Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Mitsubishi
Sherman Oaks, CA
2,049 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,049 reviews
March 31, 2025
Tiki was great! Everyone was friendly, they gave me a great deal, will come here for sure for service , love my new car.. Everyone was friendly, they gave me a great deal, will come here for sure for service , love my new car.. More
by Tommmy
March 31, 2025
Ver straight forward and professional to deal with. Very happy with the results of the service. Very happy with the results of the service. More
by GCHERNY
Verified CustomerMarch 29, 2025
Paul, the service manager and his team did an amazing job on my 2018 Outlander. I had been told by my local mechanic that Mitsubishi was no longer making the parts I needed to maintain my vehicle and when I on my 2018 Outlander. I had been told by my local mechanic that Mitsubishi was no longer making the parts I needed to maintain my vehicle and when I phoned Paul he called me back in less than 10 minutes said they had the parts in stock and could install everything the very next day. This is an outstanding dealership with an amazing service department. I highly recommend them. I live in Ventura, which is approximately 48 miles away from this dealership, but I will be taking all of my needs for my vehicle to Universal Mitsubishi from now on. More
by Barbi
March 25, 2025
I will like to thank Paul and Armen from the service department, good service all the time They are very helpful. department, good service all the time They are very helpful. More
by FIGUEROAM54
March 24, 2025
I really liked the fact that there was no pressure in the negotiation, JC and his Manager were both friendly and knowledgeable. Pleased with our new vehicle negotiation, JC and his Manager were both friendly and knowledgeable. Pleased with our new vehicle More
by e.freire
Employees Worked With
March 24, 2025
paul and everyone else at the dealer were great to deal with and wil go again with and wil go again More
by 4legz20toez
Employees Worked With
Other Employees :
sam
March 23, 2025
Was quick, professional and completed in a timely manner. Recommendations made to keep my vehicle running great. Recommendations made to keep my vehicle running great. More
by FJSUASTEGUI
Employees Worked With
March 21, 2025
Very efficient and my used car was in excellent condition, so much better then I was expecting. Can't wait till I'm in need of a new car...I'll buy a car from them again, and so should you! condition, so much better then I was expecting. Can't wait till I'm in need of a new car...I'll buy a car from them again, and so should you! More
by AJ
March 21, 2025
PAUL did a great job as well as the whole team and fixing my Mitsubishi Lancer from 2013. They did an excellent job in identifying the problem and fixing it within a day. He even rented me a car so that I wo my Mitsubishi Lancer from 2013. They did an excellent job in identifying the problem and fixing it within a day. He even rented me a car so that I wouldn’t be stranded. Excellent service, although the price of the fix was quite high. More
by delmonteguitar
Employees Worked With
