Group 1 Toyota North Austin
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Rico took great care of me when I called for a quote and brought my car in for maintenance. He got me right in and is trustworthy, knowledgeable, honest and courteous I’ll be back for sure ! Thank you s brought my car in for maintenance. He got me right in and is trustworthy, knowledgeable, honest and courteous I’ll be back for sure ! Thank you so much! More
No serios te disen una cosa por teléfono y cuando yegas nadien sabe nada todos se lavan las manos asta el manager que se supone que para eso está para ayudar al client pero con esa actitud lo corren a uno nadien sabe nada todos se lavan las manos asta el manager que se supone que para eso está para ayudar al client pero con esa actitud lo corren a uno tengo varios Toyotas y como voy a regresar asi mala experiencia More
Quoted me 60-90 minutes but instead it took 2. 5 hours. Phillip told me my car was “behind a wall” and pointed me to someone else’s car. He got in an argument with two Spanish speaking ladies befor 5 hours. Phillip told me my car was “behind a wall” and pointed me to someone else’s car. He got in an argument with two Spanish speaking ladies before they found my car for me. Awful and never once was I told sorry for the wait. More
I received an email stating that I could get an oil change for my car for $19.99. When I went there, however, one of the employees ignored me and was disrespectful. It’s very bad service change for my car for $19.99. When I went there, however, one of the employees ignored me and was disrespectful. It’s very bad service More
Hola grasias por su servicio son muy professionals y Ana les grasias nos vemos pronto les grasias nos vemos pronto More
Horrible services. They did not reset my car after oil change, very rude staff service They did not reset my car after oil change, very rude staff service More
Everyone is very friendly and helpful. Only issue is going in for an oil change first thing in the morning and being early to check in as the first 3 cars, only to still wait in the lobby Only issue is going in for an oil change first thing in the morning and being early to check in as the first 3 cars, only to still wait in the lobby over 2 1/2 hours for my car. The text thread that is automatically sent to you when you check in, is never helpful. I don’t get responses when I’ve had questions while waiting, which is the purpose. More
I’d stay away from this dealership. Could never get a hold of someone, drove out and they told me car had a blown engine (never did), had me come back out and was ready to buy but sa Could never get a hold of someone, drove out and they told me car had a blown engine (never did), had me come back out and was ready to buy but said someone else was buying it. Used me as leverage to get them to close faster. Shady, dishonest, and frustrating customer experience throughout the whole process. Wasted 5+ hours of my time plus hundreds on an independent car inspection on a car they were never going to sell to me. More
The advisor, Nikati, is not friendly at all. He does not give any updates. Even you stand at his desk, he does not give any update. He looks very serious and not at all comfortable working with He does not give any updates. Even you stand at his desk, he does not give any update. He looks very serious and not at all comfortable working with him. He did not even show me where is my car. I had to walk around and look for it. They did not even put a oil change reminder sticker on the windshield. Overall not a pleasant experience. More
Dealership is great. Just didn’t have time to do my oil change. Was able to create an appointment for a later date though so I’m glad I can still get it done. Just didn’t have time to do my oil change. Was able to create an appointment for a later date though so I’m glad I can still get it done. More





