Toyota of Richardson

I was impressed with the service provided by the sales department, financial department, and service department at Toyota of Richardson. The people I worked with at this dealership were friendly, informat department, financial department, and service department at Toyota of Richardson. The people I worked with at this dealership were friendly, informative, and intelligent. Even though my husband and I were there for about 6 hours when we purchased the car, the people in the sales department made sure that we were well taken care of, providing us with water and sodas the entire time. After my husband and I bought the car, we brought it back the following week for the DVD player to be installed. This was installed in less than one day, the dealership provided us with a rental car while it was being installed, and the quality of the installation was excellent. As soon as I arrived, the employee at the service department greeted me, even helped me remove the car seats out of my car, and showed me to the Enterprise desk. I was in and out of there in no time, and received a call before 5pm stating my car was finished. I was very impressed with the friendliness, as well as the speed and quality of work at the service department. More

When purchasing my vehicle, Sam Mansfield very good and had patience with me. Ray Reyes in finance was very accommodating. Recently had my first service done. Jeremy Chapman very helpful. had patience with me. Ray Reyes in finance was very accommodating. Recently had my first service done. Jeremy Chapman very helpful. More

Mo was great to work with. No pressure. He answered all the questions I had. If you like negotiating with reasonable people, I suggest Toyota of Richardson and be sure to ask for Mo! the questions I had. If you like negotiating with reasonable people, I suggest Toyota of Richardson and be sure to ask for Mo! More

I was referred to this dealer by a mutual friend. Upon my arrival, I was greeted by Mo who was very knowledgeable to helped me through the process. He walked me through the entire process and took me on test arrival, I was greeted by Mo who was very knowledgeable to helped me through the process. He walked me through the entire process and took me on test drive of the vehicle of my choice. Afterwards, he asked me various questions about the car..ie, did I like how it drove,the overall comfort of the car and the found me a price point that I loved for a 2010 Toyota Corolla. In addition,Randy who is the lead manager for the Used car area, was just awesome. The minute I set foot on the property, he said "I am going to get my best guy to take care of you"..He did not lie at all because Mo was just excellent and Randy was just top notch. Randy and Mo called me to see how the car was driving weeks afterwards, true customer service and just top notch guys at a top notch establishment. I would recommend this dealership to anyone and will certainly do that in the near future. I can tell you this much, I will return to them when in the market for a car, you can bet on it. Thank you, James D. Williams More

This dealership exceeded my expectation. And let's just say if I was rich, I would give Robert Warden a giant pay bonus because he deserves it. He is an amazing sales associate who truley is there to make say if I was rich, I would give Robert Warden a giant pay bonus because he deserves it. He is an amazing sales associate who truley is there to make you happy. If you want a pleasant experince in used car sales as to speak with Robert warden at Toyota of Richardson. He is amazing. More

Great service.....but rather frustrating that we found ourselves requiring repair of our new 2012 Highlander when it still had fewer than 1,000 miles. So notwithstanding that annoying inconvenience - iss ourselves requiring repair of our new 2012 Highlander when it still had fewer than 1,000 miles. So notwithstanding that annoying inconvenience - issues resolved with professionalism. More

I was promptly greeted by my service advisor . I came in for my car's 30,000 mile service and was informed clearly what maintenance work would be completed . The price estimate was almost the same as the am for my car's 30,000 mile service and was informed clearly what maintenance work would be completed . The price estimate was almost the same as the amount that I paid for the work done .Some other work was also completed at no cost to me .My car was ready in the time expected and I am pleased with my experience at the dealership and interaction with each employee there . They do good work . More

Friendly service, prompt and reasonable pricing, on time delivery and good car wash performance. Service advisor was informed of customer needs and required service interval. In my opinion a better se delivery and good car wash performance. Service advisor was informed of customer needs and required service interval. In my opinion a better service experience in Dallas metroplex More

I purchased my car (new Toyota Camry 2010) from this dealership a couple of years ago. I felt like that was a good experience, and I come back for all my car needs. My battery died suddenly (doesn’t alw dealership a couple of years ago. I felt like that was a good experience, and I come back for all my car needs. My battery died suddenly (doesn’t always?), I called the dealership in a panic and received very friendly, prompt excellent service. I don’t know much about cars, and I feel like I can always rely on the people working at this dealership. Thank you More

I came to Toyota of Richardson after I saw that they had I came to Toyota of Richardson after I saw that they had good prices on their cars on cars.com. Upon going to this dealership, I found that they have I came to Toyota of Richardson after I saw that they had good prices on their cars on cars.com. Upon going to this dealership, I found that they have a good straightforward and honest sales approach and have experienced salespeople who dont try to upsell you into something more expensive or tire your ear out with sales speeches. It was a pleasure to do business with Salesman Gary Lowe. He paid close attention to what car I wanted and also the payment I wanted to spend, and found the exact car I wanted. Thanks Gary & Toyota of Richardson. :>) Car I bought: Used 2011 Toytota Corrolla S When: September 2011 More