Back

Toyota Direct - Service Center

Columbus, OH

4.2
608 Reviews

608 Reviews of Toyota Direct - Service Center

Sort by
February 02, 2025

Friendly and courteous . Always there to help. Thanks Thanks thanks thanks thanks Thanks thanks thanks More

by elka0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Cliff does a great job! As well as Joey Merrit. Service is fast and reliable. More

by dutchgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Not allowed to use the coupon that I received from dealer. After I change tire still tire pressure icon is on. Didn’t do good job on balancing tire pressure. More

by dillirambastola57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mindy Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Being kept updated on progress of repairs could have been better. Also condition of the work area in my van could have been better. There was dirt and mud on the interior running boards and grease on the car More

by n.yotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy ?
February 01, 2025

It was perfect and would like to work with you again and will recommend to order More

by anyafozao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Justin is a great employee that made sure I was taken care of quickly and efficiently! His customer service skills are top notch! He deserves a raise! More

by mejmogh88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Always a great experience! I took the service time to look for a Camry for my wife! More

by lkvance0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Islam Abed
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

I always believe that you should always take your car for maintenance to wherever you bought it from. That’s why I only have the dealer to work on my vehicle. More

by auroracabbell58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Told the service writer just wanted an oil change and tire rotation. She still tried to get me fir a tune up and cabin filter. Did not appreciate . More

by eblackma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

When I bought my RAV4 I didn’t notice there was a dent, I called the dealer couple of times to explain to him ,he’told me he will contact his boss till now More

by ladyjoycequarshie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
At Drive Toyota
1
...