Toyota Direct - Service Center

The service was very good. The car looked brand new after it was fixed. Also the people there were very nice The car looked brand new after it was fixed. Also the people there were very nice More

Took my 2024 TRD PRO for regular 10,000 mile maintenance pointed out to service advisor that the tire pressure needs attention and needed to top off the pressures. It never was done and had to fix it. The pointed out to service advisor that the tire pressure needs attention and needed to top off the pressures. It never was done and had to fix it. They too never reset the maintenance warning on the dashboard. Very disappointing. More

It took me 3 trips to get my car fixed. The first time they didn't even check the car. The second time they didn't have the part even though they knew what the issue was and then finally th The first time they didn't even check the car. The second time they didn't have the part even though they knew what the issue was and then finally the third time it was fixed. More

Quick easy and professional. No gimmicks as well as polite and Courteous as possible. I will be back. No gimmicks as well as polite and Courteous as possible. I will be back. More

I like the spaciousness of the waiting area. Everything is clean. I was able to do some work while I was waiting. Everything is clean. I was able to do some work while I was waiting. More

Chris is a great service rep. We've worked with him for years and he is always honest and sincere regarding his recommendations. Thank you!! We've worked with him for years and he is always honest and sincere regarding his recommendations. Thank you!! More

I had a 68,000 mile service done on my Highlander. I noticed the next day that the bottom trim of my right side drivers door near the mud flap had come loose. I have no idea how this happened, I k I noticed the next day that the bottom trim of my right side drivers door near the mud flap had come loose. I have no idea how this happened, I know it wasn't loose before I took it in, but I can not say for sure it happened while being serviced. More

Lately, the service has been mediocre. Went to check the proble with my TPMS and the girl was just like it's broken, 165.00 to do the diagnostic and change the broken piece. I decided agai Went to check the proble with my TPMS and the girl was just like it's broken, 165.00 to do the diagnostic and change the broken piece. I decided against it for now. Then I went for an oil change and tire rotation. I was told I would pay 88.00 plus tax. When I checked out, it was a total of 108. And some change. What in the world! The live young man, told me it was because of the extra materials they used for everything. I'm not against paying for it but I was told 88.00 plus tax. I didn't know toyota had hidden fees. I was so upset, I left. Once I got in the car the maintenance required soon message came up. Also, no MPI was done at all. Ugh! More

Courteous engaging knowledgeable service. Kept me informed about the process. I was very pleased with the service provided. Kept me informed about the process. I was very pleased with the service provided. More

They have a glitch in the new Toyota. The sun roof will not work after a few months The sun roof will not work after a few months More