Volkswagen of Downtown Chicago

Author Matlosz I bought A 2020 VW Tiguan at VW of Downtown. Author was my sales representative. He was awesome to deal with and made the process very easy. I bought A 2020 VW Tiguan at VW of Downtown. Author was my sales representative. He was awesome to deal with and made the process very easy. More

I bought a 2019 Alltrack. I worked with Jacob Bilo and John Sheehy of the Sales staff. They were both excellent and very helpful. Bill Prince was especially helpful with all the paperwork associated wit John Sheehy of the Sales staff. They were both excellent and very helpful. Bill Prince was especially helpful with all the paperwork associated with completing the sale and transferring my license plates. All together, everything was handled in a very professional manner. More

Thank you for the excellent service . We were very happy that we could do the service immediately. Also the timings of picking up were good! that we could do the service immediately. Also the timings of picking up were good! More

Its a excellent service , very fast and the problem was remove, the time in wait is some big, but the service its very well. Thanks remove, the time in wait is some big, but the service its very well. Thanks More

I came in to Volkswagen of DT Chicago with a lease ending and I had a specific thing in mind for my next car. Not only did John listen to what I wanted, But he found it. When the numbers didn’t quite come ba and I had a specific thing in mind for my next car. Not only did John listen to what I wanted, But he found it. When the numbers didn’t quite come back in my favor, he worked to get them to where I wanted it! I would recommend John and the entire team at DT Volkswagen of Chicago to anyone looking for a painless and easy process!! More

Herberto was excellent. I took my car in for the 30K maintenance and he reviewed the recommended maintenance and the prices. The service was quick and they offered to order me an uber if I needed one! maintenance and he reviewed the recommended maintenance and the prices. The service was quick and they offered to order me an uber if I needed one! More

Service was excellent. Was surprised by extra charges (for extra oil despite a coupon offer) and $26.42 "pay shop charge" described as "disposal"-not included in package fees? (for extra oil despite a coupon offer) and $26.42 "pay shop charge" described as "disposal"-not included in package fees? More

My experience in the dealership was very positive. The dealers worked with me over time, and my reference point John Sheehy was knowledgeable and helpful. I traded in my old vehicle that was priced fairly dealers worked with me over time, and my reference point John Sheehy was knowledgeable and helpful. I traded in my old vehicle that was priced fairly given the circumstances, and I walked away with the exact car I wanted, for a very fair price. More

John is a great salesman. He took the time to listen and wasn’t pushy at all. We worked out a great deal with my new (used) Jetta and even went above and beyond when I had battery issues a few days after pi wasn’t pushy at all. We worked out a great deal with my new (used) Jetta and even went above and beyond when I had battery issues a few days after picking up the car. 5 stars - highly recommend. More

I had a great experience working with Kenny! This was my first time purchasing a car on my own so I was a little indecisive and had a lot of questions. Kenny went above and beyond - he was attentive and li first time purchasing a car on my own so I was a little indecisive and had a lot of questions. Kenny went above and beyond - he was attentive and listened to my questions, he talked to me in terms I understood, he explained the different trims and walked me through the various features, and also stayed late on three different occasions. Special thanks to Bill in Finance who was also very patient with my questions and stayed late to wrap up the deal. More