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Universal Mitsubishi
Sherman Oaks, CA
2,049 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,049 reviews
April 23, 2025
I have been going to Mitsubishi 20 years for service! (Same car). Paul has always been helpful in keeping my old car maintained and in good repair. I always have a good experience when I bring my car in (Same car). Paul has always been helpful in keeping my old car maintained and in good repair. I always have a good experience when I bring my car in for service to this dealership. More
by Wegnerpaula
Verified CustomerEmployees Worked With
April 23, 2025
Thank you so much for your service always is professional and good 😊 the workers are very professional thank you so much and good 😊 the workers are very professional thank you so much More
by Gisela Gil
April 21, 2025
I appreciate that Paul was engaging and kept me informed on the status of the repairs. This was my first visit and I had a Positive Experience. on the status of the repairs. This was my first visit and I had a Positive Experience. More
by MARCARELLANO
Employees Worked With
April 14, 2025
There were very few professional and kind. I will recommend to everyone I know. Very happy. I will recommend to everyone I know. Very happy. More
by J.PARKER1905
April 13, 2025
Everything was great. Fast and accurate diagnostics. The car was fixed very quickly. Thanks for the great service. Fast and accurate diagnostics. The car was fixed very quickly. Thanks for the great service. More
by DN220479KNM
Employees Worked With
April 13, 2025
I would like to thank Paul for his excellent help. He behad in a phenomenal way. 100% recommended good service He behad in a phenomenal way. 100% recommended good service More
by GUEVARA.ME27
Employees Worked With
April 08, 2025
Zakk was very helpful & polite. I especially appreciate his non-aggressove, non-pushy approach. He answered questions. I felt he was easy to talk with. As I told him, this was the b I especially appreciate his non-aggressove, non-pushy approach. He answered questions. I felt he was easy to talk with. As I told him, this was the best car buying experience I've had. It does go a long way to be collaborative & not be the traditional high pressure, sales tactics type of person. It has to be a good deal for both parties so makes sense to work together toward a mutually beneficial outcome. Thank you Zakk. More
by TERESA.NAKAMOTO
April 08, 2025
Best customer service, on time with service , no complaints. Good job guys . Thank you for everything complaints. Good job guys . Thank you for everything More
by Alju castillo
Employees Worked With
March 31, 2025
what an incredible team, from sales to finance. ....was in and out less than and hour! Will be buying my next car from here.... ....was in and out less than and hour! Will be buying my next car from here.... More
by Tommmy
March 31, 2025
what a nice dealership, I got my dream car, cannot believe how easy it was to deal with them, Tiki was very professional, she gave me a great deal on financing. Thank you Universal Mitsubishi~~~~ believe how easy it was to deal with them, Tiki was very professional, she gave me a great deal on financing. Thank you Universal Mitsubishi~~~~ More
by suzyg7515
