Tomball Dodge Jeep Chrysler

I responded to an ad on the internet and called. Was transferred to a salesperson named Sonny who's English left a lot to be desired. I had been emailed an offer. We were pre-approved and was going to transferred to a salesperson named Sonny who's English left a lot to be desired. I had been emailed an offer. We were pre-approved and was going to use my 2010 Dodge truck as a trade in. Sonny assured me they had over 2 dozen of the advertised vehicle's in stock. A variety of colors and just come down. I tried to touch base with Sonny and finally asked the receptionist to transfer me to someone to set an appt. I then talked to Joe who did call me back however they were "out" of the deal " that I had been offered and the next priced vehicle was 9K more however he did have a three year old truck that he could possibly come close to the price I was given on a new truck. I told him that I felt they were doing a bait and switch operation and he told me he was not going to lie to me and he had no idea what had happened to all those trucks-I had stock numbers by the way-from 8;30 a night until 9 a.m. the following morning. His parting shot to me when I told him I had 110k miles on my vehicle was well you need to trade it in before it craters on you. That was not saying much for the Dodge product. I have owned 6 Dodge trucks, one which was retired at 500,000 miles. I was totally disgusted with this attitude all the way around and called my husband to tell him not to bother to go by there. We went to another dealership and bought a truck that was much more than I could have got from Tomball with wonderful people who gave us a wonderful price and we were not lied to. They understood that customer service and being truthful gets people in the door and keeps them coming back. Next fall when we replace my husbands truck we know where we are going. Straight to Henson! More

My wife and I had a great experience with Tomball Dodge this weekend. Brandon Heeter took care of us on everything. He introduced us to everyone and was there helping every step of the way. Everyone was this weekend. Brandon Heeter took care of us on everything. He introduced us to everyone and was there helping every step of the way. Everyone was super friendly from the sales staff to the service rep to the finance rep. The customer service was outstanding. Everyone explained every step of the process. At nop time did I ever feel uncomfortable. We received a great price. I also got a better interest rate through the dealership than the credit union that I was approved at. This was by far the best experience I have ever had at a dealership. Thank you Tomball Dodge! More

DO NOT GO HERE unless you plan on paying near sticker price. I went in after seeing a 2012 truck online I wanted. I had planned on paying cash for it. I went in already knowing the internet price. They c price. I went in after seeing a 2012 truck online I wanted. I had planned on paying cash for it. I went in already knowing the internet price. They came at me with the sticker price after asking for the invoice. I told them no way that I already knew the internet price and wanted to make a deal. I offered them 2 grand less than the internet price Cash and they refused to sell me a truck that has been on their lot for over 15 months and is now over a year old. They have over twenty five 2012 trucks on their lot. I now see why they still have that many and No other dodge dealer in the greater Houston area has any. Don't waste your time going here. More

A note of appreciation for an excellent job!! This A note of appreciation for an excellent job!! This note is to let you know about Jonathan Franco's job and commend him for is diligence and dedicat A note of appreciation for an excellent job!! This note is to let you know about Jonathan Franco's job and commend him for is diligence and dedication with his customers including myself. He helped us with all the questions that we had while buying our new Dodge Journey 2013 and made all the process in a smooth way. Please be proud to have an excellent team member. Thanks so much! More

Everyone was nice, my issues is with bate and switch operation. They publish prices on the website, then when you start doing paperwork to buy the car at the internet price, they say ..oohhh nooo there operation. They publish prices on the website, then when you start doing paperwork to buy the car at the internet price, they say ..oohhh nooo there is a mistake, it is an error in the system........and pump up the price. So it has been a few days since they explained to me that the internet price was an error, so i went to the website today, and the price is still "wrong". So if you want to be jerked around and misled, please use this dealership! More

It was awesome. We walked it, picked out what we wanted and Carey made it happen...He's awesome and we would recommend anyone to ask for him when they go to Tomball Dodge. He took great care of us, and we and Carey made it happen...He's awesome and we would recommend anyone to ask for him when they go to Tomball Dodge. He took great care of us, and we were able to drive off the lot with exactly what we were hoping to get. :) AWESOME is all we can say. More

Henry Murray was an excellent salesman for us. We went there not intending to buy, just gather information. He was so "not pushy" but available for all our questions and he had the answers to all of our q there not intending to buy, just gather information. He was so "not pushy" but available for all our questions and he had the answers to all of our questions and they were honest answers. Mr. Murray did not leave a stone unturned when looking for discount opportunities. We felt like we received top-notch service and a great deal on our 2012 RAM Truck - we love it and plan to purchase our next vehicle from Tomball Dodge and Henry Murray. Thank you More

I purchased a 2012 Dodge Ram 2500 4WD Laramie Diesel. The experience was excellent. I have been wanting a deisel truck for a long time. Jonathan worked with me to ensure that I had all of the equipment that experience was excellent. I have been wanting a deisel truck for a long time. Jonathan worked with me to ensure that I had all of the equipment that I would need at the deer lease and the extras that I wanted. I was impressed with his knowledge of the vehicle and the equipment. I will definately refer any friends or family to Jonathan at Tomball Dodge. Manuel Dobbs More

My experience with Tomball Dodge and Mr. Franco was actually pleasant. The negotiation process was fair for both parties. I was more impressed with the engagement after the sale. Mr. Franco went out of actually pleasant. The negotiation process was fair for both parties. I was more impressed with the engagement after the sale. Mr. Franco went out of his way to make sure that I would have the truck serviced at Tomball Dodge. More

My wife and I went into Tomball Dodge for a new 2012 Ram. Ron was exceptionally friendly and helpful. Most importantly, neither of us felt like we were being "forced" into a sale. After we selected the vehic Ron was exceptionally friendly and helpful. Most importantly, neither of us felt like we were being "forced" into a sale. After we selected the vehicle we liked, financing and the rest was easy. Thanks, Ron. More