
Tom Hesser BMW
Scranton, PA
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170 Reviews of Tom Hesser BMW
Great service. Service people were fast and accurate .Tammy and Kim did a fantastic job of taking care of my vehicle. The technician who worked on my vehicle was nea Service people were fast and accurate .Tammy and Kim did a fantastic job of taking care of my vehicle. The technician who worked on my vehicle was neat and kept my truck very clean and corrected the problem I was having. A product is only as good as the great people who stand behind it That is what makes the difference. This service visit is proof of just that to me. Buying a vehicle from a car dealer is one thing but having a quality service department like this is what brings me back over and over to buy new cars. Thank you for a great service experience. More
I like dealing with Tom Hesser BMW, Had a small issue with a strange noise. They gave me an appointment right away, found the problem right away. Great experience all the way around. with a strange noise. They gave me an appointment right away, found the problem right away. Great experience all the way around. More
Customer service in the Chevrolet department is horrible. The service people should learn to get back to you. I have left numerous messages, even for the manager. They tell you one thing and even p horrible. The service people should learn to get back to you. I have left numerous messages, even for the manager. They tell you one thing and even put it on the invoice and when you finally go back, you're told the lady who put this doesn't know what she is talking about and she is not here anymore. I will not deal with this Chevy dealership anymore and will not recommend them to anybody. I have found the mechanics to be very helpful no problem with them. More