Back

Toyota Direct - Service Center

Columbus, OH

4.1
405 Reviews

405 Reviews of Toyota Direct - Service Center

Sort by
October 17, 2024

They have a glitch in the new Toyota. The sun roof will not work after a few months More

by rachelcotton74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota the company
October 17, 2024

always great service but tech forgot to replace back brake light. Only problem in decades of service. Great staff. More

by schri3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

I was told when I made appt it would take 45 min. It took 2 1/2 hours for the service campaign for an update of computer. And it still shows on my Toyota site. Did they do the update? More

by bss49us
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashiqur Rahman
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Outstanding! , Love the remodel job on the facility. How about lower prices for repairs? Just kidding 😂 More

by shills009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

It is the best. I have been having my vehicle serviced here for many years. More

by maryannmckenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larissa Sanker, 5 Stars
October 16, 2024

We always have positive experience at this location. Knowledgeable and friend staff make it a pleasure to have our vehicle serviced! More

by csstahl24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

The service department is always customer Service friendly. The department is clean and set up very nicely for efficiency. The people are very thorough at explaining services needed. More

by aaronschimming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Lyn Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

They did a great job fixing the damage to our car. They also fixed some former cosmetic damage as well! More

by tommacmahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Seems like your reminder are out of order but my regards my appointment was ok More

by sjjackson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

My repeat car dealer. Also my preferred service location when in the Columbus area (I reside near Akron). I just had my 60k service performed at your location. I had p More

by oldtyedyeguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck hessel
...
14
...