Volkswagen of Downtown Chicago

Great service, as always. These guys are very professional and always go above and beyond. You are in good hands at this dealership. Check them out. professional and always go above and beyond. You are in good hands at this dealership. Check them out. More

love the speed and quality of service that was provided. Everyone was extremely professional and attentive to my needs. Thank you for the speed and help. Everyone was extremely professional and attentive to my needs. Thank you for the speed and help. More

Mr. Delgado took care of all my needs when I came in to get my keys programmed and even washed my vehicle. Great customer service. get my keys programmed and even washed my vehicle. Great customer service. More

Great customer service I had to fix a couple of things on the windshield and they were able to do it in the same day. Good job and everything is working properly now! I had to fix a couple of things on the windshield and they were able to do it in the same day. Good job and everything is working properly now! More

Great Experience I had been eyeing a SUV for quite a while, especially the 2019 VW Atlas. Volkswagen of DT Chicago had a good selection, and they were advertising a ve I had been eyeing a SUV for quite a while, especially the 2019 VW Atlas. Volkswagen of DT Chicago had a good selection, and they were advertising a very generous discount online. So, I walked over to the dealership, and Kenny greeted me right away. From the start, I never felt pressured, and Kenny did an outstanding job answering all my questions. He was very knowledgeable about the different trim levels, and helped finalize my decision. I felt I got an exceptional deal especially with the discounts and employee purchase program applied to the price. I highly recommend VW of DT Chicago and Kenny. I will definitely be using them for all my future service needs. More

My car was shutting off, and I didn’t know what the issue could be. I brought it in, and the service department ran a series of diagnostic tests, and resolved the issue. Great customer service as well. Thank could be. I brought it in, and the service department ran a series of diagnostic tests, and resolved the issue. Great customer service as well. Thank you! More

Oil Change The scheduling was easy, the service was excellent and the timing was appropriate. I had a great experience with Miguel Meza as he walked me through The scheduling was easy, the service was excellent and the timing was appropriate. I had a great experience with Miguel Meza as he walked me through the whole process More

Great Customer Service, Efficient Work! I recently took my car in for an oil change, as well as to fix a few dings, and Arthur made the process seamless - from getting me a loaner to keeping I recently took my car in for an oil change, as well as to fix a few dings, and Arthur made the process seamless - from getting me a loaner to keeping in touch regarding service progress, I really appreciated the high-level of customer service. The end result was great too and only took a few days to complete! More

I'm extremely happy with my recent purchase and Angie from Sales department was really helpful in getting my new car. Would recommend them to anyone. from Sales department was really helpful in getting my new car. Would recommend them to anyone. More

QUICK and GREAT I was in a huge rush but I was able to get my car in for the oil change, Cabin filters and engine filter in under 25 min. I couldn't get that done in I was in a huge rush but I was able to get my car in for the oil change, Cabin filters and engine filter in under 25 min. I couldn't get that done in the suburbs if my life depended on it. I guess the dealers in big cities know how to move FAST!! Thanks for the help guys. I'll be back. More