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Volkswagen of Downtown Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.5
2,795 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 2,795 reviews

December 13, 2020

Bill did an excellent job identifying my needs. His customer service is the only reason that I keep coming back to Volkswagen of Downtown Chicago. More

by VW Guy
Recommend Dealer
Yes
Employees Worked With
Bill Prince, Tracy Wilson
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Dec 14, 2020 -

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volkswagen of Downtown Chicago!

December 13, 2020

Great service from Angie berg and the team involved.received a great offer for a new car and in just 1 day everything was handled More

by Gerald.obritzberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Akpan
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Dec 14, 2020 -

Volkswagen of Downtown Chicago responded

Thank you for your business and this review, Gerald. We're happy to hear Angie and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 12, 2020

First of all, I am so happy that this dealership gave me the price that I wanted. The sales person is very helpful. I would definitely recommend people to buy car at this dealership. More

by Michaelc1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2020 -

Volkswagen of Downtown Chicago responded

Thank you, Michael! It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

December 11, 2020

Great service. Very quick and responsive service. Service advisor gave very detailed information on what was recommended and done to vehicle. I would recommend location. More

by MEILMOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Szafraniec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2020 -

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volkswagen of Downtown Chicago. Please don't hesitate to reach out if you need anything else.

December 11, 2020

Angie and Frank were outstanding! Not your typical sales people. So kind and personable. I live 2 hours away and I would make the drive to do business here again! More

by CB54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Stanghellini
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Dec 11, 2020 -

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. I'm glad to hear that Frank and Angie were able to assist you with choosing the perfect vehicle and that you had such an "outstanding " experience. We hope you will continue to enjoy your new vehicle!

December 11, 2020

Very friendly and informative of every step in the process. Made sure I was comfortable and had all my needs met before closing the deal. More

by Kev.ignacio95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Prince
Report | Print
Dec 14, 2020 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with our team, Kev. We're glad to hear we delivered such a great experience!

December 10, 2020

They took care me right away. From the moment they picked up the phone to when I brought in my car everyone was very welcoming and kind. Great Service. More

by LAZUCENA2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Szafraniec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerardo Negrete
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Dec 11, 2020 -

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

December 10, 2020

Great customer service!!!!!!! They attended to every issue that I had! I highly recommend this location!!!! Also very clean location! Thank you for being that way!!! More

by JZLJONES1755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herberto Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Szafraniec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Khamsot, Miguel Meza, Gerardo Negrete
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Dec 10, 2020 -

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 10, 2020

Excellent service, friendly salespeople, and an all around good experience. They seem to go the extra mile for their customers. I was only there for a quick service and was treated very well. More

by ANDREWVARGO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zafiriou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herberto Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
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Dec 11, 2020 -

Volkswagen of Downtown Chicago responded

Andrew, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Stephanie, Herberto, and our team met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

December 09, 2020

John was extremely informed, super cool and so easy to work with. It was a great start to my birthday weekend off with a new car!! Thanks again John! I love my vat More

by Nailah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sheehy, Mark Newton
Report | Print
Dec 10, 2020 -

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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