Toyota Direct - Service Center

This issue has been brought up with many people with your service office but no one has reached out!!! service office but no one has reached out!!! More

Never buying Toyota again problem after problem and Toyota has no solution I’m going back to ford Toyota has no solution I’m going back to ford More

Direct Toyota is a great company and they are very courteous and knowledgeable about the customer courteous and knowledgeable about the customer More

Chris Grossman is the best! He explains things clearly and doesn’t talk down to me, which as an older woman I appreciate. He included pricing in his explanation. He explains things clearly and doesn’t talk down to me, which as an older woman I appreciate. He included pricing in his explanation. More

We are very happy with the service provided. And the wait time was not long. And the wait time was not long. More

Chris is the best! He explains everything without talking down to me. I trust Toyota Direct implicitly. He explains everything without talking down to me. I trust Toyota Direct implicitly. More

Lacy was great and explained everything in detail for me! The only complaint I have is that when an oil change done the crew does not put the updated sticker in the window. I personally like this and use it The only complaint I have is that when an oil change done the crew does not put the updated sticker in the window. I personally like this and use it as my reminder to schedule my next appointment. More

not the worst but service person ask me about getting a spark plug change tune-up and I inquired about the price. A price was given but then backed off on because I have a Porsche boxer engine. i got a mes spark plug change tune-up and I inquired about the price. A price was given but then backed off on because I have a Porsche boxer engine. i got a message from service person if I needed anything more, and I asked if I could get the price of the spark plug tune up based on a Porsche boxer engine and I was ignored. In addition, I didn't get my alignment scan that occurs when you pull in. I also did not get results of the complimentary 12-point (or more) inspection. I assume this is automatic. More

I had a service appt. That morning at Tansky. The one lane line into service there was out to 161. I waited 40 minutes in my car still hadn't talked to me. I asked to get That morning at Tansky. The one lane line into service there was out to 161. I waited 40 minutes in my car still hadn't talked to me. I asked to get out the door and drove to ToyotaDirect on a whim. A million service lanes pulled in Service writer greeted me wrote up my 40k service and out of there in 90 minutes More

The paperwork that you received after an oil change , years showed all items checked. How much life is left on brakes, etc.. Why do you no longer do that. It’s seems like you don’t care about future serv years showed all items checked. How much life is left on brakes, etc.. Why do you no longer do that. It’s seems like you don’t care about future service anymore or the customer anymore. More