Group 1 Toyota North Austin
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I will never go back to this dealership. I came in asking for a solution for 1 misfire. I received an estimate for 10 different things totaling over $7000. They said they were going to have I came in asking for a solution for 1 misfire. I received an estimate for 10 different things totaling over $7000. They said they were going to have a rental car ready for me. Whenever I got there to drop my car off, he said yeah sorry we don’t have a car for you. We gave them all out.So he then got me into a rental car next door. I went home and waited for them to start working on my car. He called me the next day and informed me that I had to drive all the way back up there so he could get me in one of their rental cars.. At the end of the day this place is a disaster. I replaced one of my engine coils myself which only cost me $100 out of my pocket and 5 minutes of my time where as the dealership wanted to charge me $1000 for all four and $600 for one. I regretted buying my car here initially and absolutely dread having to step foot back in this place. The team acts like they want to help you but in truth they just want an absurd amount of money. Service advisors closely resemble gypsys or carnival workers matching the tone of the crackheads who panhandle on the streets nearby. Ime glad that nightmare is over and I can move on to a normal dealership like Toyota in Cedar park. More
I’d stay away from this dealership. Could never get a hold of someone, drove out and they told me car had a blown engine (never did), had me come back out and was ready to buy but sa Could never get a hold of someone, drove out and they told me car had a blown engine (never did), had me come back out and was ready to buy but said someone else was buying it. Used me as leverage to get them to close faster. Shady, dishonest, and frustrating customer experience throughout the whole process. Wasted 5+ hours of my time plus hundreds on an independent car inspection on a car they were never going to sell to me. More
The advisor, Nikati, is not friendly at all. He does not give any updates. Even you stand at his desk, he does not give any update. He looks very serious and not at all comfortable working with He does not give any updates. Even you stand at his desk, he does not give any update. He looks very serious and not at all comfortable working with him. He did not even show me where is my car. I had to walk around and look for it. They did not even put a oil change reminder sticker on the windshield. Overall not a pleasant experience. More
Dealership is great. Just didn’t have time to do my oil change. Was able to create an appointment for a later date though so I’m glad I can still get it done. Just didn’t have time to do my oil change. Was able to create an appointment for a later date though so I’m glad I can still get it done. More
Behzad Masoumi represented himself to me as the sales manager, but I later learned that he was a sales consultant. His customer service was terrible, and he had no sense of how to communicate professiona manager, but I later learned that he was a sales consultant. His customer service was terrible, and he had no sense of how to communicate professionally. He talked at length without providing clear or useful answers. Honestly, if it were not for Toyota’s strong brand and reputation, I do not believe he could sell a can of Pepsi. More
Pedro was so helpfull in the process getting my new suv, the process was a easy. the process was a easy. More
Muy atentos con los clientele me Austin en todas mis nesesidades del carro que andaba buscando nesesidades del carro que andaba buscando More
Wasn’t real impressed with my service advisor. Was using a coupon emailed to me and was verified when I made my appointment. $19.95 turned into over $100 then reduced to $60. I won’t be back! Was using a coupon emailed to me and was verified when I made my appointment. $19.95 turned into over $100 then reduced to $60. I won’t be back! More
Perdo was great to work with. He was respectful, professional and addressed all of my questions and concerns without being vague or evasive. Overall it was my best vehicle buying He was respectful, professional and addressed all of my questions and concerns without being vague or evasive. Overall it was my best vehicle buying experience! More





