Volkswagen Santa Monica

I recently just leased the new Jetta from VW Santa Monica. I had the most pleasurable experience with Hamid Rezaei. He is very professional, personable, genuinely caring, and very patient. With this b Monica. I had the most pleasurable experience with Hamid Rezaei. He is very professional, personable, genuinely caring, and very patient. With this being my first car, I naturally had a lot of questions and he made sure to walk me through each step to ensure I understood. The entire process only lasted shortly over an hour — it was very smooth and effortless. Hamid has followed up to make sure I'm perfectly happy with my Jetta and never forgets to ask how I'm doing first. He truly made the experience of leasing my first car a treat! More

We drove from Bakersfield specifically for the Certified VW CC we found online @ Santa Monica VW. The perfect vehicle that matched everything we were looking for - they had it, and in MINT condition! Art VW CC we found online @ Santa Monica VW. The perfect vehicle that matched everything we were looking for - they had it, and in MINT condition! Artem Dasov was our salesman, super friendly and very informed about this vehicle. Art patiently showed us how all the bells and whistles worked on our new car, even setting up our phones on the Bluetooth feature. We got a great deal on both our trade-in and our new CC, can't imagine giving up this CC anytime soon, but when we do we will be back to this dealership! Thank you Art! Jennifer and Kevin, Bakersfield, CA More

A very easy and painless negotiation. I would recommend Bridget Stennis and VW of Santa Monica. The reason why is that they made the process easy. Bridget Stennis and VW of Santa Monica. The reason why is that they made the process easy. More

A great experience that I dreaded before I met Bridget Stennis! Bridget put me at ease from the moment I met her. She was so professional and pleasant from the start. She is the car sales person you could Stennis! Bridget put me at ease from the moment I met her. She was so professional and pleasant from the start. She is the car sales person you could ever hope for. I love my new Jetta Sportwagon!!! Transitioning from a MB for the last 30 years was a smooth as butter. I love German engineering and have not given up anything moving to VW. More

I was dreading this experience, as I had never leased or bought a car before, but it turned out to be fun and painless. Atrem Dasov was friendly without being pushy and extremely helpful. Santa Monica VW bought a car before, but it turned out to be fun and painless. Atrem Dasov was friendly without being pushy and extremely helpful. Santa Monica VW met a deal being offered by a different dealership and got me into the car of my dreams at a fantastic price. Artem even helped me get insurance and returned my rental car so I could drive off that day. It was an epic and awesome experience. More

Alex Konovalov, my sales person, was knowledgeable, polite and very helpful. He made the whole process easy and was especially patient and helpful to my daughter, who at 19 was going to be driving the polite and very helpful. He made the whole process easy and was especially patient and helpful to my daughter, who at 19 was going to be driving the new tiguan. More

Lina Martin is a perceptive and intelligent sales representative. She was ready to answer questions, and suggest options, as my daughter and I looked around the showroom. In fact, she was the first p representative. She was ready to answer questions, and suggest options, as my daughter and I looked around the showroom. In fact, she was the first person to be attentive to our needs, and then was able to vary her approach when I was not interested in buying or leasing a new car. She listened to my practical goals, and also to the more "fun" desires of my seventeen-year-old. Within two weeks, she found us a used car that perfectly fit all items on our checklist. In addition, she arranged a better interest rate than that of my credit union, and a better package than I thought was possible. Her warmth and energetic personality are a bonus to her effective business savvy. More

I needed a new car. Ive been after a VW GTI for over a year now but didnt have the cash. I talked with Marvin and he hooked me up with an awesome deal on a used GTI. The car's in great condition as good a year now but didnt have the cash. I talked with Marvin and he hooked me up with an awesome deal on a used GTI. The car's in great condition as good as new and a price i could afford. It was an easy, friendly low pressure deal. i would recommend this dealship to anyone. ask for marvin he is the patience of a saint. More

My wife, kids, and I went in to view the cars at VW Santa Monica on a late Saturday evening (very close to closing time) however Mark Shapiro without any hesitation was more than willing to show us what he c Monica on a late Saturday evening (very close to closing time) however Mark Shapiro without any hesitation was more than willing to show us what he could. He didn't brush us off, or rush us to get us off the lot. He was very patient with our questions and concerns and knowledgeable about the different cars and their features he had shown us. We appreciated his time and honesty. The impression he left on my wife, kids, and me made us decided to go back the following day (even after visiting another dealership earlier in the day) because he was awesome and willing to help us out. The following day Moe Aboushaban greeted us and we immediately asked for Mark, however he was with another customer so in the meantime Moe Aboushaban was more than willing to help us out while we waited. Moe Aboushaban was very professional and helpful. We never felt pressured to make a buying decision and really appreciated all of his insights and advice. That day we made 2, that's right TWO purchases. We left with a new Volkswagen Passat TDI SEL Premium and a CC!!! We are 100% satisfied with our purchases. Mark and Moe both made sure the cars were in impeccable shape before we left driving them off the lot. We were extremely satisfied with Mark Shapiro's and Moe Aboushaban's customer service. My family and I give our highest recommendation!!! Thank you gentlemen!!! We couldn't have been more thrilled with our experience!!! More

I love this dealership. I have purchased or leased 4 cards from VW Santa Monica, at this point. The entire time I have had my cards in SoCal I have used this dealership for service -- ALWAYS ask for And cards from VW Santa Monica, at this point. The entire time I have had my cards in SoCal I have used this dealership for service -- ALWAYS ask for Andrew Neal! He will look out for you and only suggest service/repair your vehicle absolutely needs. And, as for used/new car sales, ALWAYS ask for Jett. I got a used car with her about a year ago and just last week got a NEW car - a 2013 VW Beetle Convertible. I couldn't be happier. I had a great experience at the dealership and I felt like Jett did EVERYTHING she could to get me into the car of my dreams ...and it worked out! I really had a blast with her. You will too...and you'll get the best car for you! I have TWICE! :D More