Toyota Direct - Service Center

Service is good but way too expensive. Proposal was $950 to replace spark plugs. This is not a sustainable business model I assume Proposal was $950 to replace spark plugs. This is not a sustainable business model I assume More

Very organize and clean and also Fast service and very friendly! Good attitude! Keep up the good work! friendly! Good attitude! Keep up the good work! More

Everything was awesome. The experience was great and was very seamless. I will definitely be returning The experience was great and was very seamless. I will definitely be returning More

Clifford was very nice and took care of my car needs. He even let me use my coupons. He even let me use my coupons. More

Caleb was great! The service was quick and Caleb was very accommodating throughout the visit. The service was quick and Caleb was very accommodating throughout the visit. More

I like the they do their job in the same time they respect the customer . respect the customer . More

Able to get an appointment easily when I want. Many bays available and services. Service personnel readily available Many bays available and services. Service personnel readily available More

Everyone was friendly, helpful and respectful! my only problem was told my service would be about 2 1/2 hours and actually was 3 1/2 hours. Thanks to all for their assistance. my only problem was told my service would be about 2 1/2 hours and actually was 3 1/2 hours. Thanks to all for their assistance. More

Honest and doesn’t try to sell me stuff I don’t need. Thank you Thank you More

With an 8:15 appointment with a warranty repair issue, it was 11:20 before anyone updated me. Even then they admitted to forgetting about me. Parts not in stock and left to come back the next day. Asked for was 11:20 before anyone updated me. Even then they admitted to forgetting about me. Parts not in stock and left to come back the next day. Asked for an update before noon so I could arrange a ride. Again forgotten about so I had to call, first call was lost and the second call a message was taken. At car pick up I was walked to the lot where my car was parked and the guy just pointed to it and said it’s over there. No work review, nothing. Either this place is too busy or short on staff. My compliments to the shuttle driver that brought me home the first day, very friendly and professional driver! More