. - elziewheeler

I have been going to DTLA Audi for almost 20 years. Best service, professional, friendly and consistent with their service.

So, a retired U. - Eliysha Yisra'el

So, a retired U.S. Marine goes to buy an Audi RS model -- Audi Mission Viejo stocked the ONLY RS Q8 that I was in the market to purchase in the state of California. I’ve read many reviews, before and after my purchase, and this is my honest and unadulterated review of my purchase experience. There were no Audi special finance rates or incentives on this unit and interest rates otherwise are extremely high in the marketplace among all automobile manufacturers of specialty vehicles. I initially contacted the dealership with an inquiry of the unit being in stock because the website MSRP sticker stated “SOLD.” It was in stock, verified by Chris So. Chris’ customer service was above excellent – no pressure and amiable to deal with. Chris met my request for verification of sticker and video of exterior and interior of the unit. One might think that these are customary, they are actually a necessity before a decision to visit a dealership. I set my appointment for a couple of days later, on a Sunday morning. Chris had thoroughly communicated with me in several telephone conversations; and that I would later deal with another salesman after his initial overview with me of the unit. Tim Fitzsimmons would actually walk me through the vehicle features and a thorough test drive. Tim was also amiable to deal with during the negotiation process – no pressure. The negotiation process also involved the trade of my 2022 Porsche Cayenne (base unit) purchased during COVID timeframe (that’s interesting long story because of limited supply and availability). Tim was very knowledgeable on the features of the unit and did an excellent job post sale of further features and the initial set up of the myAudi app and the MMI. Between my negotiations with Tim and the salesman manager, Uttam Oli, we came to an amenable RS Q8 selling price and trade in figures. Uttam was instrumental in finalizing the deal. Chris, Tim and Uttam were very professional. I did come prepared with my own financing, as everyone should do (with multiple financing sources). The back office, you know it well, the Finance and Insurance office (F&I); Anthony Holguin, the finance manager was very informative while accommodating my various scenarios to finalize my options. And I must mention Farhad Yousofzai (Mo), a finance manager with whom I finished with my own financing a few days later. Mo was very constant with what seemed to be an uncharacterized delay in my credit union’s authorization process via phone. Taken together, I couldn’t find my desired Audi RS Q8 specifications in the Inland Empire where I live and traveled the considerable distance just to “take a look” in Mission Viejo. It was well worth the time, miles and tolls required to purchase exactly what I wanted and nothing less. I would recommend anyone interested in an Audi purchase to shop around for competitive pricing BUT GIVE SERIOUS CONSIDERATION to the Mission Viejo Audi dealership. I did and now part of the Audi Family!