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Toyota Direct - Service Center

Columbus, OH

4.2
404 Reviews

404 Reviews of Toyota Direct - Service Center

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November 03, 2024

Everyone was great very helpful For what it’s worth tracking words to 15 is a pain in the butt More

by fatheroc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Excellent service by Mindy Hill. She was knowledgeable and took time to help through the process. More

by rcantrell1927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Excellent service by Karly and staff. Timing was swift and information was comprehensive. Quality throughout. More

by sweet2346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Prompt pleasant staff and service. Dependable maintenance and parts. Comfortable waiting area.sith bagels, coffee, popcorn and vending machines. More

by simpsontrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Arnold
November 01, 2024

I always receive great service from the employees at the service center. I have never been let down. More

by bbeth22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sayre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Quick and excellent service. Always polite and keep me up to date on the process More

by onecobaltcobra
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Toyota Direct is a great dealership to purchase a car from. I purchased my 2010 Highlander from there, and it’s still running til this day. Also, the maintenance service they provide is excellent. More

by deshawn_caldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hessel
October 31, 2024

I have been a Toyota Direct customer for about 30 years and have always been satisfied with the service and sales. More

by susan3207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Very professional attitude from employees. Nice waiting room. Quality service with nice explanation of job done during service. More

by epatlashenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

I came in with a low tire on, thought I had a slow leak, thought it was a bad sensor and they reset it and it worked. Did not charge me. I really appreciate that, made me like your dealership. Thanks! More

by pam.semer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who.
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