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Tower Honda of Longview - Service Center

Longview, TX

4.7
455 Reviews

455 Reviews of Tower Honda of Longview - Service Center

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July 27, 2023

Good service. ..Honors warranties. No complaints at all. Car returned washed and cleaned. Absolutely no complaints.. More

by ROHNISHMAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Shannon is a fantastic Service Advisor, listens well, understands immediately, takes care of everything wonderfully. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Kayla was very prompt in approaching my vehicle to discuss my needs and to take my information. He explained what they would be doing, approximately how long it would take. I was pleasantly surprise More

by cynthiaparks49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

I’m always pleased with Shannon and the care they take to make sure I’m satisfied. Won’t buy or take my vehicle anywhere else! More

by JPMITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Very friendly, accommodating. Service department is people oriented and works well with the people providing professional, as well as, quality service. More

by BHUMBLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, Sales Department
July 24, 2023

Great service, get you in quick and have a nice waiting room for customers. Nice people More

by kwebb1135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Gary is always so helpful and was able to get the parts acquired and installed in time for a long road trip. More

by VLREED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Really appreciate the precision of Gary’s explanation of the work, and the courtesy driver taking me to work and picking me up. More

by zephyr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Tower has the best customer service in this area! ! Their staff goes above and beyond!! More

by LISTERRAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cornelius Braxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Magness
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Tower Honda always takes great care of my car and Shannon in the service department always takes good care of me! More

by TJANDTJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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