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Toyota Direct - Service Center

Columbus, OH

4.2
403 Reviews

403 Reviews of Toyota Direct - Service Center

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November 23, 2024

Very friendly staff and short wait time. Please give car washes again after service like you used to More

by juliad370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

terrible service, couldn’t find the problem to fix my car and never called back More

by kyradudding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rodock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
November 22, 2024

Toyota direct doing good job and would like to come back My rating is excellent though My experience , Nice work keep going More

by warqad67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Very knowledgable, helpful and personable; Excellent representative of Toyota Direct. He was very helpful at explaining and helping with our RAV4 prime computer setup. More

by wjames1184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fadi Hamid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Chris Grossman makes sure all is done for my car and it is done on time More

by buckeyenetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Full service dealership with friendly staff and consummate mechanics. They make the wait as frie n day as possible. More

by jmeese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Isatou was awesome! She was very friendly and even arranged a ride for me over to Easton to my gym class! Thank you for a wonderful experience!! More

by rfuller725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

The person I worked with nice and helpful. Service was quick. I liked the option to text with questions while I was waiting. More

by emilysnyder016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if name
November 16, 2024

I’ve been brining my Toyotas here since I bought it in 2015. I’ve always had great personal service. Since the department expanded, I’m no longer able to make an appointment with the same service dept per More

by mgracekits
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isatou Jahateh
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Toyota direct is my place to go for service on my vehicle. I will be back. More

by stoll.kw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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