Volkswagen Santa Monica

Thom Painter excellent service advisor for VW. I highly recommend Thom Painter if you have to take your VW in for service. He was very clear on just what type of service was to take place on my I highly recommend Thom Painter if you have to take your VW in for service. He was very clear on just what type of service was to take place on my VW 2013 Passat SE. My VW had 19600 miles...it was in for a 20,000 mile service. Also told me how long it would take....he was right .. it took about 1 1/2 hours. charski#31 More

Thanks Rodrigo Aqueveque for all your help! It was my first time going to the dealership to get some parts repaired and Rodrigo Aqueveque was a great help to me.Thanks for all your help once aga It was my first time going to the dealership to get some parts repaired and Rodrigo Aqueveque was a great help to me.Thanks for all your help once again! More

Odell Hadley is great great customer service. engaging and you can tell he cares. kept me informed through whole processand explained everything that occured during my serv great customer service. engaging and you can tell he cares. kept me informed through whole processand explained everything that occured during my service visit. appreciate his professionalism. More

Emerson Molina was great Easiest service ever wEmerson Molina !! Thank u so much ! I have twins & needed efficient service . Got it ! Easy in easy out need more words so here Easiest service ever wEmerson Molina !! Thank u so much ! I have twins & needed efficient service . Got it ! Easy in easy out need more words so here they are . I recommended VW More

Always great service I've been coming here for the 8 years to get lease my cars and I keep coming back so there you have it. This last visit was on a Saturday and it was I've been coming here for the 8 years to get lease my cars and I keep coming back so there you have it. This last visit was on a Saturday and it was fast and everyone was really great. Thanks so much More

Good Customer Service Excellent Service all around. One salesman insisted too much on showcasing his driving skills during test drive. Another was more patient and commun Excellent Service all around. One salesman insisted too much on showcasing his driving skills during test drive. Another was more patient and communicable, as well as genuine. Financial Manager overly insistent on additional offers, causing unneeded frustration. More

first service oil change and air added to wheeks Brought my car in to Santa Monica VW for first service. Putchased car 6/2015. Had oil change and wheel pressure taken care of. Rodrigo Aqueveque did a Brought my car in to Santa Monica VW for first service. Putchased car 6/2015. Had oil change and wheel pressure taken care of. Rodrigo Aqueveque did a great job! Wish I could have gotten my first car wash!! More

Service I took my car in for service and Thom Painter was very helpful. He kept me updated on my car throughout the day and asked before he performed any repa I took my car in for service and Thom Painter was very helpful. He kept me updated on my car throughout the day and asked before he performed any repairs. More

Warranty repair. Emerson and Odell have been very helpful. The dealership seems better than independants for diagnosing unique problems. There have been tooooooo man Emerson and Odell have been very helpful. The dealership seems better than independants for diagnosing unique problems. There have been tooooooo many problems with my VW 2012 TDI jettasportwagon, however, More

Vehicle purchase Mark, is an old school salesman. Very professional, courtesy, diligent and will not over sale you. He makes you feel valued, comfortable and has grea Mark, is an old school salesman. Very professional, courtesy, diligent and will not over sale you. He makes you feel valued, comfortable and has great patience and is very thorough with his evaluation of your needs in a vehicle.. He brings back that customer service feeling. Great guy and I would not hesitate to refer anyone looking for a pleasant buying experience to him. Happy, recent 2016 GTI owner. More