Toyota City

Just bought a 2005 Toyota Prius and I am thrilled! April was terrific and made the whole process so much easier. The car is in great shape and I love driving it! Everyone I encountered there was friendly an was terrific and made the whole process so much easier. The car is in great shape and I love driving it! Everyone I encountered there was friendly and helpful. The price was almost exactly as quoted on Kelley Blue Book and Carfax was promptly provided without my asking for it. Super dealer! More

Great experience! Sales associate and finance manager was very catering to our needs an financial abilities therefore we agreed on a great purchase! Very satisfied! very catering to our needs an financial abilities therefore we agreed on a great purchase! Very satisfied! More

Rafael Mancebo was friendly, courteous and knowledgeable. He was patient, listening to my concerns, answering my questions, and immediately offered to let me test drive the car I expressed interest in. When He was patient, listening to my concerns, answering my questions, and immediately offered to let me test drive the car I expressed interest in. When I decided to purchase he arranged the state inspection requirement and facilitated all the paperwork efficiently. In fact everyone at DCH Toyota City was friendly, helpful and worked together to enable me to drive home with my newly purchased vehicle. More

We came in knowing what car we were interested in, from our internet search. Neil took care of us, showed us the car, took us on a test drive, was very reasonable in negotiating a price and was efficient our internet search. Neil took care of us, showed us the car, took us on a test drive, was very reasonable in negotiating a price and was efficient in getting everything taken care of. Then he made himself available to pick up the car two days later and it was done. A pleasure. More

Neil found us a Rav4 with 7-seating capacity in just one day, and it had low mileage. He also lowered the price for the car and for our trade-in. A couple of days later when I called him about the tire pres day, and it had low mileage. He also lowered the price for the car and for our trade-in. A couple of days later when I called him about the tire pressure light being on, he called his service dept. and was told that the problem might be the air pressure of the spare tire -- and he was right, saving me a trip to the service center. We love our new acquisition. This is the second previously owned car we bought at this dealership, and had a very positive experience the first time as well. More

I went to the Mamaroneck dealer early in the morning in hopes of getting the car I've always wanted. I was introduced to Rafael Mancebo, whose qualities of being frank, helpful, and courteous made me feel hopes of getting the car I've always wanted. I was introduced to Rafael Mancebo, whose qualities of being frank, helpful, and courteous made me feel very comfortable with my car buying experience. I explained to him my situation and he went above and beyond to make sure my needs were met. We went on a lengthy road test and he was able to answer all of my questions about the car. After the deal was made, I dealt with Luis, the finance manager, that accommodated me with working on my budget by giving me different options and finding the right one for me. He even went out of his duties to help me find the right insurance coverage. All in all it was an excellent buying experience and I will recommend DCH Toyota City to anyone who is interested in buying a new/used Toyota. Thank You All! :) More

DCH made our car buying process painless. We stopped by to browse, expecting to be pressured. April talked to us, we went for a test drive, and now we are proud owners of a pristine RAV4. I'll give you to browse, expecting to be pressured. April talked to us, we went for a test drive, and now we are proud owners of a pristine RAV4. I'll give you 3 reasons to stop by DCH if you're in the market for a car 1- April Zanotti - was awesome, i would ask for her by name. She was no pressure, really honest even talking about competitor cars. When we decided to buy, she made the whole process smooth and painless, gathering the info they needed and responding to emails and phone calls, staying late to help us, so that we could pick up the car on the day we wanted to on short notice. And she's just really cool and fun to talk to! 2- Choice cars - The cars we saw were pristine, really great shape, "like-new" cars. April made a big point of how their used sales car buyer (can't remember his name now, sorry) was really picky about the cars they brought in and she was right, we looked at everyone of their RAV4s and they were all spotless. Of course, this might mean their selection is limited if you're looking for a specific set up, but it is worth it. We had browsed over at the nearby Honda and Nissan dealers and their inventory was only ok, and kind of dirty. 3 - Price - Despite having such nice cars, their price was unbeatable. You basically don't have to haggle over price because theirs are super competitive, we checked online all over and they were really well priced. They also didn't charge any junk fees, just a modest doc fee, but none of the made up stuff, not even a destination fee on the one we bought, i think because it was a lease return at DCH. A few other points - We heard Luis was awesome but he was out so we worked with the New Car finance manager. The guys in the new car side seemed kind of snooty to be honest, but it was fine. There's a DMV right next door so they can handle the registration and all that and send you home with real tags, not sure if this is common now but super convenient. Seriously, there's a reason these guys have 5 stars: good product, good people, good price; can't beat that! More