Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Group 1 Toyota North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.0
3,041 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
Contact Dealership
View Awards

8400 Research Boulevard

Austin, TX

78758

Directions

By Type

Showing 3,041 reviews

November 03, 2026

Frometta was great so I will start there. It took 3 1/2 hours to have tires put on, wheel alignment done, and a hybrid battery replacement filter done. I was contacted at 4:45 with the serv More

by niquecw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frometta
Print
November 02, 2026

Be careful when the assigned person offer you to help and start putting your info in the "Sunbite'& they said it will not be your credit check.IT WILL BE! He just misinformed me and enrolled me in that even More

by S.B
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Effrin
Print
Nov 03, 2026 -

Group 1 Toyota North Austin responded

Thank you for sharing your feedback. We take customer concerns regarding the service experience, credit authorization process, billing, and vehicle delivery seriously. We understand that clarity and communication throughout the service visit are important, and we appreciate you bringing these concerns to our attention. We would welcome the opportunity to review the details of your visit, including the authorization process, charges, and vehicle pickup communication, to better understand your concerns. Please contact our Service Manager William Gregg at Wgregg@group1auto.com if you would like to discuss this matter further. Thank you for your feedback and for giving us the opportunity to address your concerns. William Gregg Service Manager Group 1 Toyota North Austin 512-458-2331 Wgregg@group1auto.com

October 31, 2026

I always go to this location for the inspection report they provide, but service took a long time this visit and the rep I was assigned was unresponsive. More

by Dylan Barta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantly Cheatham
Print
Nov 03, 2026 -

Group 1 Toyota North Austin responded

Dear Dylan, Thank you for your continued loyalty and for choosing Toyota of North Austin for your service needs. We value your business and appreciate you sharing your feedback. We understand how important timely service and clear communication are, and we recognize that your recent experience did not meet the expectations you have come to associate with our dealership. Your comments regarding the service time and communication with your advisor are important to us. If you would like, to discuss this matter further please reach out to our Service Manager, William Gregg at Wgregg@group1auto.com. Thank you again for your continued trust in our team. Sincerely, William Gregg Service Manager Group 1 Toyota North Austin 512-458-2331 Wgregg@group1auto.com

October 31, 2026

I took our 2025 Rav4 to have it's 10000 mile check up. I was met by a service representative who got all need information. He was professional and helpful and answered my questions. The waiting area was c More

by jh477xxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 03, 2026 -

Group 1 Toyota North Austin responded

Hi, thank you for your kind words! I'm glad to hear that our service team provided you with professional and helpful assistance during your mile check-up. It's great to know you enjoyed the waiting area amenities, even if the donuts were off-limits! We appreciate your continued trust in us and look forward to serving you again in the future.

October 30, 2026

Bought a brand new 2027 Corolla and it broke down almost immediately.; less than a week after purchase. I couldn’t get ahold of anyone at the dealership. More

by julie.freeman22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Deena Loraz
Print
Oct 31, 2026 -

Group 1 Toyota North Austin responded

Dear Alessandria, Thank you for sharing your feedback. We understand how frustrating and concerning it can be to experience an unexpected vehicle issue shortly after purchasing a new vehicle, and we appreciate you bringing your concerns to our attention. Our goal is to provide a positive ownership experience, and we take concerns such as yours seriously. After reviewing our records, we show that Deena, your salesperson, spoke with you on October 24, 2026. We would appreciate the opportunity to connect with you directly to better understand your concerns, discuss the circumstances, and determine how we may assist moving forward. Please contact our Service Manager William Gregg at Wgregg@group1auto.com at your convenience, if you would like to discuss this matter further. We value your business.

October 28, 2026

Service takes forever - even with an appointment! The staff are very nice, but I’m so tired of simple maintenance taking hours of my time. Why bother even having customers make appointments when you More

by amrunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MJ
Print
October 28, 2026

Este Toyota filer me gustó por todas sus atenciones de todo el personal los ajentes vendedores y los manallersles estoy muy agradecido muchísimas Grasias atodos More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ponce y carlos
Print
Oct 29, 2026 -

Group 1 Toyota North Austin responded

Hola, nos esforzamos por lograr una satisfacción del 100 %, y nos alegra mucho saber que tuvo una experiencia tan positiva en Group 1 Toyota North Austin. Si tiene alguna otra pregunta, ¡no dude en ponerse en contacto con nosotros!

October 28, 2026

Bought three cars with Dylan and will be back for the fourth. Great guy highly recommended working with him. More

by B.G
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Palladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

Group 1 Toyota North Austin responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 27, 2026

Dylan Palladino , Was absolutely a great person from beginning to end. Definitely recommend him to anyone Drove from San Antonio and glad we did the drive. Looking for anyone definitely give a call and More

by Tiffany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Palladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

Group 1 Toyota North Austin responded

Hi Tiffany, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 24, 2026

I will never come back for service at this dealership ever again because of its poor customer service and unclear instructions. More

by as335678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marialbys
Print
Oct 27, 2026 -

Group 1 Toyota North Austin responded

Dear Valued Guest, Thank you for sharing your feedback. We are disappointed to hear that your experience did not meet your expectations. Providing clear communication and excellent customer service is important to us, and we regret that you were left with a negative impression. We appreciate you taking the time to share your concerns and will use your feedback as an opportunity to continue improving our service experience. Sincerely, William Gregg Service Manager - Group 1 Toyota North Austin Wgregg@group1auto.com

1
2
...
305