
Tom Hesser BMW
Scranton, PA
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187 Reviews of Tom Hesser BMW
I like dealing with Tom Hesser BMW, Had a small issue with a strange noise. They gave me an appointment right away, found the problem right away. Great experience all the way around. with a strange noise. They gave me an appointment right away, found the problem right away. Great experience all the way around. More
Customer service in the Chevrolet department is horrible. The service people should learn to get back to you. I have left numerous messages, even for the manager. They tell you one thing and even p horrible. The service people should learn to get back to you. I have left numerous messages, even for the manager. They tell you one thing and even put it on the invoice and when you finally go back, you're told the lady who put this doesn't know what she is talking about and she is not here anymore. I will not deal with this Chevy dealership anymore and will not recommend them to anybody. I have found the mechanics to be very helpful no problem with them. More
Bought my second vehicle here account Sales & office staff nice to deal with. Service department is great especially Tammy very customer oriented and accommodating. “great person” Tries to fit me in staff nice to deal with. Service department is great especially Tammy very customer oriented and accommodating. “great person” Tries to fit me in around my schedule. More