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Volkswagen of Downtown Chicago

Chicago, IL

4.5
2,682 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 2,682 reviews

January 03, 2020

My dream car Everyone’s was so nice , best customer service even tho it took a while to find the key to my car. Especially when they let me take pictures with ther More

by melanielas2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus , Arthur Matlosz
January 03, 2020

Warranty and recall I would have given a 5 if there was not a diagnostic charge (ultimately waived) or the push for so many added services (I declined) More

by ALLANGANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2020

Not satisfied at all! I paid $14000 ,Myself and the salesperson thought the car had Navigation, it doesn’t My sales price needs to be adjusted..not satisfied at all More

by Amonjhsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Denis Tomsa, John Sheehy
December 31, 2019

Bill rules I went to Downtown Volkswagen on a whim just to see what it was like to drive one of your vehicles. I had it set in my mind that I was probably going More

by johnblick7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herberto Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in finance, Bill Prince
December 31, 2019

Great sales rep. Angie made my car buying experience exceptional! She was knowledgeable and professional. They really took care of me. This is a great dealership to do business with. More

by lasean.ford
Recommend Dealer
Yes
Employees Worked With
Angie Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bojan Kokanovic
December 31, 2019

Great. Would definitely return Would return for service to this dealership. Friendly service and the service advisor had a great attitude. Would recommend this location to other cus More

by JMENDEZ1921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Meza
December 31, 2019

Efficient and friendly. Least amount of time and hassle we have ever spent buying a car. Golf is the best car for the price and 1111Clark is convenient to Loop. More

by tim_greening
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in business office, John Sheehy
December 30, 2019

Atlas purchase We had a great experience with Angie Berg from start to finish. We met Angie in mid November at our first visit to Volkswagon. She is personable and p More

by mimlichstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the business manager, Rich Marsili, Miguel Meza
December 29, 2019

Great service & friendly sales team I purchased a Volkswagen Jetta through Chris Smith at Volkswagen of Downtown Chicago and had great experience with the sales team. Chris was helpful a More

by nbooch55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2019

Very good. The Service was done in the time frame discussed when booking the appointment. Justin was knowledgeable and polite, and was prompt in filling out f More

by POUFETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Walker
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