Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Carlsbad
Carlsbad, CA
796 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
796 Reviews of Toyota Carlsbad
August 18, 2016
35000 service Thank you Toyota and the service staff starting with the service manager on down all the way down to the cashier very professional and friendly and pr Thank you Toyota and the service staff starting with the service manager on down all the way down to the cashier very professional and friendly and prompt service thank you Toyota for a job well done. More
by Tracylunapalis
Employees Worked With
Service manager and cashier
August 17, 2016
Speedy courteous service Very professional. Friendly and fast service. Salespeople very forth right on what I was getting for my trade in and new car. Very satisfied with serv Very professional. Friendly and fast service. Salespeople very forth right on what I was getting for my trade in and new car. Very satisfied with service and car. More
by Corolla
Employees Worked With
PETE
August 17, 2016
Mark was great Quick and easy super helpful mark went above and beyond and finance was able to lower my rate from9.9 to 4.9 apr Thanks again I will be back to the u Quick and easy super helpful mark went above and beyond and finance was able to lower my rate from9.9 to 4.9 apr Thanks again I will be back to the used Toyota Carlsbad to see mark again when I need another car also got a great warranty More
by Usedcarbuyergreatservice
Employees Worked With
Mark Lehman
August 17, 2016
Friendly and Timely It was a very professional and timely experience. From the time I drove up to the Service Department, the Service Advisor, The Cashier, and the Servic It was a very professional and timely experience. From the time I drove up to the Service Department, the Service Advisor, The Cashier, and the Service person on checking me out, my experience was very professional. More
by davidmfoley
Employees Worked With
Ron Broussard, Didn't get the rest of the names
August 15, 2016
Great service! Thanks guys, just a loose cable and back on the road! Kevin Laird is a very genuine good guy to work with, I would definitely reccamend Toyota of Carl Thanks guys, just a loose cable and back on the road! Kevin Laird is a very genuine good guy to work with, I would definitely reccamend Toyota of Carlsbad for your service needs. =D More
by designerwithin
Employees Worked With
Kevin Laird
August 15, 2016
Fast, competent, friendly service. Last week my Prius would not start. I had it towed to Carlsbad Toyota service at 2:30 PM and it was diagnosed, serviced and ready for pickup by 5! Last week my Prius would not start. I had it towed to Carlsbad Toyota service at 2:30 PM and it was diagnosed, serviced and ready for pickup by 5! Chien the service manager called me and kept me informed about what the problem might be. I was very worried but I got good news that it just needed a new auxiliary battery. I would recommend Carlsbad Toyota service. I felt that they were very professional, friendly and very competent. A worrisome experience turned into a worry free service . Thank you, C More
by Happy Customer
Employees Worked With
Chien (don't remember last name). Everyone there was friendly and competent, actually.
August 15, 2016
Excellent experience I heard great things from my sister as she & my brother-in-law's family had all bought there new cars at this location. I drove in with my beat up old I heard great things from my sister as she & my brother-in-law's family had all bought there new cars at this location. I drove in with my beat up old Saturn & drove out with my new 2016 Toyota Camry. Mauricio helped me, he was very friendly & articulate. Helped me with a great deal. 5 stars from me! More
by auds123
Employees Worked With
Mauricio Tabar
August 15, 2016
SERVICE DEPARTMENT the BEST I have bought two cars from Carlsbad Toyota, and only use there service dept. work is done well and quickly............... Each time I have brought my I have bought two cars from Carlsbad Toyota, and only use there service dept. work is done well and quickly............... Each time I have brought my cars from Duff and all together we have bought 7 brand new cars from Duff........... More
by ScionXD
Employees Worked With
Duff he sells the new cars......
August 14, 2016
Looking for a used van I have purchased 4 vehicles from Carlsbad Toyota, David Flagg was the easiest salesman to work with, I can't say enough good things about him. My only I have purchased 4 vehicles from Carlsbad Toyota, David Flagg was the easiest salesman to work with, I can't say enough good things about him. My only complaint is having to do with service after the sale. This has happened in the past as well after buying our NEW 2009 Camry Hybrid. After the sale I had a back problem that since has been fixed, however at that time I wanted to upgrade the driver side seat.... Couldn't be done. I tried others in other Toyota's, and Lexus but nothing could be done. After buying the USED 2011 Sienna Van 2 days ago, I want to add a Toyota factory center console, and have you install it. It can't be done either as I'm told. This is a console you make and offer in your same current Toyota Sienna Vans, Though your service as to oil changes and normal service is outstanding, it's this other lack service that will probably keep me from coming back as a potential customer again. This all has to do with your company's policies, and nothing to do with your employees, as they do as they're told by your policies. More
by #1Trumpet
Employees Worked With
David Flagg. David was excellent, great guy to work with... Trust worthy, and very friendly.
August 14, 2016
Excellent Service Often ones opinion/perception of the maintenance service received starts and ends with your interface with a Service Advisor. I take this opportunity Often ones opinion/perception of the maintenance service received starts and ends with your interface with a Service Advisor. I take this opportunity to praise Tony Owen for excellent service rendered in a professional, honest, informative and forthright manner. Thanks Tony More
by Frank S. Oceanside CA
Employees Worked With
Tony Owen
