Joe Thai
Joe Thai at Toyota of Richardson

Joe Thai

New Car Sales

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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13 Reviews

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Mandarin Mandarin

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13 Reviews

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13 Reviews of Joe Thai

November 15, 2026

Dealership Rating
Employee Rating

Excellent customer service service, very helpful. , will go back and buy next car , will give referral to friend. More

by Teodorapacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 17, 2026

Dealership Rating
Employee Rating

I would give them negative star if I could. Reserved a car by appointment and drove 2 hours was on time and they sold the car out from under me 10 minutes earlier. Very unprofessional and disi More

by Captain America
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Terry Torbet, Robert Alicea, Jesse Esparza, Mark Anderson , Theo Jones, Ted Luu, Shervin Razmgir

May 26, 2026

Toyota of Richardson responded

We appreciate you taking the time to share feedback regarding your recent experience with our sales team. Our goal is to provide clear communication and a professional purchasing process for every customer, especially when coordinating appointments and vehicle availability. We value the opportunity to review the circumstances surrounding your visit and address your concerns further. Please reach out to Maria Arenas at marenas@vtaig.com so we may assist you directly.

December 07, 2024

Dealership Rating
Employee Rating

The service at Toyota of Richardson is very prompt and kind to us. The staff are very polite. More

by Yutaka Suzuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Dec 09, 2024

Toyota of Richardson responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. Our staff strives to provide prompt and courteous service, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

March 19, 2021

Dealership Rating
Employee Rating

Online price showed $38 k at dealership was $42 for van they said they gonna match and guess what they didn’t tell you and add warranty crap added on contract without letting you know I had very bad expe More

by cashif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Syed Ali, Dexter Tchen

Mar 22, 2021

Toyota of Richardson responded

Hi. We take customer satisfaction very seriously here at Toyota of Richardson, and we’d like to get more information about your experience to see what we can do to help. Please reach out to me, Jonathan Glasscock, Customer Loyalty Director, at Jglasscock@vtaig.com.

Mar 22, 2021

cashif responded

You can reach me at 4694715822 I try reach out the dealership but no luck

January 01, 2020

Dealership Rating
Employee Rating

Overall, a great experience. The staff was very friendly and responsive. The transaction went smoothly and quickly. I was very impressed with my car buying experience. I will buy from Toyota of Richardson a More

by J.Ahmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 16, 2019

Dealership Rating
Employee Rating

Very good Just very good service and prices reasonable main thing is the car look good to me also the sale can get what I want the color I like More

by Vsn hua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

Oct 24, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

May 09, 2019

Dealership Rating
Employee Rating

Perfect I really feel satisfied when using the service here. They work very professionally, extremely friendly and help me whenever I go there. I appreciate More

by Thi Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bob Bostley, Matt Bryan, Hugo Cantarero, Adrian Gomez, Jeff Grettner, Derick Heckel, James Holloman, Jason Jones, Naresh Lulla

Jun 24, 2019

Toyota of Richardson responded

Hi, Thi. We appreciate you taking the time to write a review. Here at Toyota of Richardson, we are dedicated to providing excellent customer service. Thank You for allowing us to serve you. Jonathan Glasscock

April 14, 2019

Dealership Rating
Employee Rating

The Best Service I received the best service and everyone is very courteous. The patience exercised was the best that I have ever seen. Pros and Cons was explained t More

by Kimkiu22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Tchen , Dexter Tchen

Apr 15, 2019

Toyota of Richardson responded

Thank you for sharing your experience Kim. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

February 25, 2019

Dealership Rating
Employee Rating

Excellent good experience From the beginning to finish every one in the dealership help me through the deal clear, professional and quick. I got the beautiful car and very happ More

by Hungbui56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Tchen , Bob Bostley, Matt Grier

Feb 25, 2019

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

January 09, 2019

Dealership Rating

Sales guy Ben Corsan did great job! The sales guy did great job, helped us from beginning to final vehicle delivery process! Explained and taught me how to use new features I do not use More

by carbuyer2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Russell, Ben Corsan

Jan 09, 2019

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

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