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Group 1 Toyota North Austin

Austin, TX

4.1
2,939 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,939 reviews

July 26, 2026

I was very pleased with my visit today. The service representative (Jared) was very good. More

by dianegersch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
July 25, 2026

Brendan (Sales Director) and Walter (Sales Associate) are outstanding! Reached out to schedule time in the office and closed the deal and on the road less than hour and half later. I am beyond thankful for t More

by stevep82
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Walter Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Madesen
July 25, 2026

Excellent service returning when any mechanical work needed for my vehicle. Car running smooth now. More

by wally
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ramin moazami
July 24, 2026

Thank you guys for amazing and nice staff oil change provided today was smooth and fast💕 Casey Elliott Provided excellent service. More

by Adilenejaimes7
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Casey E.
July 23, 2026

They get you in and on your way in an hour. Friendly service and knowledgeable. More

by Tony21kg
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jerod
Jul 26, 2026 -

Group 1 Toyota North Austin responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2026

A sales manager angrily told me and I quote: “You know what, I am running out of patience with you,” and my crime was that I refused to sign a document that had almost $5000.00 more than the price the sal More

by Kwabbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Byron West
1.0
This rating includes all reviews, with more weight given to recent reviews.
Saeed Marandi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Echetebu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Montez and Mark were fantastic; they were very helpful and respectful.
July 16, 2026

The salesman did everything he could to keep us from getting a decent price including lying about GAP being included in my price. He also denied floor mats being included even though they were on the st More

by glamch0p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew McClellan
Jul 18, 2026 -

Group 1 Toyota North Austin responded

Dear Valued Guest, Thank you for sharing your feedback. We are sorry to hear that you left our dealership feeling dissatisfied with your purchase experience. We take concerns regarding pricing, product disclosures, employee discounts, and vehicle equipment very seriously. Our goal is always to provide transparent information and ensure our customers fully understand all aspects of their purchase before making a decision. We are disappointed to hear that you feel there was confusion regarding GAP coverage, your employee discount, and the floor mats that you expected to receive with your vehicle. We would appreciate the opportunity to review your purchase documents and the details of your experience so we can better understand your concerns and address any misunderstandings. Please contact our Sales Manager Brendan Madsen at Bmadsen@group1auto.com or call 512-458-2222 if you would like to discuss this matter further.

July 16, 2026

Great professional hardworking fast loyal committed clear affordable nice excellent extraordinary helpful knowledgeable right people More

by jaideepsinghsahota78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared
Jul 17, 2026 -

Group 1 Toyota North Austin responded

Hello, we are so happy to read such a great review about Group 1 Toyota North Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2026

Great service. Casey always goes above and beyond to take care of our vehicle. I highly recommend contacting Casey. More

by IG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Jul 12, 2026 -

Group 1 Toyota North Austin responded

Hello, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!

July 09, 2026

Worst possible service ever. Had an engine replacement for Toyota tundra recall. These guys can’t even install the engine correctly all kind of lights going on for the last year More

by nguyen.tony504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Buantello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Calamore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Aparicio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brantley cheatham
Jul 10, 2026 -

Group 1 Toyota North Austin responded

Dear Tony, Thank you for bringing this to our attention. We are truly sorry to hear about your experience and understand why you are frustrated. The concerns you described regarding the engine installation, recurring vehicle issues, communication, condition of your vehicle while in our care, and the quality of the repairs do not reflect the level of service we strive to provide. We take feedback like yours very seriously, and we apologize for the disappointment and inconvenience this situation has caused. Our goal is always to provide transparent communication, quality workmanship, and professional customer care, and it is clear that we fell short of your expectations. If you would like to discuss this further, please reach out to our Service Manager, William Gregg at Wgregg@group1auto.com or call 512-458-2222   Thank you for your feedback. We value your business and hope to have the opportunity to restore your confidence in our dealership.

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