Tomball Dodge Jeep Chrysler

A Blessing to have walked in Tomball Dodge! First off, I want to thank the guys over at Tomball Dodge! Coming from 3 other dealerships the previous couple weeks, everyone at Tomball Dodge was tr First off, I want to thank the guys over at Tomball Dodge! Coming from 3 other dealerships the previous couple weeks, everyone at Tomball Dodge was truly a blessing to work with, talk to, and even be around! From sales to finance to aftermarket, everyone made us feel as if we were part of the TD Family! There wasn't any pressure from them for us to buy, everything about coming to TD felt right! A very Special Thank You to Frank Hernandez for dealing with my wife and I! He gave us one of the best experiences with sales and customer service that we had ever had! From staying in contact with us throughout our carbuying process, to making sure we were right at home at the dealer, going with us on the test drives, to getting my 2 sons sancks and drinks! Another Thank you to John Hayes who ended up dealing with my stubbornness on the day we took home our Ram! I felt like I came off to strong that day, and even then, with him taking my demands, he went above and beyond to get us in the dealership, and out with our Truck in a very timely and friendly fashion. He worked his magic for us to be able to take home our Ram and giving us a great deal! It might have been one of the quickest sales I've seen! Another Thank you to Joshua Moore in finance! With explaining everything down to the T! Getting us the warranties and extra protection plans that we didn't want, and still coming in well within our budget! Thanks to Brian Devito over in aftermarket who made sure we got our bedliner and window tint in, in a friendly and timely fashion! Overall, we feel that it was Godsent to have been in Tomball Dodge for our truck purchase! Quality Customer Service was one of our main concerns and they nailed it! Everything ran smoothly from one individual to the next! We can come back, sip on some coffee, and chat with everyone there and not feel as if we are any different than they are! They truly live up to their Family Business expectations! We are beyond grateful for the experience that Everyone at Tomball Dodge gave us! We Pray that God continues to Bless each and every individual at Tomball Dodge with the friendliness, patience, family orientedness, and care that they provided us! Thanks again Tomball Dodge Team! The Sanchez Family More

Working with customer needs I have purchased from Lawrence Marshall, Northwest Dodge, Tomball Dodge and Auto Nation Spring. Thank you Howard Hunt hhunt@tomballdodge.com, in the s I have purchased from Lawrence Marshall, Northwest Dodge, Tomball Dodge and Auto Nation Spring. Thank you Howard Hunt hhunt@tomballdodge.com, in the service department. I asked for and received, in a very timely manner, what all dealerships I spoke to said was "not possible". You sir, Howard Hunt, knew who we needed and how to reach our goal and are greatly appreciated and an asset to Dodge. You listened and acted. This is my 8th Cummins Dodge/Ram truck, it's a new 2015 Ram 4500. More

Best Salesperson Experience By Far This makes my third purchase at Tomball Dodge in the past few years. Two Dodge Ram 1500 Trucks. I just purchased a Jeep Cherokee SUV 2016 in June 2016 This makes my third purchase at Tomball Dodge in the past few years. Two Dodge Ram 1500 Trucks. I just purchased a Jeep Cherokee SUV 2016 in June 2016 and this is the BEST experience I have had by far, my sales person was Kevin Potter and I have to say he explained everything to me from the get go and did not pressure me but knew what I wanted and let me have time to decide on it. Kevin goes way beyond expectations to please the customer! I have been in twice since my purchase and he has bent over backwards for me and treats you like family! This is the type of salesperson you want to help you in making the best purchase possibly. I highly recommend Kevin Potter and Tomball Dodge. Cindy Muse Tomball, Tx More

Great Experience! I purchased a vehicle from Tomball Dodge in April and I have to say I was majorly impressed. My salesperson, Kevin Potter, was incredible! He didn't p I purchased a vehicle from Tomball Dodge in April and I have to say I was majorly impressed. My salesperson, Kevin Potter, was incredible! He didn't pressure me at all to make a decision (in fact, he kept asking me if I was sure!) and didn't treat me like an idiot just because I'm female. The process took less time than I thought it would and everything I set down as guidelines (monthly payment, warranty, etc) was met. The finance guy (whose name I can't remember) was a dream and explained all of my options and the difference in price, etc. Honestly, this is the best car buying experience I have ever had. I would highly recommend Kevin and Tomball Dodge if you need a new car in the future! More

Maintaining my vehicle I used to go to Northwest Dodge where service is ok but have recently moved and searched for a closer location near me. My very first visit at this lo I used to go to Northwest Dodge where service is ok but have recently moved and searched for a closer location near me. My very first visit at this location and I will definitely always come here. David Gomez was the person I worked with directly and I will continue with. More

great experience i was able to buy two new cars and laquisha, shelby and i believe hector worked with me with what was affordable and had great attitudes i was able to buy two new cars and laquisha, shelby and i believe hector worked with me with what was affordable and had great attitudes More

New Truck I came in to buy a truck from Tomball Dodge recommend from a friend. Edcuardo Sanchez approached me with a very happy attitude and helped me find a t I came in to buy a truck from Tomball Dodge recommend from a friend. Edcuardo Sanchez approached me with a very happy attitude and helped me find a truck I was looking for with the price I was willing to pay. He kept looking around keeping a eye out on inventory and let me know what came in. I finally came in after test driving multiple vehicles. I'm glad I have the truck I have. I'm in love with it. More

JK clutch repair Nathan kendall at tomball jeep is my only service person I have dealt with every time I bring the jeep in for service. Excellent service! ! Nathan kendall at tomball jeep is my only service person I have dealt with every time I bring the jeep in for service. Excellent service! ! More

Service Dept for our Jeep Grand Cherokee was great Louis Rivera is our service department rep. We brought in our jeep and he did a great job in keeping us advised as I waited.. Louis Rivera is our service department rep. We brought in our jeep and he did a great job in keeping us advised as I waited.. More

False advertising, Dealer does not honor advertised prices I found a car I wanted on their site, and inquired about the car. They asked me to fill out their credit application, which I did. I ended up finding I found a car I wanted on their site, and inquired about the car. They asked me to fill out their credit application, which I did. I ended up finding a lower rate with a local bank. They sent the deal sheet to the bank, and the bank contacted me informing me the deal was more than I told them. I looked at the deal, and the price was increased, and services were added in the buyers order. Dealer said that prices are for in house financing customers only. This was never stated anywhere, not even in the fine print. I was also told that I had to get the added services, which was a GPS tracking service, it's "part of the deal'. Don't waste your time. More