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Toyota Direct

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.2
2,499 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 2,499 reviews

September 27, 2026

Russell and Ryan are awesome and really helped our daughter with her first car purchase. More

by tomandnicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Doddroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Belcher
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Sep 28, 2026 -

Toyota Direct responded

It was our privilege to serve you, thanks so much! - The Toyota Direct Team

September 27, 2026

all of my trips to Toyota Direct have been very pleasant. I bought my van here and this where I bring it for serice More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Lincifort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2026 -

Toyota Direct responded

We're delighted to hear about your positive experiences with both our sales and service teams, John! Thank you for choosing Toyota Direct, and for sharing your support. Safe travels!

September 27, 2026

I had Anthony who helped me with my maintenance service and he was amazing! I definitely recommend coming here! More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 27, 2026 -

Toyota Direct responded

Thank you for sharing your kind feedback about Anthony! We appreciate your business and hope to see you again at Toyota Direct. Safe travels!

September 27, 2026

My salesman was very easy to work with, all questions were answered and was kept informed of any changes. More

by nicholsray469
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Geiss
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Sep 27, 2026 -

Toyota Direct responded

Thank you for sharing your feedback! We are glad to hear that our team made the process smooth and informative. Safe travels! - Toyota Direct

September 26, 2026

Great customer service and very friendly atmosphere. Cliff was able to help me use the service that accommodated my vehicle best. More

by iandixonou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2026 -

Toyota Direct responded

We're pleased to hear that Cliff went above and beyond to assist you! Thanks for choosing Toyota Direct and we look forward to seeing you next time! Safe travels!

September 26, 2026

It was my first time at Toyota direct for services. I love everything that happened during my visit. Great services, great customer services. More

by fnfozao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Sep 26, 2026 -

Toyota Direct responded

We're happy to hear you enjoyed your first service visit at Toyota Direct! Thank you for your kind words. We look forward to assisting you in the future!

September 25, 2026

I recently purchased a vehicle from Toyota Direct and couldn't be happier with the experience. A huge thank you to salesperson Nasir Bary for being helpful, knowledgeable, and patient throughout the proc More

by wkidane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nasir Bary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 25, 2026 -

Toyota Direct responded

We couldn't be happier to hear this! It's fantastic to know you had such a positive experience with Nasir and the team at Toyota Direct. Thank you for choosing us and enjoy your new Toyota 4Runner Limited!

September 24, 2026

Excellent work! The service was fast, professional, and done properly. Thank you for your reliability and warm welcome.I would definitely recommend this garage. More

by congozaire30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Sep 24, 2026 -

Toyota Direct responded

We are grateful for your feedback and recommendation! Thank you from the entire team at Toyota Direct Service Center.

September 24, 2026

Collin Sayre was my service advisor and he kept me updated and made sure I knew about everything that was happening, he provided great service and was really kind. Would recommend to anyone More

by Erick Hernández
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Sayre
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Sep 24, 2026 -

Toyota Direct responded

Hi Erick, thank you for the great review! We're glad Collin kept you informed and provided excellent service. We appreciate your recommendation and we hope to see you again at Toyota Direct!

September 24, 2026

Great service. Very friendly staff. Always receive a thorough explanation of work performed and suggestions for the future More

by Jbartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 24, 2026 -

Toyota Direct responded

Thank you for sharing your review of Toyota Direct. We are happy to hear that you received knowledgeable and friendly service from our team and we hope to see you again! Safe travels!

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