Toyota of Richardson

The service advisors were great and very helpful with everything I needed. It was done fast everything I needed. It was done fast More

I have been a Chevy guy all my life. However, their dealership really screwed up my car so I was forced to trade it. I looked at so many different makes and models before I settled on a However, their dealership really screwed up my car so I was forced to trade it. I looked at so many different makes and models before I settled on a toyota. I then had to find a dealership I thought I could trust. I read reviews, searched online, talk to family and friends and the one that stood out more than any other is Toyota of richardson. In purchasing my vehicle, chin Ismail made it painless. He explained everything from start to finish. He walked me over to the finance people and they took me through it, got me an excellent right, and I was in and out of there in no time. As far as service, I just completed my first service visit today. 6 months already. Hard to believe. Driving up was a little confusing. However, Alex graded me, walk me through the process, explained where everything was and took me to the waiting room and showed me all the amenities along the way. He gave me an estimated time when it would be ready. Fortunately for me, it was ready early. Alex then explained some of the additional features that I had not found on my vehicle. I have to admit I am extremely impressed. More

Service department is organized and customer reps are friendly and helpful with customers. Sometimes the cancellation of an appointment doesn’t get passed to the Service representative. Overall, have ha friendly and helpful with customers. Sometimes the cancellation of an appointment doesn’t get passed to the Service representative. Overall, have had great service over the years More

Toyota Richardson Service Advisor Lee Schuster is without doubt, one of the best to work with. He is laser focused on taking care of his customers and has a professional demeanor that stands above a without doubt, one of the best to work with. He is laser focused on taking care of his customers and has a professional demeanor that stands above a number of others in his field. I have shared multiple times with Lee, that is he ever leaves Toyota service, we will strongly consider changing automotive brands. He’s exceptional! More

My advisor has a super knowledge it takes to do what he does. A shout out to him. does. A shout out to him. More

Purchased a new 2026 hybrid Camry. Lonnie was great to work with! Highly recommend him. Lonnie was great to work with! Highly recommend him. More

My daughter’s first experience dealing with car maintenance — Toyota of Richardson made her feel welcome and did not talk down to her nor try to upsell her on unnecessary repair items. Thank you f maintenance — Toyota of Richardson made her feel welcome and did not talk down to her nor try to upsell her on unnecessary repair items. Thank you for your kind and honest service! More

Came in on short notice with battery problem. They got right on it. Thanks guys! They got right on it. Thanks guys! More

I called Casey today to complete my state inspection, as I was unable to do it on Thursday due to a power outage. He was professional, and as promised, the inspection was free of charge because of the incon I was unable to do it on Thursday due to a power outage. He was professional, and as promised, the inspection was free of charge because of the inconvenience I experienced last time. He handled everything professionally and made sure it was taken care of. I really appreciate all the help I received. I would like to switch it to a 5 More

Dedicated and reputable service. Mitch Burgdorf is very enthusiastic and attentive to customers. Thank you so much Mitch Burgdorf is very enthusiastic and attentive to customers. Thank you so much More