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Volkswagen of Downtown Chicago

Chicago, IL

4.5
2,860 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 2,860 reviews

November 06, 2019

Luis is great I brought my car in this week and had a great experience. Luis was very helpful and went above and beyond to be friendly and helpful. More

by DENNIS.RITTENHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2019

Great service on first visit! Professional and communicative. Had to wait a bit longer than they said, but if the work is done well and accurately, and there's no surprise charges, More

by NAN62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2019

Amazing, prompt service I had a slow leak that turned worse. I was able to bring in my car for a complementary tire patch in the morning, and get it back in the afternoon, c More

by adegade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2019

Friendly and professional The people working here are so nice and helpful. They kept me updated and made sure to get permission before doing any work on my VW. Also, they were More

by COLE.CHELSEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Szafraniec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Khamsot
November 04, 2019

Quality experience Mike was very good about explaining what was necessary as opposed to optional and not pushy at all about the service related items that came up. He w More

by ORMONDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
November 04, 2019

Great customer service Great customer service. Provided a ride to and from the dealership for me so I didn’t have to wait for four hours. Thank you More

by SMPRATT25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Herberto
November 04, 2019

Car Dealership Satisfaction John and Donnie made my experience painless and transparent . Definitely the best car purchasing experience. I would highly recommend this dealership More

by karena.coicou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Donnie
November 04, 2019

Quick and painless I met with John Sheehy twice to see if Volkswagen was right for me. We walked through a couple options and test drove a vehicle I was interested in. More

by gjborowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bojan Kokanovic, John Sheehy
November 02, 2019

Amazing Service I'm always receive amazing service when I take my car to Volkswagen of Chicago. I love my relationship with my service technician (Adam). TNJ More

by TEEJOANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
November 01, 2019

Great service! Quick and easy in the service department. Heberto was very helpful and made the whole process extremely easy. I would absolutely use this dealership f More

by SCHWAB_E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heberto
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