Tom Hesser BMW

Very friendly. Listened to what I needed. Worked very hard to help me purchase my truck. Listened to what I needed. Worked very hard to help me purchase my truck. More

I always receive great service at Tom Hesser’s. Much of that has to do with Tammy and the other women who work in the service department. Much of that has to do with Tammy and the other women who work in the service department. More

We have been customers of Tom Hesser since 2001, have always been satisfied with every purchase and service we have received. always been satisfied with every purchase and service we have received. More

Tom Hesser has been earning my business for the past 3 vehicles I purchased there. They don't price gouge and both the sales and service teams are extremely knowledgeable. I highly recommend them! vehicles I purchased there. They don't price gouge and both the sales and service teams are extremely knowledgeable. I highly recommend them! More

Very clean and the sales associates are very friendly and knowledgeable. Always a pleasant experience when I stop by. knowledgeable. Always a pleasant experience when I stop by. More

Very helpful and professional. Keep me up to date on the work preformed. Excellent experience. Keep me up to date on the work preformed. Excellent experience. More

Nicholas was so helpful. He walked me through the entire process, answered all my questions and offered continued support even after the sale He walked me through the entire process, answered all my questions and offered continued support even after the sale More

Absolutely the worst experience. I made two trips for service and still don’t have the necessary repairs. I waited a month for the second appointment only to be told that I would nee I made two trips for service and still don’t have the necessary repairs. I waited a month for the second appointment only to be told that I would need to spend another $600 and have another appointment. I have everything documented. I’ve been to really great dealerships that were nothing like what I saw here. My concerns fell on deaf ears there and I was “swept under the rug”. They were actually going to let me leave with no paperwork on what they did until I insisted. I’d be happy to share my specific details with anyone interested. By the way, I was there 3 hours on each appointment. Avoid service here. You’ve been warned. More

They are very honorable and worth doing business with. Great people who go out if their way to accommodate your needs. Great people who go out if their way to accommodate your needs. More

It was a pleasurable eperience and I would order another vehicle at this dealership again. vehicle at this dealership again. More