Tomball Dodge Jeep Chrysler

If I could give NEGATIVE 5 Stars I would. BUYER BEWARE! This Dealership sold me a New Truck, Bought my truck and then DID NOT pay off my trade for 6.5 weeks after the banks called me and said you have miss This Dealership sold me a New Truck, Bought my truck and then DID NOT pay off my trade for 6.5 weeks after the banks called me and said you have missed 2 payments. Not only was my credit dinged, But my financing was not even set up on the new car and they ran me again the day I called. In short this dealer sold my truck without a TITLE haha. They hurt my credit, Now the GM has not called me back for 2 days and everyone has an attitude. I will be going to the TEXAS ATTORNEY GENERALS OFFICE! PLEASE PLEASE DO NOT BUY OR TRADE HERE!!! SOMETHING IS WRONG WITH THIS DEALERSHIP! More

Tomball Dodge Chrysler Jeep Ram is a complete JOKE. I understand why they have such horrible reviews. Long read ahead. Bought the Ram 3500 on 12/31. Ron the Fleet Sales guy is an absolute dick when i understand why they have such horrible reviews. Long read ahead. Bought the Ram 3500 on 12/31. Ron the Fleet Sales guy is an absolute dick when it comes to anything other than selling you a truck. Did a final inspection of the vehicle before I signed. Noticed the front 2 wheels had bad scruffs/scratches on it, and a small scuff on the front bumper. Ron insured me, it wouldn’t be an issue and it would be fixed. Fast forward 2 weeks, I get by to get it looked at from their touch up guy. Bumper came out awesome, no complaints there’s. Said the wheels he couldn’t do anything about because of how bad they were. I go inside, and Ron then tells me they need to be re-painted and that he would get in contact with someone. 2 weeks go by, no word. I go up there because I couldn’t get a call back, Ron then wants nothing to do with me and pushes me off on Julie, the customer relations manager. She told me nothing can be done because ALL the managers are at a meeting and won’t be back for 2 days. 2 days go by, and still nothing. Finally get in contact with her again 3 days after that and says a manager will reach out to me. We’re 6 weeks later from when I bought the truck. This week alone, I left 5 voice mails for her. I have probably called this dealership more than 20 times with no answer about what’s going to happen. Finally, I call today. Get her voice mail, leave another. I then call back again, and somehow I get transferred to her. Simply tells me, Jeff (the new sales manager) will not get you new wheels and they’ll have to re refinished. You buy a $80k truck, and these people don’t give a xxxx. I didn’t go in, and buy a used vehicle. Oh, but they did offer free oil changes. Clown xxx people. This dealership is ran by clowns, and I STRONGLY suggest not to do ANY business with these people. More

Well, they didn't even honor their own internet pricing for a new ram laramie. They Raised the price by 8k, simply ridiculous. Just a ploy to get people in, a big waste of time. for a new ram laramie. They Raised the price by 8k, simply ridiculous. Just a ploy to get people in, a big waste of time. More

I agreed to a price for a jeep Mojave but at close they added over one thousand dollars for APEX and PDR that should be optional. added over one thousand dollars for APEX and PDR that should be optional. More

Went in to work a deal and had a great vehicle to trade in. Brandon in sales is a joke. Telling me I had to put a bunch of money down. I smiled and asked for my key and left. Not worth wasting your time. in. Brandon in sales is a joke. Telling me I had to put a bunch of money down. I smiled and asked for my key and left. Not worth wasting your time. More

Bought a new Jeep Sahara Alpine Edition from Kevin Korsah. He did a great job, was very professional, personable, courteous and knew his products. Was great to work with. I am in Sales so may watch fo Korsah. He did a great job, was very professional, personable, courteous and knew his products. Was great to work with. I am in Sales so may watch for things more than someone else. Servando Diaz made finance very easy. Would definitely recommend. Thank you! More

Kevin Korsah did a great job of taking care of me. He made buying a new truck a easy and pleasurable experience. The whole crew at Tomball Dodge were great. I recommend all my friends looking for a new t made buying a new truck a easy and pleasurable experience. The whole crew at Tomball Dodge were great. I recommend all my friends looking for a new truck Tomball is the place to go! More

Overall experience was excellent. They all reached out to make sure I was taken care off. Highly recommend working with Andy Lopez. Internet sales were on top of any questions I had from the get go, and once make sure I was taken care off. Highly recommend working with Andy Lopez. Internet sales were on top of any questions I had from the get go, and once making contact with Mr. Lopez he was there for any additional questions and responded in a timely manner. Was professional during entire process: I recommend working with Mr. Andy Lopez, and Tomball Chrysler Dodge Jeep Ram. More

Please do not buy your car here! Get ready to be scammed if you do. I went in and made a deal on a new Jeep Grand Cherokee. We also came to an agreement on my trade in value. So we had an agreed on final pr if you do. I went in and made a deal on a new Jeep Grand Cherokee. We also came to an agreement on my trade in value. So we had an agreed on final price. They started the credit application and ran my credit. Then, after we already had an agreed on price, they try to add on an $800 Apex security system. I told them no, I wasn’t going to pay for it. They said it was required. The sales person tried to tell me I would receive a 30% discount on my insurance by getting it (I called my insurance and they said there is absolutely no discount by adding this). So I walked out of the dealership without a car. Im not happy about the dealership trying to scam me after we already came to an agreement on the price, but what is more upsetting is they put a hard inquiry on my credit report. Please, please, please do not buy your car from this dealership. There are many others around town that will not scam you with this overpriced bs security system. More

Absolutely don’t recommend. 0 stars if I could. I was just stationed in Italy for 3 years and my Husband and I wanted to come home to a truck. After multiple back and forth emails and many times of not r just stationed in Italy for 3 years and my Husband and I wanted to come home to a truck. After multiple back and forth emails and many times of not receiving any info back, we went to the location to see Eric in person. Truck was “ready” for my husband to purchase and Eric said monthly payment would be 850. We said no way! We wanted to talk to the finance person, Michael, who said we were approved for 45,000 (my husband and I together), interest was 10% and again, monthly payment of 850. We told him Navy Federal approved my Husband for 40,000 with a 6.8 interest rate which made payments 6 something, BY HIMSELF. We wanted to go with navy federal. Then all of a sudden Michael says, “we can’t do this deal if you go with an outside bank”, “you won’t get this deal anywhere else”, this is the best deal you’ll see”, “we are actually losing money”, “ take it or leave it”, yada yada. Tomball Dodge Chrysler Jeep Ram, please teach your workers about customer service. Not only did we waste our time, we wasted Eric’s and Michael’s time. We wanted to have a smooth transition once we landed but that was NOT the case. We tried to do what we could via email but y’all could’ve just said, “hey, your payment will be 850 a month and by the way, you have to finance through us”. What a great first day back in the US this was. Oh and Michael, we ended up finding something way better with Auto Nation so thanks! More