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Town East Ford

Mesquite, TX

4.7
2,825 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,825 reviews

September 29, 2024

The service was good The service was good The service was good The service was good More

by MICHAELMTRIPLETT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Town East Ford responded

Thank you for your feedback! We're glad to hear that you had a good experience with our service. Your satisfaction is important to us, and we look forward to assisting you again in the future!

September 29, 2024

My advisor David great service always for 5 years accommodate every time my needs & always on time More

by barbarahuncharek
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
David
Oct 01, 2024 -

Town East Ford responded

Thank you for your continued trust in David and our team! We're thrilled to hear that he has consistently provided you with excellent service over the past five years. Your satisfaction is important to us, and we look forward to continuing to meet your needs in the future!

September 28, 2024

I’ve been a regular customer at this location, and Crista Harris consistently provides excellent customer service. Whether my visit is for a routine oil change or having questions about warranty work, Crista More

by JOSH_HOYOS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Crista Harris
Sep 30, 2024 -

Town East Ford responded

Thank you for sharing your wonderful experience with Crista! We’re thrilled to hear that she consistently provides you with excellent customer service and makes each visit feel special. Your kind words about her attentiveness and professionalism are truly appreciated. We look forward to continuing to serve you and ensuring your visits remain positive!

September 27, 2024

Employees very cordial and was met promptly to start service. Service manager explained what was being done and time frame. Ride was offered if I was not waiting at location. More

by greg_brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mcdonough
Sep 30, 2024 -

Town East Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that our team provided you with prompt and courteous service. It’s great to know that the service manager kept you informed about the process and offered a ride. We appreciate your support and look forward to serving you again in the future!

September 26, 2024

This dealership was very helpful with helping me get new oil in my ford truck More

by srojas1228
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Madison Moynahan
Sep 27, 2024 -

Town East Ford responded

Thank you for your feedback! We’re glad to hear that our team was helpful in getting your Ford truck serviced with new oil. Providing excellent service is our priority, and we appreciate your trust in us. If you need any further assistance or have questions in the future, feel free to reach out. We look forward to serving you again!

September 26, 2024

Tom is a great guy, helped us out and worked efficiently to getting us to a good deal. More

by n-hollien
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Inglehart
Sep 27, 2024 -

Town East Ford responded

Thank you for your kind words! We're delighted to hear that Tom provided you with excellent service and helped you secure a great deal. We appreciate your feedback and look forward to assisting you again in the future!

September 26, 2024

Everything was a smooth and pleasant process. I was treated with respect and kindness. Will recommend. More

by Rdc5000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kibodeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Town East Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that your experience was smooth and pleasant, and that you felt respected and valued. Your recommendation means a lot to us! If you need anything in the future, please feel free to reach out. We look forward to serving you again!

September 26, 2024

I am so happy I found TownEast Ford, Very professional, smiles from everybody. Jim A.has been the best ever taking good care of me , & says when my car will me Ready. I've been to other locations, and nob More

by M.CARMENGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim A.
Sep 27, 2024 -

Town East Ford responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience, especially with Jim. It's fantastic to know that our team's professionalism and care have made a difference for you. We truly appreciate your recommendations and look forward to continuing to serve you in the future!

September 26, 2024

Jim Artrip was amazing. Helped me with an oil and filter change. Knowledgeable, trustworthy and precise. Everyone I spoke with while sitting around were nice. More

by garylbeanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Artrip
Sep 27, 2024 -

Town East Ford responded

Thank you for your wonderful review! We're so glad to hear that Jim provided you with exceptional service during your oil and filter change. Our team takes pride in being knowledgeable and trustworthy, and it's great to know you felt that during your visit. We appreciate your kind words and look forward to serving you again soon!

September 26, 2024

Very good service Erica got me in less then an hour I was gone on my way More

by CINDYQUEBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Town East Ford responded

Thank you for your feedback! We're thrilled to hear that Erica provided you with prompt service and got you on your way in less than an hour. We appreciate your support and look forward to serving you again in the future!

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