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Toyota Direct - Service Center

Columbus, OH

4.2
403 Reviews

404 Reviews of Toyota Direct - Service Center

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October 04, 2015

Service excellence Among all the service advisers I've dealt with at the Toyota Dealership, Jim Elgin has been the best so far. His honest and straight-forward assessme More

by MVgars
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jim Elgiin
September 24, 2015

Excellent service friendly people I have been a Toyota Direct customer for "3 cars". I have been pleased and have no complaints. Everyone is courteous and friendly and the work had b More

by efling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Hatten
September 24, 2015

Excellent Service I've been a customer for 2 years. The work on my vehicle is usually completed sooner than the original estimate. The employees are knowledgeable, fr More

by barbincol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
September 19, 2015

Experience with Toyota Direct I have been going there for the last 4 years. Everyone that I have dealt with is very courteous and very helpful. All my problems were solved in a tim More

by Tom69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Huffman
September 03, 2015

Ember This is where I have either leased or purchased my last 4 Camrys. I've seen this dealership grow and happy to be apart of it. The service is the best, More

by Ember628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 02, 2015

In and out Vehicle was serviced. It took about an hour. Waiting room was comfortable. Had coffee and relaxed. Personnel was friendly and seemed to want to get me More

by jtown johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I put Patti Street down...although I don't believe it was her. Can't remember. , Patti Street
September 02, 2015

History of great service! I've used Toyota Direct exclusively for automobile service ever since I bought my '95 Prius new! I now have a 2005 Highlander and 2013 Prius C, both o More

by Old timer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Various
July 23, 2015

Awesome! I only take my 2011 Corolla to Toyota Direct for service. They are always honest with me and don't try to add on any extra services. More

by melaragm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 16, 2015

Great service I always enjoy my experience at Toyota, especially the slushy machine! The people are nice and the prices are very reasonable. They are also honest More

by CelloFellow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy
June 15, 2015

Quailty Service We have always received honest and quality service on all repairs. Great friendly staff in all departments. They make you feel like family. I would r More

by cindy2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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