Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Downtown Chicago
Chicago, IL
2,685 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,685 reviews
August 03, 2020
Excellent Service always there to help and available at your convenience. Every time I brought my car in they serviced it and cleaned it every time I highly recommend bringing your car here. your convenience. Every time I brought my car in they serviced it and cleaned it every time I highly recommend bringing your car here. More
by Vonda
Verified CustomerEmployees Worked With
Other Employees :
Adam Khamsot, Miguel Meza
August 03, 2020
Very accommodating and knowlegable. This dealer has really improved their customer focus, and improved their approach to the customer experience. By far, one of my best service visits I This dealer has really improved their customer focus, and improved their approach to the customer experience. By far, one of my best service visits I have ever experienced. Highly recommend this service shop! More
by JIMJESIONOWSKI
July 29, 2020
Good service all the time , very welcoming . Get attended right away , no wait always do a great job always looking after they’re costumers great place right away , no wait always do a great job always looking after they’re costumers great place More
by JORGYRODRIGUEZ
July 27, 2020
Quick Service was quick and done when promised. Luis was great to work with and very efficient. I did not buy my Atlas from this dealership but will conti Service was quick and done when promised. Luis was great to work with and very efficient. I did not buy my Atlas from this dealership but will continue to get it serviced here. More
by MARKABLACKLEDGE
Employees Worked With
July 24, 2020
easy and seamless It was easy and seamless - they addressed all my needs very efficiently. Herberto is awesome at his job of getting me in and out of the service depart It was easy and seamless - they addressed all my needs very efficiently. Herberto is awesome at his job of getting me in and out of the service department! More
by NFMP67
Employees Worked With
July 24, 2020
They helped me out a lot to meet my financial goals when buying a car. I left there extremely happy with the exact car I wanted with a payment plan that was under budget! They were super friendly and unders buying a car. I left there extremely happy with the exact car I wanted with a payment plan that was under budget! They were super friendly and understanding and willing to work with you! More
by jessica masopust
July 23, 2020
Awesome Service The experience was great, from Adam meeting me and explaining everything to, Herberto taking it to the finish and keeping me informed about timing, T The experience was great, from Adam meeting me and explaining everything to, Herberto taking it to the finish and keeping me informed about timing, Thanks More
by GENEBIONDI
July 22, 2020
great job MIguel did a great job ,great communication job was done in a timely manner, I will use this location for service moving forward thank you MIguel did a great job ,great communication job was done in a timely manner, I will use this location for service moving forward thank you More
by KIRKBEC
Employees Worked With
Miguel Meza
July 21, 2020
Bill and Luis provided great service and kept me in the loop throughout the entire process with good communication. The car looks and drives as new following the service! loop throughout the entire process with good communication. The car looks and drives as new following the service! More
by ZWOLFE
