Ken Bachus
Ken Bachus at Tower Honda of Longview

Ken Bachus

Service Manager

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.7
30 Reviews
4.7

30 Reviews

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30 Reviews of Ken Bachus

May 10, 2026

Dealership Rating
Employee Rating

Tower Honda is the only place I take my vehicle for service. Employees are friendly, professional, and when service is completed it's done correctly. Excellent service! More

by aquatamlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2026

Tower Honda of Longview responded

We’re delighted our team provided friendly, professional service and completed your Honda’s service correctly. Thank you for trusting us as your go-to service center; we look forward to serving you again. Chris Walker General Manager chris.walker@towerhonda.com

April 18, 2026

Dealership Rating
Employee Rating

Easy to schedule an appointment. Friendly staff. Waiting area is nice. Fast service with nice detail and wash. More

by HAMMETT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

Apr 18, 2026

Tower Honda of Longview responded

We’re delighted that scheduling your Honda Pilot’s appointment was effortless and that our team made you feel welcome. It’s great to know the waiting area was comfortable and that the service, including the wash and detailing, was quick. We appreciate your 5-star review and look forward to your next visit. Chris Walker General Manager chris.walker@towerhonda.com

July 31, 2025

Dealership Rating
Employee Rating

Work for the recall took longer than expected. Oil change was routine and went well. More

by john shafer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

June 10, 2025

Dealership Rating
Employee Rating

I don't even live in Texas anymore but I'm willing to drive several hours so Tower Honda can continue to take great care of my ride. Shannon answers every question and puts real effort into making the pr More

by LYNDASORRELL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

November 03, 2024

Dealership Rating
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I actually worked with Gary directly, but service was impeccable as usual. Very friendly and kind. More

by parkerhailey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

November 01, 2024

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Very good experience, service person was very friendly and helpful. Answered all my questions about what was done. More

by welchpw7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 27, 2024

Dealership Rating
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Shannon has always given Excellent customer service, reviewed orders in detail, follow up and kept us updated on maintenance schedules. Best staff ever. More

by ED_RANEY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 05, 2024

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Employee Rating

Marci Sheehan and the whole dealership is great , would suggest anybody to go their and buy a new or used car More

by mikew12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez , Marci Sheehan

October 01, 2024

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Employee Rating

This dealership has great customer service and can help you find a great vehicle to take home and own. More

by beckymeme
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Pirom Pruski, Gary Carson

August 08, 2024

Dealership Rating
Employee Rating

This had to be the worst experience at a dealership that we have ever been to . We drove several hours to look at a Dodge Ram 1500, we were paying in full, in cash. The manager told us we HAD to pay for a More

by TG710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zasmine Williams

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