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Tower Honda of Longview - Service Center

Longview, TX

4.7
440 Reviews

440 Reviews of Tower Honda of Longview - Service Center

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September 03, 2023

The service of my vehicle was done in a timely manner and the results good More

by CORVINTX2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Lack of communication on updates and eta. No follow ups. He did well after the fact but wish some kind of call back to let me know. A work truck down for mor than 2 days cost loss of income. More

by Jbarrios903
Recommend Dealer
No
Employees Worked With
Kahli Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kahli Grant
September 02, 2023

Your prices on service is ridiculous. I was quoted a job from you for 1800 so I shopped around and got the same parts and service at 700$ I feel you price gouge More

by keithmierop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Service Department is great! Their communication with me is good. The appointment system is easy with timely reminders. More

by MARLENA.WARTHAN
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Best customer service I’ve experienced at any Honda dealership. Fast, friendly, and I will return and recommend. More

by harolyn_abney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

The service employees are always friendly and do a great job. They always let me know exactly what service was performed on my CRV and the service that will be needed in the near future. More

by roger.reneau
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Everyone in service department was attentive, courteous and professional. I was informed throughout about the status of my car and how much longer the wait would be. More

by ljllpt02
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sky
August 26, 2023

Very good dealer ship to work with. .would recommend to others. Have bought three cars from yhem More

by THE-MEEKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cornelius Braxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

They always do a great job! We appreciate Mr Gary and all in the service department. More

by chickys1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

I live out of town and came in for a dealer originated recall repair, I had to wait and was not given the option of a loner could do better. More

by LBSONSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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