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Group 1 Toyota North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.0
3,046 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 3,046 reviews

November 07, 2026

Good attention, the service waiting area is comfortable, the restroom have good condition, and coffee area is good More

by Rhichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
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November 07, 2026

Saeed helped me get a new car with my credit being mediocre, he is honest and transparent and helpful More

by Northstarrak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Marandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
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November 06, 2026

They were very efficient and professional and courteous, they serviced my car in less than an hour More

by Torojose141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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Nov 07, 2026 -

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 05, 2026

I’m on my fourth Toyota from this dealership in the past 45 years. I have trusted them with maintenance every 5000 miles and they do a great job. More

by kathykskaggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2026 -

Group 1 Toyota North Austin responded

Hi, we are so happy to read such a great review about Group 1 Toyota North Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2026

It was very pretty good and I’m so grateful of their work and strong More

by ie5346122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 07, 2026 -

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 03, 2026

Frometta was great so I will start there. It took 3 1/2 hours to have tires put on, wheel alignment done, and a hybrid battery replacement filter done. I was contacted at 4:45 with the serv More

by niquecw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frometta
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Nov 05, 2026 -

Group 1 Toyota North Austin responded

Thank you for your feedback! We're thrilled to hear that Frometta provided great service. We apologize for the wait time and appreciate your patience. We're always looking to improve our efficiency and your input helps us do that. We hope to serve you better next time! Group 1 Toyota North Austin 512-458-2331

November 02, 2026

Be careful when the assigned person offer you to help and start putting your info in the "Sunbite'& they said it will not be your credit check.IT WILL BE! He just misinformed me and enrolled me in that even More

by S.B
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Effrin
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Nov 03, 2026 -

Group 1 Toyota North Austin responded

Thank you for sharing your feedback. We take customer concerns regarding the service experience, credit authorization process, billing, and vehicle delivery seriously. We understand that clarity and communication throughout the service visit are important, and we appreciate you bringing these concerns to our attention. We would welcome the opportunity to review the details of your visit, including the authorization process, charges, and vehicle pickup communication, to better understand your concerns. Please contact our Service Manager William Gregg at Wgregg@group1auto.com if you would like to discuss this matter further. Thank you for your feedback and for giving us the opportunity to address your concerns. William Gregg Service Manager Group 1 Toyota North Austin 512-458-2331 Wgregg@group1auto.com

October 31, 2026

I always go to this location for the inspection report they provide, but service took a long time this visit and the rep I was assigned was unresponsive. More

by Dylan Barta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantly Cheatham
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Nov 03, 2026 -

Group 1 Toyota North Austin responded

Dear Dylan, Thank you for your continued loyalty and for choosing Toyota of North Austin for your service needs. We value your business and appreciate you sharing your feedback. We understand how important timely service and clear communication are, and we recognize that your recent experience did not meet the expectations you have come to associate with our dealership. Your comments regarding the service time and communication with your advisor are important to us. If you would like, to discuss this matter further please reach out to our Service Manager, William Gregg at Wgregg@group1auto.com. Thank you again for your continued trust in our team. Sincerely, William Gregg Service Manager Group 1 Toyota North Austin 512-458-2331 Wgregg@group1auto.com

October 31, 2026

I took our 2025 Rav4 to have it's 10000 mile check up. I was met by a service representative who got all need information. He was professional and helpful and answered my questions. The waiting area was c More

by jh477xxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 03, 2026 -

Group 1 Toyota North Austin responded

Hi, thank you for your kind words! I'm glad to hear that our service team provided you with professional and helpful assistance during your mile check-up. It's great to know you enjoyed the waiting area amenities, even if the donuts were off-limits! We appreciate your continued trust in us and look forward to serving you again in the future.

October 30, 2026

Bought a brand new 2027 Corolla and it broke down almost immediately.; less than a week after purchase. I couldn’t get ahold of anyone at the dealership. More

by julie.freeman22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Deena Loraz
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Oct 31, 2026 -

Group 1 Toyota North Austin responded

Dear Alessandria, Thank you for sharing your feedback. We understand how frustrating and concerning it can be to experience an unexpected vehicle issue shortly after purchasing a new vehicle, and we appreciate you bringing your concerns to our attention. Our goal is to provide a positive ownership experience, and we take concerns such as yours seriously. After reviewing our records, we show that Deena, your salesperson, spoke with you on October 24, 2026. We would appreciate the opportunity to connect with you directly to better understand your concerns, discuss the circumstances, and determine how we may assist moving forward. Please contact our Service Manager William Gregg at Wgregg@group1auto.com at your convenience, if you would like to discuss this matter further. We value your business.

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