Toyota Direct - Service Center

The communication regarding my car was terrible! I call multiple times with no return call.Amd when I spoke with the manager after requesting him to call me several times, he was rude I call multiple times with no return call.Amd when I spoke with the manager after requesting him to call me several times, he was rude More

Jacob was quick to check me in and explain the recall for battery components. Plus, there was not much wait time to get the work done. AND I didn’t owe anything. I so appreciate the work you do there and the battery components. Plus, there was not much wait time to get the work done. AND I didn’t owe anything. I so appreciate the work you do there and the people you employ. More

Thank you, for taking care of my tire and alignment after the road hazard tire blowout. the road hazard tire blowout. More

Oil Change, Caleb was very courteous. It was avery pleasant experience. I will be using the dealership again. It was avery pleasant experience. I will be using the dealership again. More

Great service! I like working with Chris Grossman, very informative and easy to understand the service to be conducted. Highly recommend Toyota for service and Ch I like working with Chris Grossman, very informative and easy to understand the service to be conducted. Highly recommend Toyota for service and Chris as the service manager. I also like the change with the coffee area. More

I’m a very long time customer and have been completely satisfied until my last visit. I wanted to 60,000 mile service and did not get it. Plus I suspect I was wrongly upsold. My car was returned to me satisfied until my last visit. I wanted to 60,000 mile service and did not get it. Plus I suspect I was wrongly upsold. My car was returned to me with dirt inside. Not happy this time. More

Justin was knowledgeable and helpful, offered to drop me off at nearby businesses to help fill the time while I waited for repair. Good guy, will be going back in the future. off at nearby businesses to help fill the time while I waited for repair. Good guy, will be going back in the future. More

I have gone to Chris Grossman for years and he always does an excellent job. He is always professional, to the point, and trustworthy. I have always recommended Chris and Toyota Direct! does an excellent job. He is always professional, to the point, and trustworthy. I have always recommended Chris and Toyota Direct! More

Poor service from Mindy; very unprofessional in her tone and attitude. Poorly reflects on the service dept. and attitude. Poorly reflects on the service dept. More

Love the dealership. Nice atmosphere & adequate seating. Wish the car wash was still located here Nice atmosphere & adequate seating. Wish the car wash was still located here More