
Tom Hesser BMW
Scranton, PA
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187 Reviews of Tom Hesser BMW
It was easy to make a service appointment, my car was inspected, and I was in and out of there in just a little over an hour. Staff was friendly, courteous, and professional. inspected, and I was in and out of there in just a little over an hour. Staff was friendly, courteous, and professional. More
Normally this is an excellent dealership. But for the service I needed there were numerous issues and it took months before it was resolved. All seems to be fine now. But for the service I needed there were numerous issues and it took months before it was resolved. All seems to be fine now. More
Great service. Service people were fast and accurate .Tammy and Kim did a fantastic job of taking care of my vehicle. The technician who worked on my vehicle was nea Service people were fast and accurate .Tammy and Kim did a fantastic job of taking care of my vehicle. The technician who worked on my vehicle was neat and kept my truck very clean and corrected the problem I was having. A product is only as good as the great people who stand behind it That is what makes the difference. This service visit is proof of just that to me. Buying a vehicle from a car dealer is one thing but having a quality service department like this is what brings me back over and over to buy new cars. Thank you for a great service experience. More