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Volkswagen of Downtown Chicago
Chicago, IL
2,682 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,682 reviews
December 14, 2019
Fast and efficient Definitely great service given how busy the city is I never get through as fast as I did anywhere else I recommend this location thanks Definitely great service given how busy the city is I never get through as fast as I did anywhere else I recommend this location thanks More
by TAREKJABALI
Verified CustomerEmployees Worked With
December 13, 2019
Good service, on time completion Service agent was helpful in finding the best discount. Car was promised for 3 pm, and was ready by noon. Very happy with the service. Not sure why th Service agent was helpful in finding the best discount. Car was promised for 3 pm, and was ready by noon. Very happy with the service. Not sure why this review site requires 25 word minimum. More
by WJMARKHAM50
Employees Worked With
December 12, 2019
Fantastic Great service, prompt communication and even went the extra mile by providing me transportation while my car was being serviced. I definitely recomme Great service, prompt communication and even went the extra mile by providing me transportation while my car was being serviced. I definitely recommend this service department. More
by TUT_SAID
Employees Worked With
December 11, 2019
Awesome experience People were courteous. They attended to my needs. Buying a vehicle was a pleasurable experience. It was quick and efficient. I got a good deal. People were courteous. They attended to my needs. Buying a vehicle was a pleasurable experience. It was quick and efficient. I got a good deal. More
by SORABBEDI
Employees Worked With
December 10, 2019
Great help Very responsive, helpful and friendly. Service was fast, and Luis was awesome. He helped with everything and deliver brief explanation about the proce Very responsive, helpful and friendly. Service was fast, and Luis was awesome. He helped with everything and deliver brief explanation about the process and all More
by ANUGRAH.BILLY
Employees Worked With
December 10, 2019
5 Year Maintance Very positive experience. Good communications. arranged for me to be picked up at my place and driven to the dealership once the work was finished. Very positive experience. Good communications. arranged for me to be picked up at my place and driven to the dealership once the work was finished. More
by LORENR
Employees Worked With
December 09, 2019
New tires and car realignment From start to finish, it was an easy to process to have tires installed and my car realigned. The female service employee was very friendly, knowledg From start to finish, it was an easy to process to have tires installed and my car realigned. The female service employee was very friendly, knowledgeable, and seemed to have me in her best interest. She did not try to sell me a more expensive productive and unnecessary services. My only issue is that the service took about 30 minutes longer than the estimated completion time. More
by JLWASK
Employees Worked With
December 09, 2019
THE WORSE CAR BUYING EXPERIENCE IN 45 YEARS TALK TO MICHAEL ZAFIRIOU AND MARK IN FINANCE AND INSURENCE. I purchased a VW Atlas on 11/2/2019 THEY HAVE NOT PAID OFF MY TRADES AS OF 12/9/2019 I GOI TALK TO MICHAEL ZAFIRIOU AND MARK IN FINANCE AND INSURENCE. I purchased a VW Atlas on 11/2/2019 THEY HAVE NOT PAID OFF MY TRADES AS OF 12/9/2019 I GOING TO HAVE A 30 DAY DELINQUENCY ON MY CREDIT. SEE YOU IN COURT. More
by mikewade1
Employees Worked With
Other Employees :
Mark, Anthony Bermeo, Donnie Avramov, Bill Dolan
December 09, 2019
New car purchase We acquired the VW Tiguan 2019 and the experience was awesome! Great service and easy to do business with them. Anthony took the time to pick us up at We acquired the VW Tiguan 2019 and the experience was awesome! Great service and easy to do business with them. Anthony took the time to pick us up at our place, drove to the garage and showed us all possible colors and combinations More
by Javier Leyva Novoa
December 09, 2019
Best place to take your VW Every aspect of Volkswagen of Downtown Chicago is fantastic -- the people, the quality of the service and the convenience. Adam Khamsot was wonderful Every aspect of Volkswagen of Downtown Chicago is fantastic -- the people, the quality of the service and the convenience. Adam Khamsot was wonderful and I got my car in and our there very quickly!! More
by LINDACANGIANO
Employees Worked With
Adam Khamsot
