Toyota of Richardson

The service was actually more than excellent. My service guy was Lee and he was very professional. My service guy was Lee and he was very professional. More

Great customer service and service specials. Would recommend to anyone looking for exceptional service with reasonable prices. Would recommend to anyone looking for exceptional service with reasonable prices. More

I've had a road noise problem that appeared to be an alignment issue. With a full Saturday, I chose to drop off before opening and let the service department take a look. I got a prompt call when the sh alignment issue. With a full Saturday, I chose to drop off before opening and let the service department take a look. I got a prompt call when the shop was opened and ready to start the day. Patrick Kelley always treats me well and makes sure I receive great service. I was thrilled that he had received my order. He listened to my concerns to understand the issue then talked me through the service options. We were quickly on the same page for how to move forward and he got the service processed right away. I appreciate Patrick's consistency in going above and beyond. I'm not at all surprised how well he has done in this role. Thanks for a great job! More

They seem to be doing a lot better than they did last year! I’m very pleased with how they took care of my vehicle. Thanks Toyota of Richardson 😀 year! I’m very pleased with how they took care of my vehicle. Thanks Toyota of Richardson 😀 More

I am very thankful to TOYOTA SERVICE DEPT. AND SERVICE MANAGER STEPHEN HOLMES FOR A NICE JOB THEY DID ON MY CAR AND SERVICE MANAGER STEPHEN HOLMES FOR A NICE JOB THEY DID ON MY CAR More

I WOULD LIKE TO THANK THE TOYOTA RICHARDSON SERVICE MEN WHOM DID A GOOD JOB ON MY CAR WHOM DID A GOOD JOB ON MY CAR More

Great service, clean facility and efficient service timing. I don’t know how they get it all done but they do. Vehicle has been properly taken care of and I come a distance. Nothing but positive exp timing. I don’t know how they get it all done but they do. Vehicle has been properly taken care of and I come a distance. Nothing but positive experience with service staff to representatives at the parts. Lee and Brandon are very knowledgeable and helpful in providing information from years of experience. Will return with my 200k plus mile Toyota as they’ve taken care of it every time. Thank you for great service experience More

Patrick was very helpful very professional. Will come back soon to this awesome team at Toyota of Richardson Will come back soon to this awesome team at Toyota of Richardson More

There was a recall on my RAV4 so I brought it to Toyota of Richardson. Justin, the service manager was incredibly professional, courteous, and efficient. They are fortunate to have him!! Everything went sm of Richardson. Justin, the service manager was incredibly professional, courteous, and efficient. They are fortunate to have him!! Everything went smoothly and Justin had me out of there quickly. More

I called the Service Department and had an appointment scheduled within 2 hours on a Saturday afternoon. The problem was diagnosed quickly and Oliver called me with a quote and for my approval. My van was scheduled within 2 hours on a Saturday afternoon. The problem was diagnosed quickly and Oliver called me with a quote and for my approval. My van was repaired and ready for pickup when promised. Oliver kept me informed throughout the entire process and followed up all phone calls with a text of our conversation for my review. Thank you Toyota of Richardson! Every employee I had contact with was professional and kind. More