Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
758 Reviews
4.9

758 Reviews

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758 Reviews of Lee Schuster

November 15, 2026

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Employee Rating

Excellent customer service service, very helpful. , will go back and buy next car , will give referral to friend. More

by Teodorapacio
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 13, 2026

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Use them for all my servixe needs, never been disappointed. Thank you Toyota of Richardson More

by cheriwarford
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Recommend Dealer
Yes

Other Employees Tagged: BETH ANN

Nov 13, 2026

Toyota of Richardson responded

We greatly appreciate your continued trust for your service needs. It means a lot to know you have consistently been satisfied with your visits. Thank you for taking the time to share your experience.

November 11, 2026

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I’ve been going to Toyota all of Richardson for 26 years. They always take care of the customer and make sure the customers needs are met. More

by RussH
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Recommend Dealer
Yes

Other Employees Tagged: Johnny Nickel, Justin, Oliver, Benito

Nov 11, 2026

Toyota of Richardson responded

Thanks for your loyalty over the past 26 years. We are grateful for your continued trust and for recognizing our team’s commitment to taking care of our customers. It means a great deal to know we have consistently met your needs.

November 08, 2026

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Another great service experience at Toyota of Richardson. Had a weird whistle noise from my window that I could not figure out. They diagnosed the problem quickly, made repairs and got me back on the road. I More

by PL
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Recommend Dealer
Yes

Other Employees Tagged: Johnny Nickel

Nov 09, 2026

Toyota of Richardson responded

We are thrilled to hear that our team quickly identified the window noise and completed the repair so you could get back on the road. Thank you for sharing your continued positive service experience. We look forward to seeing you again.

November 05, 2026

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Maintenance service was good, got a discount by asking the manager. Overall smooth experience, would return. More

by jesse75063
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Recommend Dealer
Yes
Nov 06, 2026

Toyota of Richardson responded

Thank you for your wonderful feedback. We’re glad to hear your maintenance visit was smooth and that our team was able to help with a discount. We appreciate your trust and look forward to welcoming you back.

November 03, 2026

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Excellent service advised thank you very much employee are very helpful $ co-operative understand my request More

by bhoopendradesai
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Recommend Dealer
Yes

Other Employees Tagged: Syed Ali

Nov 04, 2026

Toyota of Richardson responded

Thank you for your wonderful feedback. We are pleased to hear that our team provided excellent service, listened to your requests, and was helpful and cooperative throughout your visit. We appreciate you choosing us and sharing your experience.

November 03, 2026

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Appreciate the service advisor, the management team, and the knowledge and input of the Toyota techs. More

by dan2141
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Recommend Dealer
Yes
Nov 03, 2026

Toyota of Richardson responded

Thank you for your review. We appreciate your recognition of our service advisor, management team, and technicians. It means a lot to know their knowledge and input helped make your visit a positive one.

November 01, 2026

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Comfortable environment and timely job done. My car was washed at the end of the service More

by nkwous
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Recommend Dealer
Yes
Nov 03, 2026

Toyota of Richardson responded

Your positive feedback means a great deal to us. We are glad you enjoyed a comfortable environment, timely service, and the added touch of having your vehicle washed. Thank you for sharing your experience.

October 30, 2026

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In TOR service department Lee Schuster dis a great job of diagnosing my RAV4 problem, and getting it fixed. Lee deals with me very professionally. Lee is the best! More

by jdukester7170
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 02, 2026

Toyota of Richardson responded

We are privileged to receive your feedback. We’re pleased to hear that Lee provided professional service, accurately diagnosed the concern with your RAV4, and helped get you back on the road. Thank you for recognizing his commitment to a positive service experience.

October 30, 2026

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Employee Rating

Absolutely! Everyone was amazing! Brandon's communication was top notch. The way Justin, Brandon, the shop foreman...literally every single person with whom we c More

by sethica1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin, Brandon, Avery

Nov 02, 2026

Toyota of Richardson responded

Thank you for sharing such thoughtful feedback. We are grateful to hear that Brandon, Justin, the shop foreman, and the rest of the team provided clear communication and caring support while your vehicle needed several repairs. It means a great deal that you felt looked after throughout the process. We appreciate your recommendation and look forward to continuing to serve you in the future.

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