Dealership staff was incredibly professional and pleasant. The paperwork for the vehicle purchase was prepared ahead of time and the car was detailed nicely.

Christopher was an absolute professional keeping me updated on the progress of my vehicle while I was sitting in the waiting area. Keep up the good work and thank you to Hesser BMW for employing a true professional that cares about every aspect of customer satisfaction.

Chris was excellent he was very thorough in providing all the details of the service done and any needed in future in addition he was very polite and friendly.

Tom Hesser BMW of Scranton was an over the top, fabulous experience. From beginning to end, we were treated as if we were family in all aspects of the vehicle buying process. The owner, his team, all else involved were absolutely fabulous very personable people who went out of their way, by staying open later, putting in legwork to make the closing of the former lease from the former vehicle, a very very easy process. Their knowledge of the products they offer is top-notch along with the professionalism and personal care and attention to detail to everything involved in buying a vehicle.

I got there without an appointment for an oil change. My service, I was out in a half an hour. Thank you.

This is my second car from them. Easy, seamless experience. Would buy my next car from them without hesitation. Highly recommended.