Back

Toyota Direct - Service Center

Columbus, OH

4.2
678 Reviews

678 Reviews of Toyota Direct - Service Center

Sort by
March 08, 2025

ALL WENT GREAT AND PEOPLE WERE EXCEPTIONALLY HELPFUL. I HAVE BEEN COMING TO TOYOTA DIRECT FOR MANY YEARS. More

by jameshiss1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Service was like l expected. The time spent as promised. He was very friendly and professional More

by ezanme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

No hassle service and a comfortable waiting area (with coffee and popcorn) make these appointments relaxing and enjoyable. More

by iamsmithiam
Recommend Dealer
Yes
Employees Worked With
Mohamed Amin Abdiaziz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I have been with Toyota for over 30 or more years. Best car dealer ever More

by dnatasha19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I am happy with Toyota Direct but I had a Remote issue that lingered for 6 mos until it finally was fixed. I was told that my trial subscriptions would be started over back to the time of purchase in Aug More

by Lhodge11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Ennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Friendly and waiting area is nice and clean. I am always able to schedule an appointment without waiting a long time. More

by luhallstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I do not reply to surveys that demand a min word count and responses ! Srop More

by tmorse24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Mindy was accommodating, friendly, and professional in her dress and demeanor. Yes she was, yes. More

by Jstarr94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

After being frustrated for returning to the service center for months for the same vehicle instability problem, the issue was finally resolved, thanks to manager Jeremy for listening to me and taking a More

by mucook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

The service area is always very communicative with what the technician to accomplishing and the estimate on finishing service is prompt/helpful to get on with my day. More

by acmstamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...