Volkswagen of Downtown Chicago

Miguel took care of us Miguel was really kind and welcoming, he did not make me feel pressured at all or "oversell" me. As a young woman, I would feel safe working with him Miguel was really kind and welcoming, he did not make me feel pressured at all or "oversell" me. As a young woman, I would feel safe working with him again. More

I worked with Adam K. in the Service Department to address some issues that came up with our 2011 Touareg TDI that we purchased from VW of America after it received the EPA Approved Emissions Modifica address some issues that came up with our 2011 Touareg TDI that we purchased from VW of America after it received the EPA Approved Emissions Modification. He was knowledgeable and assured us it would all be taken care of without any issues. He arranged for a loaner car and kept us updated via helpful texts. I normally avoid dealer service centers at all costs and do my own work but VW of Downtown Chicago has fantastic service and fair prices that make it worth my while to just leave it to experts like Adam! More

Volkswagen of Downtown Chicago Wish the price listed on the website was the price at the dealership. That should be sorted out. However, salesman John Sheehy was the man. Very down Wish the price listed on the website was the price at the dealership. That should be sorted out. However, salesman John Sheehy was the man. Very down to earth, not pushy but a very good salesman 5/5 stars for John. More

Love these guys I've been going to VW of Downtown (formerly Fletcher Jones) for years - mainly because of the service. Adam K is great and I totally trust Val to take I've been going to VW of Downtown (formerly Fletcher Jones) for years - mainly because of the service. Adam K is great and I totally trust Val to take good care of my car. Thank you guys! More

I bought a 2019 Alltrack. I worked with Jacob Bilo and John Sheehy of the Sales staff. They were both excellent and very helpful. Bill Prince was especially helpful with all the paperwork associated wit John Sheehy of the Sales staff. They were both excellent and very helpful. Bill Prince was especially helpful with all the paperwork associated with completing the sale and transferring my license plates. All together, everything was handled in a very professional manner. More

I came in to Volkswagen of DT Chicago with a lease ending and I had a specific thing in mind for my next car. Not only did John listen to what I wanted, But he found it. When the numbers didn’t quite come ba and I had a specific thing in mind for my next car. Not only did John listen to what I wanted, But he found it. When the numbers didn’t quite come back in my favor, he worked to get them to where I wanted it! I would recommend John and the entire team at DT Volkswagen of Chicago to anyone looking for a painless and easy process!! More

Herberto was excellent. I took my car in for the 30K maintenance and he reviewed the recommended maintenance and the prices. The service was quick and they offered to order me an uber if I needed one! maintenance and he reviewed the recommended maintenance and the prices. The service was quick and they offered to order me an uber if I needed one! More

Its a excellent service , very fast and the problem was remove, the time in wait is some big, but the service its very well. Thanks remove, the time in wait is some big, but the service its very well. Thanks More

Great service! I had some replacements to be done and they did it just right! I can feel the dynamics of the car much better. I am also very pleased how I was treate I had some replacements to be done and they did it just right! I can feel the dynamics of the car much better. I am also very pleased how I was treated. Very kind! I appreciate how Adam Khamsot received and treated me. More

Author Matlosz I bought A 2020 VW Tiguan at VW of Downtown. Author was my sales representative. He was awesome to deal with and made the process very easy. I bought A 2020 VW Tiguan at VW of Downtown. Author was my sales representative. He was awesome to deal with and made the process very easy. More