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Group 1 Toyota North Austin

Austin, TX

4.1
2,987 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,987 reviews

September 14, 2026

I received an email stating that I could get an oil change for my car for $19.99. When I went there, however, one of the employees ignored me and was disrespectful. It’s very bad service More

by Kawthar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
September 14, 2026

Hola grasias por su servicio son muy professionals y Ana les grasias nos vemos pronto More

by jl3024870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2026

Horrible services. They did not reset my car after oil change, very rude staff service More

by Shimprad345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Calamore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Aparicio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared jones
Sep 15, 2026 -

Group 1 Toyota North Austin responded

Dear Valued Guest,   Thank you for your feedback. We are sorry to hear you were dissatisfied with your experience. Our goal is to provide professional service and clear communication to every customer. We take your concerns seriously. If you would like to discuss this matter further, please reach out to me, Jose Rodriguez, at Jrodriguez@group1auto.com.   Best Regard,   Jose Rodriguez Service Manager - Group 1 Toyota North Austin Jrodriguez@group1auto.com

September 12, 2026

Everyone is very friendly and helpful. Only issue is going in for an oil change first thing in the morning and being early to check in as the first 3 cars, only to still wait in the lobby More

by Alexisjohnnycallens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont have the papers with the names on it
Sep 15, 2026 -

Group 1 Toyota North Austin responded

Thank you for your feedback. We’re glad our team was friendly and helpful, but we understand your frustration with the extended wait despite arriving early. We also appreciate your comments regarding the text communication system and the lack of responses while you waited. Your feedback will be shared with our team as we work to improve both service efficiency and communication.

September 11, 2026

I’d stay away from this dealership. Could never get a hold of someone, drove out and they told me car had a blown engine (never did), had me come back out and was ready to buy but sa More

by Samuel Connolly
Recommend Dealer
No
Employees Worked With
Rosa Saldana
Sep 15, 2026 -

Group 1 Toyota North Austin responded

Dear Samuel, Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Our team strives to provide clear communication, professional service, and a transparent customer experience. We take your concerns seriously and would appreciate the opportunity to discuss them further. Please contact Kevin Dunmore at Kdunmore@group1auto.com., if you are still interested in discussing this matter. Sincerely, Kevin Dunmore Kevin Dunmore Used Car Sales Manager - Group 1 Toyota North Austin Kdunmore@group1auto.com

September 10, 2026

The advisor, Nikati, is not friendly at all. He does not give any updates. Even you stand at his desk, he does not give any update. He looks very serious and not at all comfortable working with More

by srirami_reddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikati
Sep 12, 2026 -

Group 1 Toyota North Austin responded

Dear Srirami, Thank you for your review. We are disappointed to learn that your experience was not a positive one. Our goal is to provide attentive service and keep customers informed throughout their visit. We appreciate your feedback and would welcome the opportunity to discuss your concerns further. Please reach out to Jose Rodriguez at Jrodriguez@group1auto.com if you would like to discuss this matter further. Sincerely, Jose Rodriguez Service Manager - Group 1 Toyota North Austin Jrodriguez@group1auto.com

September 10, 2026

Dealership is great. Just didn’t have time to do my oil change. Was able to create an appointment for a later date though so I’m glad I can still get it done. More

by marvingarcia07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brantly
Sep 11, 2026 -

Group 1 Toyota North Austin responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 07, 2026

Jared is the best! ! He expedited my battery replacement and is always so friendly and helpful. More

by Linda A
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Sep 08, 2026 -

Group 1 Toyota North Austin responded

Hello Linda, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 05, 2026

Behzad Masoumi represented himself to me as the sales manager, but I later learned that he was a sales consultant. His customer service was terrible, and he had no sense of how to communicate professiona More

by jascosolutions1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Behzad Masoumi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2026 -

Group 1 Toyota North Austin responded

Dear Valued Guest, Thank you for your feedback. We are sorry to hear that your experience fell short of expectations. Clear, professional communication is something we strive to provide to every customer, and we regret that this was not your experience. We appreciate you bringing these concerns to our attention and will share your comments with our management team as we continue working to improve our customer experience. If you would like to discuss this matter further, please reach out to Brendan Madsen at Bmadsen@group1auto.com Brendan Madsen New Vehicle Sales Manager - Group 1 Toyota North Austin Bmadsen@group1auto.com

September 04, 2026

Pedro was so helpfull in the process getting my new suv, the process was a easy. More

by luceroaraiza5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Group 1 Toyota North Austin responded

Hi, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

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